Agency Customer Service Representative Salary in North Carolina

How much does an Agency Customer Service Representative make in North Carolina? As of September 01, 2026, the average salary for an Agency Customer Service Representative in North Carolina is $36,609 per year, which breaks down to an hourly rate of $18.

However, an Agency Customer Service Representative's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $42,886
  • Majority Range (25th-75th percentile): $33,617 to $39,895
  • Entry-Level (10th percentile): $30,892

Key Factors That Influence Agency Customer Service Representative Salaries

An Agency Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Agency Customer Service Representative Salaries?

Experience is a primary driver of an Agency Customer Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $35,924
  • Early Career (1-2 years): $40,529
  • Mid-Level (2-4 years): $47,460
  • Senior-Level (5-8 years): $53,028
  • Expert (over 8 years): $59,471
Job RoleYears of ExperienceAverage Salary
Agency Customer Service Representative less than 1 year $35,924
Customer Service Representative II 1-2 years $40,529
Customer Service Representative III 2-4 years $47,460
Customer Service Representative IV 5-8 years $53,028
Customer Service Team Leader over 8 years $59,471

Top Paying Cities for Agency Customer Service Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Morven: $34,928
  • Mount Holly: $37,051
  • Mount Mourne: $36,526

Agency Customer Service Representative Salary by Industry: Top Paying Sectors

For Agency Customer Service Representative roles, the industry you choose can affect earning potential by as much as 38% (the gap between the highest and lowest paying industries). Data shows that the Healthcare and Energy & Utilities sectors offer the strongest compensation, at 18% above the average. In contrast, Agency Customer Service Representative positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Agency Customer Service Representative as a support function rather than a direct revenue driver.

The top paying industries for an Agency Customer Service Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Healthcare $43,198 $21.0 18%
Energy & Utilities $42,100 $20.0 15%
Financial Services $40,270 $19.0 10%
Insurance $40,270 $19.0 10%
Pharmaceuticals $40,270 $19.0 10%

Agency Customer Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Agency Customer Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$33,617
Average $36,609/year
$39,895
$2,801
Average $3,051/month
$3,325
$646
Average $704/week
$767
$16
Average $18/hour
$19
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $39,895 $3,325 $767 $19
Average $36,609 $3,051 $704 $18
25th Percentile $33,617 $2,801 $646 $16

Find Your Next Agency Customer Service Representative Job

Ready to take the next step in your career? Browse thousands of current Agency Customer Service Representative job openings on our job board. Use the search bar below to find your perfect match.

  • Cornerstone Building Brands | Cary, NC

    Cornerstone Building Brands | Cary, NC

    Company Description Cornerstone Building Brands is a leading manufacturer of exterior building products for residential and low-rise non-residential buildi... more

    3 Days Ago

  • Elon Aviation | Burlington, NC

    Elon Aviation | Burlington, NC

    If you love interacting with people and can provide excellent customer service, come join our flight school team as a Weekend Customer Service Representati... more

    3 Days Ago

  • Cintas | Morrisville, NC

    Cintas | Morrisville, NC

    Title:Customer Service Representative Location:Morrisville, NC, US, 27560 #job-location.job-location-inline display:inline. Requisition Number:234290 Job D... more

    3 Days Ago

  • UNC Health | Cary, NC

    UNC Health | Cary, NC

    Description Your passion belongs at UNC Health.Join more than 56,000 teammates working together to improve the health and well-being of the communities we ... more

    3 Days Ago

  • Circle K Stores, Inc. | Harrisburg, NC

    Circle K Stores, Inc. | Harrisburg, NC

    Store 2708378: 5054 Hwy 49 S, Harrisburg, North Carolina 28075Shift AvailabilityFlexible AvailabilityJob TypeLead Customer Service RepresentativeWe want yo... more

    5 Days Ago

  • Circle K Stores, Inc. | Mills River, NC

    Circle K Stores, Inc. | Mills River, NC

    Store 2709089: 3611 Boylston Hwy, Mills River, North Carolina 28759Shift AvailabilityFlexible AvailabilityJob TypeLead Customer Service RepresentativeWe wa... more

    5 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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