Agency Customer Service Representative Salary in Virginia

How much does an Agency Customer Service Representative make in Virginia? As of September 01, 2026, the average salary for an Agency Customer Service Representative in Virginia is $38,793 per year, which breaks down to an hourly rate of $19.

However, an Agency Customer Service Representative's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $45,445
  • Majority Range (25th-75th percentile): $35,622 to $42,275
  • Entry-Level (10th percentile): $32,736

Key Factors That Influence Agency Customer Service Representative Salaries

An Agency Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Agency Customer Service Representative Salaries?

Experience is a primary driver of an Agency Customer Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $38,068
  • Early Career (1-2 years): $42,947
  • Mid-Level (2-4 years): $50,292
  • Senior-Level (5-8 years): $56,192
  • Expert (over 8 years): $63,020
Job RoleYears of ExperienceAverage Salary
Agency Customer Service Representative less than 1 year $38,068
Customer Service Representative II 1-2 years $42,947
Customer Service Representative III 2-4 years $50,292
Customer Service Representative IV 5-8 years $56,192
Customer Service Team Leader over 8 years $63,020

Top Paying Cities for Agency Customer Service Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Ivanhoe: $35,676
  • Lambsburg: $35,752
  • Laurel Fork: $35,792

Agency Customer Service Representative Salary by Industry: Top Paying Sectors

For Agency Customer Service Representative roles, the industry you choose can affect earning potential by as much as 38% (the gap between the highest and lowest paying industries). Data shows that the Healthcare and Energy & Utilities sectors offer the strongest compensation, at 18% above the average. In contrast, Agency Customer Service Representative positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Agency Customer Service Representative as a support function rather than a direct revenue driver.

The top paying industries for an Agency Customer Service Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Healthcare $45,776 $22.0 18%
Energy & Utilities $44,612 $21.0 15%
Financial Services $42,672 $21.0 10%
Insurance $42,672 $21.0 10%
Pharmaceuticals $42,672 $21.0 10%

Agency Customer Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Agency Customer Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$35,622
Average $38,793/year
$42,275
$2,969
Average $3,233/month
$3,523
$685
Average $746/week
$813
$17
Average $19/hour
$20
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $42,275 $3,523 $813 $20
Average $38,793 $3,233 $746 $19
25th Percentile $35,622 $2,969 $685 $17

Find Your Next Agency Customer Service Representative Job

Ready to take the next step in your career? Browse thousands of current Agency Customer Service Representative job openings on our job board. Use the search bar below to find your perfect match.

  • Loudoun Mutual Insurance Co. | Waterford, VA

    Loudoun Mutual Insurance Co. | Waterford, VA

    Loudoun Mutual Insurance Company is seeking two (2) motivated and customer-oriented individuals to fill two (2) Integrated Services Representative customer... more

    2 Days Ago

  • Master Cleaners | Suffolk, VA

    Master Cleaners | Suffolk, VA

    Company Overview Master Cleaners is a fourth-generation, family-owned and operated dry cleaning business located in Suffolk, VA.We provide high-quality cle... more

    2 Days Ago

  • Confidential | Chesapeake, VA

    Confidential | Chesapeake, VA

    Welcome to Pillar Management. We collaborate with AT&T to offer dependable business product solutions to customers in the Virginia Beach region.Our team's ... more

    2 Days Ago

  • Insight Global | Suffolk, VA

    Insight Global | Suffolk, VA

    Insight Global is seeking a detail-oriented and professional Customer Service Representative (CSR) to support our pharmaceutical client.This role involves ... more

    3 Days Ago

  • Express Employment Professionals | McLean, VA

    Express Employment Professionals | McLean, VA

    Customer Service Representative Location: McLean, VA Area Job Type: Full-Time A growing residential services company is seeking a dependable and customer-f... more

    4 Days Ago

  • Bill Gosling Outsourcing | Hampton, VA

    Bill Gosling Outsourcing | Hampton, VA

    Join a Team That's Passionate About Making Lives Better. At Bill Gosling Outsourcing, we believe that success starts with an amazing team.We are a global l... more

    5 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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