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Agency Customer Service Representative Salary in the United States

How much does an Agency Customer Service Representative make in the United States? As of September 01, 2026, the average salary for an Agency Customer Service Representative in the United States is $38,523 per year, which breaks down to an hourly rate of $19.

However, an Agency Customer Service Representative's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $45,129
  • Majority Range (25th-75th percentile): $35,375 to $41,981
  • Entry-Level (10th percentile): $32,508
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Agency Customer Service Representative Job Openings in the United States

Key Factors That Influence Agency Customer Service Representative Salaries

An Agency Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Agency Customer Service Representative Salaries?

Experience is a primary driver of an Agency Customer Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $37,803
  • Early Career (1-2 years): $42,649
  • Mid-Level (2-4 years): $49,942
  • Senior-Level (5-8 years): $55,802
  • Expert (over 8 years): $62,581
Job RoleYears of ExperienceAverage Salary
Agency Customer Service Representative less than 1 year $37,803
Customer Service Representative II 1-2 years $42,649
Customer Service Representative III 2-4 years $49,942
Customer Service Representative IV 5-8 years $55,802
Customer Service Team Leader over 8 years $62,581

How Do Agency Customer Service Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Agency Customer Service Representatives. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $42,653.
  • California: $42,491.
  • Massachusetts: $41,925.

Top Paying Cities for Agency Customer Service Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $48,589
  • San Francisco: $48,057
  • Oakland: $47,045

Agency Customer Service Representative Salary by Industry: Top Paying Sectors

For Agency Customer Service Representative roles, the industry you choose can affect earning potential by as much as 38% (the gap between the highest and lowest paying industries). Data shows that the Healthcare and Energy & Utilities sectors offer the strongest compensation, at 18% above the average. In contrast, Agency Customer Service Representative positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Agency Customer Service Representative as a support function rather than a direct revenue driver.

The top paying industries for an Agency Customer Service Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Healthcare $45,457 $22.0 18%
Energy & Utilities $44,302 $21.0 15%
Financial Services $42,376 $20.0 10%
Insurance $42,376 $20.0 10%
Pharmaceuticals $42,376 $20.0 10%

How Education impacts an Agency Customer Service Representative's Salary?

Your level of education can impact your salary potential. While many Agency Customer Service Representative professionals enter the field with a high school degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Agency Customer Service Representative with a high school is between $36,297 and $38,556.

Agency Customer Service Representative Salaries by Degree Level

Typical Education for Agency Customer Service Representative
Degree Level % of user with this level of education
No Degree 1.6%
High School 40.2%
Associate's Degree 15.2%
Bachelor's Degree 39.6%
Master's Degree or MBA 3.4%
JD, MD, PhD or Equivalent 0%
View as Graph

Agency Customer Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Agency Customer Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on September 01, 2026
$35,375
Average $38,523/year
$41,981
$2,948
Average $3,210/month
$3,498
$680
Average $741/week
$807
$17
Average $19/hour
$20
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $41,981 $3,498 $807 $20
Average $38,523 $3,210 $741 $19
25th Percentile $35,375 $2,948 $680 $17

Most common benefits for Agency Customer Service Representative

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Agency Customer Service Representative

Here are companies hiring for Agency Customer Service Representative and their salaries, click below for more details.

Find Your Next Agency Customer Service Representative Job

Ready to take the next step in your career? Browse thousands of current Agency Customer Service Representative job openings on our job board. Use the search bar below to find your perfect match.

  • Genuine Parts Company | Columbus, OH

    Customer Service Representative

    Genuine Parts Company | Columbus, OH

    Job DutiesPlaces customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences Motion Industries' gross profit thro... more

    6 Days Ago

  • Destination Pet, LLC | Columbus, OH

    Customer Service Representative

    Destination Pet, LLC | Columbus, OH

    Customer Service Representative at Pet Palace Columbus AirportSomeone who can make every client feel like a VIP (Very Important Pet-parent).Are you part co... more

    6 Days Ago

  • TMX Finance Family of Companies | Columbus, OH

    Customer Service Representative

    TMX Finance Family of Companies | Columbus, OH

    Your OpportunityCustomer Service RepresentativeCheckSmartWhitehall, OHAs a Customer Service Representative (CSR), you'll help people in your community acce... more

    6 Days Ago

  • Pyramid Consulting | Columbus, OH

    Financial Customer Service Representative

    Pyramid Consulting | Columbus, OH

    Financial Customer Service RepresentativeImmediate need for a talented Financial Customer Service Representative with experience in the Insurance Industry.... more

    6 Days Ago

  • NAPA Auto Parts | Columbus, OH

    Customer Service Representative

    NAPA Auto Parts | Columbus, OH

    Napa Auto Parts - - Responsibilities:Place customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). Influences gross prof... more

    6 Days Ago

  • FASTSIGNS | Columbus, OH

    Customer Service Representative

    FASTSIGNS | Columbus, OH

    Customer Service RepresentativeDo your friends and co-workers refer to you as a people person. Have friends or people told you or suggested you go into sal... more

    6 Days Ago

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FAQ about Agency Customer Service Representative

1. What industry pays the highest salary for Agency Customer Service Representative?

The Healthcare industry offers the highest average compensation for Agency Customer Service Representative roles, with salaries approximately 18% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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