What are the main factors that influence an Answering Service Representative's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for Answering Service Representative?

The Healthcare industry offers the highest average compensation for Answering Service Representative roles, with salaries approximately 18% above the market median.

How does experience change An Answering Service Representative's salary?

An Answering Service Representative's salary grows with experience: starting around $42,511 for beginners, reaching about $56,162 at mid-level, and approach $70,376 for experts.

What are the highest paying states for an Answering Service Representative?

Answering Service Representative salary varies significantly by state. The top 3 highest paying states for Answering Service Representative roles are District of Columbia $44,074, California $43,906, Massachusetts $43,321. These tech hubs typically pay 10-15% above the national average.

How much do different types of Answering Service Representative roles make?

Salaries for Answering Service Representative level roles vary by specialization: Health Insurance Service Operations Senior Representative: $68,115; Health Insurance Service Operations Representative: $59,348; Patent Service Representative: $52,815; Financial Service Representative: $52,331; Patient Service Representative: $51,793.

Answering Service Representative Salary in Massachusetts

How much does an Answering Service Representative make in Massachusetts? As of September 01, 2026, the average salary for an Answering Service Representative in Massachusetts is $43,321 per year, which breaks down to an hourly rate of $21.

However, an Answering Service Representative's salary can vary significantly. Here's a look at the typical salary range:

Top Earners (90th percentile): $50,750
Majority Range (25th-75th percentile): $39,780 to $47,209
Entry-Level (10th percentile): $36,557

10% $36,557

50% (Median) $43,321

90% $50,750

Answering Service Representative Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$47,209	$3,934	$908	$23
Average	$43,321	$3,610	$833	$21
25th Percentile	$39,780	$3,315	$765	$19

Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

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Check out Answering Service Representative Job Openings in Massachusetts

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Key Factors That Influence Answering Service Representative Salaries

An Answering Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Answering Service Representative Salaries?

Experience is a primary driver of an Answering Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $42,511
Early Career (1-2 years): $47,960
Mid-Level (2-4 years): $56,162
Senior-Level (5-8 years): $62,751
Expert (over 8 years): $70,376

Job Role	Years of Experience	Average Salary
Answering Service Representative	less than 1 year	$42,511
Customer Service Representative II	1-2 years	$47,960
Customer Service Representative III	2-4 years	$56,162
Customer Service Representative IV	5-8 years	$62,751
Customer Service Team Leader	over 8 years	$70,376

How Do Answering Service Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Answering Service Representatives. For example, consider the average annual salaries in these key locations:

District of Columbia: $44,074.
California: $43,906.
Massachusetts: $43,321.

District of Columbia $44,074 California $43,906 Massachusetts $43,321 Washington $43,162 New Jersey $43,146 Alaska $43,090 Connecticut $42,541 New York $42,318

Hawaii $41,606 Rhode Island $41,271 Maryland $41,044 Minnesota $40,734 Colorado $40,614 Illinois $40,575 Oregon $40,423 Delaware $40,312

New Hampshire $40,242 Virginia $40,085 Pennsylvania $39,627 Nevada $39,396 North Dakota $39,321 Michigan $39,201 Wisconsin $39,157 Vermont $39,070

Texas $38,827 Maine $38,811 Arizona $38,787 Ohio $38,759 Georgia $38,393 Indiana $38,210 Wyoming $38,174 Utah $38,119

Iowa $38,095 Kansas $37,904 Louisiana $37,848 North Carolina $37,828 Missouri $37,820 Florida $37,665 Montana $37,581 Nebraska $37,502

Kentucky $37,458 South Carolina $37,299 Tennessee $37,199 Idaho $37,159 New Mexico $36,869 Oklahoma $36,805 Alabama $36,570 South Dakota $36,176

Arkansas $35,961 West Virginia $35,846 Mississippi $35,499

Top Paying Cities for Answering Service Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Agawam: $41,063
Amherst: $41,363
Barre: $41,776

Agawam, MA $41,063

Amherst, MA $41,363

Barre, MA $41,776

Belchertown, MA $41,325

Blandford, MA $41,247

Bondsville, MA $41,332

Brimfield, MA $41,556

Chester, MA $41,076

Chesterfield, MA $41,081

Chicopee, MA $41,058

Cummington, MA $40,970

Easthampton, MA $41,155

East Longmeadow, MA $41,087

East Otis, MA $41,254

Feeding Hills, MA $41,086

Gilbertville, MA $41,663

Goshen, MA $41,078

Granby, MA $41,166

Granville, MA $41,386

Hadley, MA $41,254

Hampden, MA $41,172

Hardwick, MA $41,686

Hatfield, MA $41,261

Haydenville, MA $41,211

Holyoke, MA $41,095

Huntington, MA $41,132

Leeds, MA $41,159

Leverett, MA $41,415

Ludlow, MA $41,133

Monson, MA $41,334

North Amherst, MA $41,335

Northampton, MA $41,188

Florence, MA $41,163

North Hatfield, MA $41,242

Oakham, MA $41,760

Palmer, MA $41,383

Plainfield, MA $40,957

Russell, MA $41,241

Shutesbury, MA $41,479

Southampton, MA $41,132

South Barre, MA $41,760

South Hadley, MA $41,143

Southwick, MA $41,232

Thorndike, MA $41,329

Three Rivers, MA $41,273

Wales, MA $41,519

Ware, MA $41,522

Warren, MA $41,588

West Chesterfield, MA $41,077

Westfield, MA $41,145

West Hatfield, MA $41,220

West Springfield, MA $41,060

West Warren, MA $41,527

Whately, MA $41,245

Wheelwright, MA $41,733

Wilbraham, MA $41,153

Williamsburg, MA $41,125

Woronoco, MA $41,199

Worthington, MA $40,992

Springfield, MA $41,056

Longmeadow, MA $41,071

Indian Orchard, MA $41,075

Pittsfield, MA $40,837

Adams, MA $40,795

Ashley Falls, MA $41,343

Becket, MA $40,952

Berkshire, MA $40,833

Cheshire, MA $40,821

Dalton, MA $40,837

Glendale, MA $40,851

Great Barrington, MA $41,114

Hinsdale, MA $40,870

Housatonic, MA $40,857

Lanesboro, MA $40,805

Lee, MA $40,880

Lenox, MA $40,829

Lenox Dale, MA $40,835

Middlefield, MA $40,903

Mill River, MA $41,242

Monterey, MA $41,106

North Adams, MA $40,774

North Egremont, MA $41,066

Otis, MA $41,143

Richmond, MA $40,793

Sandisfield, MA $41,354

Savoy, MA $40,869

Sheffield, MA $41,277

South Egremont, MA $41,196

Southfield, MA $41,374

South Lee, MA $40,916

Stockbridge, MA $40,830

Tyringham, MA $40,999

West Stockbridge, MA $40,802

Williamstown, MA $40,649

Windsor, MA $40,862

Greenfield, MA $41,307

Ashfield, MA $41,057

Athol, MA $41,795

Bernardston, MA $41,379

Buckland, MA $41,061

Charlemont, MA $40,978

Colrain, MA $41,230

Conway, MA $41,202

Deerfield, MA $41,297

Drury, MA $40,894

Erving, MA $41,524

Heath, MA $41,028

Lake Pleasant, MA $41,443

Millers Falls, MA $41,480

Monroe Bridge, MA $40,832

Montague, MA $41,425

Gill, MA $41,448

New Salem, MA $41,595

Northfield, MA $41,476

Orange, MA $41,655

Petersham, MA $41,767

Rowe, MA $40,915

Royalston, MA $41,685

Shelburne Falls, MA $41,183

South Deerfield, MA $41,273

Sunderland, MA $41,374

Turners Falls, MA $41,420

Warwick, MA $41,498

Wendell, MA $41,537

Wendell Depot, MA $41,551

Fitchburg, MA $42,080

Ashburnham, MA $41,951

Ashby, MA $42,070

Ayer, MA $42,444

Devens, MA $42,348

Baldwinville, MA $41,832

East Templeton, MA $41,877

Gardner, MA $41,924

Westminster, MA $41,927

Groton, MA $42,477

Harvard, MA $42,398

Hubbardston, MA $41,884

Leominster, MA $42,089

Littleton, MA $42,548

Lunenburg, MA $42,222

Pepperell, MA $42,470

Shirley, MA $42,342

Still River, MA $42,293

Templeton, MA $41,876

Townsend, MA $42,315

West Groton, MA $42,400

West Townsend, MA $42,217

Winchendon, MA $41,803

Winchendon Springs, MA $41,840

Auburn, MA $41,713

North Dartmouth, MA $41,960

South Dartmouth, MA $41,963

North Attleboro, MA $41,753

Plainville, MA $42,041

Attleboro Falls, MA $41,813

North Dighton, MA $41,904

Norton, MA $42,467

Raynham, MA $42,692

Raynham Center, MA $42,649

Rehoboth, MA $41,476

Rochester, MA $42,061

Seekonk, MA $41,285

Swansea, MA $41,552

Berkley, MA $42,104

Taunton, MA $42,354

Westport, MA $41,946

Westport Point, MA $41,942

Berlin, MA $42,012

Cataumet, MA $42,154

Blackstone, MA $41,849

Boylston, MA $41,782

Brookfield, MA $41,694

Charlton, MA $41,746

Charlton City, MA $41,747

Charlton Depot, MA $41,747

Clinton, MA $41,957

East Brookfield, MA $41,728

Douglas, MA $41,800

East Princeton, MA $41,885

Fiskdale, MA $41,676

Grafton, MA $41,761

Holden, MA $41,722

Holland, MA $41,608

Jefferson, MA $41,758

Lancaster, MA $42,156

Leicester, MA $41,717

Linwood, MA $41,866

Manchaug, MA $41,769

Millbury, MA $41,716

Millville, MA $41,821

New Braintree, MA $41,717

Northborough, MA $41,846

Northbridge, MA $41,853

North Brookfield, MA $41,730

North Grafton, MA $41,736

North Oxford, MA $41,733

North Uxbridge, MA $41,829

Oxford, MA $41,753

Princeton, MA $41,880

Rochdale, MA $41,720

Rutland, MA $41,783

Shrewsbury, MA $41,722

Southbridge, MA $41,737

South Grafton, MA $41,787

South Lancaster, MA $42,057

Spencer, MA $41,731

Sterling, MA $41,933

Sturbridge, MA $41,707

Upton, MA $41,903

Uxbridge, MA $41,842

Webster, MA $41,785

Dudley, MA $41,770

Westborough, MA $41,879

West Boylston, MA $41,765

West Brookfield, MA $41,649

West Millbury, MA $41,721

Whitinsville, MA $41,840

Sutton, MA $41,764

Worcester, MA $41,705

East Walpole, MA $43,011

Cherry Valley, MA $41,710

Paxton, MA $41,723

Framingham, MA $42,678

Village Of Nagog Woods, MA $42,608

Boxborough, MA $42,472

Acton, MA $42,606

Ashland, MA $42,418

Bedford, MA $42,783

Hanscom Afb, MA $43,016

Bolton, MA $42,230

Carlisle, MA $42,650

Concord, MA $42,758

Fayville, MA $42,340

Holliston, MA $42,407

Hopedale, MA $42,053

Hopkinton, MA $42,103

Hudson, MA $42,291

Marlborough, MA $42,222

Maynard, MA $42,593

Mendon, MA $41,977

Milford, MA $42,122

Natick, MA $43,201

Sherborn, MA $42,906

Southborough, MA $42,217

Foxboro, MA $42,670

Franklin, MA $42,214

Greenbush, MA $43,081

Green Harbor, MA $42,848

Hingham, MA $43,363

Hull, MA $43,799

Humarock, MA $42,902

Mansfield, MA $42,606

Marshfield, MA $42,871

Marshfield Hills, MA $42,943

Medfield, MA $42,991

Medway, MA $42,399

Millis, MA $42,715

Minot, MA $43,081

Norfolk, MA $42,591

North Marshfield, MA $42,848

North Scituate, MA $43,154

Norwell, MA $43,038

Norwood, MA $43,256

Ocean Bluff, MA $42,848

Scituate, MA $43,123

Sharon, MA $42,898

Sheldonville, MA $42,222

South Walpole, MA $42,742

Stoughton, MA $42,931

Walpole, MA $42,908

Westwood, MA $43,508

Wrentham, MA $42,215

Boston, MA $44,233

Roxbury, MA $44,230

Roxbury Crossing, MA $44,230

Dorchester, MA $44,218

Dorchester Center, MA $44,186

Mattapan, MA $44,159

Charlestown, MA $44,227

Jamaica Plain, MA $44,211

Roslindale, MA $44,150

West Roxbury, MA $44,085

Allston, MA $44,220

Brighton, MA $44,198

Hyde Park, MA $44,017

Readville, MA $43,991

Cambridge, MA $44,203

Somerville, MA $44,224

Malden, MA $44,137

Everett, MA $44,199

Chelsea, MA $44,204

Revere, MA $44,135

Winthrop, MA $44,174

Medford, MA $44,156

West Medford, MA $44,121

Quincy, MA $43,869

Melrose, MA $43,998

Stoneham, MA $43,795

Braintree, MA $43,408

Milton, MA $43,939

Milton Village, MA $44,081

Weymouth, MA $43,348

East Weymouth, MA $43,396

South Weymouth, MA $43,039

North Weymouth, MA $43,771

East Boston, MA $44,232

Brockton, MA $42,911

Avon, MA $42,930

Bridgewater, MA $42,815

Bryantville, MA $42,847

Carver, MA $42,408

Duxbury, MA $42,730

East Bridgewater, MA $42,896

Easton, MA $42,903

Elmwood, MA $42,877

Halifax, MA $42,807

Hanover, MA $42,948

Hanson, MA $42,868

Holbrook, MA $42,949

Middleboro, MA $42,355

Manomet, MA $42,480

Lakeville, MA $42,229

Monponsett, MA $42,822

Abington, MA $42,932

North Carver, MA $42,529

North Easton, MA $42,911

North Pembroke, MA $42,878

Pembroke, MA $42,860

Plymouth, MA $42,424

Kingston, MA $42,693

South Carver, MA $42,352

Plympton, MA $42,676

Randolph, MA $43,105

Rockland, MA $42,952

South Easton, MA $42,879

West Bridgewater, MA $42,908

White Horse Beach, MA $42,504

Whitman, MA $42,916

Lexington, MA $43,450

Brookline, MA $44,211

Brookline Village, MA $44,217

Waltham, MA $43,716

North Waltham, MA $43,959

New Town, MA $44,096

Babson Park, MA $43,705

Newton, MA $44,132

Newton Center, MA $44,102

Newtonville, MA $44,072

Newton Highlands, MA $44,064

Newton Lower Falls, MA $43,864

Newton Upper Falls, MA $44,013

West Newton, MA $44,001

Auburndale, MA $43,915

Chestnut Hill, MA $44,181

Waban, MA $43,983

Watertown, MA $44,169

Arlington, MA $44,060

Arlington Heights, MA $44,038

Belmont, MA $44,089

Waverley, MA $44,130

Wellesley Hills, MA $43,704

Wellesley, MA $43,547

Needham, MA $43,788

Weston, MA $43,525

Needham Heights, MA $43,941

Nonantum, MA $44,096

Buzzards Bay, MA $42,256

Lincoln, MA $43,187

Stow, MA $42,444

Sudbury, MA $42,787

Wayland, MA $43,149

Woodville, MA $42,070

Woburn, MA $43,402

Burlington, MA $43,006

Andover, MA $42,138

Billerica, MA $42,645

Chelmsford, MA $42,674

Dracut, MA $42,600

Dunstable, MA $42,582

Haverhill, MA $42,098

Georgetown, MA $42,166

Groveland, MA $42,125

Lawrence, MA $42,047

Methuen, MA $42,055

North Andover, MA $42,098

Lowell, MA $42,680

Merrimac, MA $42,077

North Billerica, MA $42,663

North Chelmsford, MA $42,669

North Reading, MA $42,516

Nutting Lake, MA $42,666

Pinehurst, MA $42,713

Reading, MA $42,929

Tewksbury, MA $42,517

Tyngsboro, MA $42,624

Wakefield, MA $43,456

West Boxford, MA $42,175

Westford, MA $42,627

Wilmington, MA $42,554

Winchester, MA $43,882

Lynn, MA $43,828

Saugus, MA $43,883

Swampscott, MA $43,616

Nahant, MA $43,958

Amesbury, MA $42,053

Beverly, MA $42,839

Boxford, MA $42,157

Byfield, MA $42,194

Danvers, MA $42,756

Essex, MA $42,510

Gloucester, MA $42,556

Hamilton, MA $42,592

Hathorne, MA $42,612

Chilmark, MA $42,096

East Falmouth, MA $42,174

East Sandwich, MA $42,353

East Wareham, MA $42,246

Edgartown, MA $42,228

Falmouth, MA $42,115

Woods Hole, MA $42,030

Menemsha, MA $42,111

Monument Beach, MA $42,184

Nantucket, MA $42,469

North Falmouth, MA $42,129

Oak Bluffs, MA $42,185

Onset, MA $42,194

Pocasset, MA $42,168

Sagamore, MA $42,316

Sagamore Beach, MA $42,336

Sandwich, MA $42,321

Siasconset, MA $42,425

Silver Beach, MA $42,111

Vineyard Haven, MA $42,143

Wareham, MA $42,159

West Chop, MA $42,155

West Falmouth, MA $42,103

West Tisbury, MA $42,132

West Wareham, MA $42,141

Hyannis, MA $42,500

Barnstable, MA $42,407

Brewster, MA $42,466

Centerville, MA $42,393

Chatham, MA $42,494

Cotuit, MA $42,307

Ipswich, MA $42,358

Cummaquid, MA $42,420

Lynnfield, MA $43,080

Manchester, MA $42,767

Marblehead, MA $43,271

Middleton, MA $42,426

Newburyport, MA $42,111

Newbury, MA $42,188

Salisbury, MA $42,022

Peabody, MA $43,144

Prides Crossing, MA $42,865

Rockport, MA $42,470

Rowley, MA $42,260

Salem, MA $43,131

South Hamilton, MA $42,523

Topsfield, MA $42,387

Wenham, MA $42,629

West Newbury, MA $42,125

Accord, MA $43,067

Bellingham, MA $42,041

Brant Rock, MA $42,762

Canton, MA $43,132

Cohasset, MA $43,355

Dedham, MA $43,868

Dover, MA $43,324

East Mansfield, MA $42,774

Dennis, MA $42,455

Dennis Port, MA $42,539

East Dennis, MA $42,424

Eastham, MA $42,408

East Orleans, MA $42,250

Forestdale, MA $42,264

Harwich, MA $42,502

Harwich Port, MA $42,521

Hyannis Port, MA $42,421

Marstons Mills, MA $42,346

Mashpee, MA $42,252

North Chatham, MA $42,486

North Eastham, MA $42,408

North Truro, MA $42,333

Orleans, MA $42,445

Osterville, MA $42,350

Provincetown, MA $42,398

South Chatham, MA $42,504

South Dennis, MA $42,504

South Harwich, MA $42,510

South Orleans, MA $42,459

South Wellfleet, MA $42,319

South Yarmouth, MA $42,528

Truro, MA $42,301

Wellfleet, MA $42,352

West Barnstable, MA $42,400

West Chatham, MA $42,501

West Dennis, MA $42,512

West Harwich, MA $42,522

West Hyannisport, MA $42,447

West Yarmouth, MA $42,494

Yarmouth Port, MA $42,474

Assonet, MA $41,999

Attleboro, MA $41,625

Chartley, MA $42,505

Cuttyhunk, MA $42,011

Dartmouth, MA $41,961

Dighton, MA $41,767

East Freetown, MA $42,008

East Taunton, MA $42,324

Fairhaven, MA $41,962

Fall River, MA $41,889

Somerset, MA $41,685

Marion, MA $42,053

Mattapoisett, MA $41,983

New Bedford, MA $41,960

Acushnet, MA $41,974

Answering Service Representative Salary by Industry: Top Paying Sectors

For Answering Service Representative roles, the industry you choose can affect earning potential by as much as 38% (the gap between the highest and lowest paying industries). Data shows that the Healthcare and Energy & Utilities sectors offer the strongest compensation, at 18% above the average. In contrast, Answering Service Representative positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Answering Service Representative as a support function rather than a direct revenue driver.

The top paying industries for an Answering Service Representative

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Healthcare	$51,119	$25.0	18%
Energy & Utilities	$49,819	$24.0	15%
Financial Services	$47,653	$23.0	10%
Insurance	$47,653	$23.0	10%
Pharmaceuticals	$47,653	$23.0	10%

Answering Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Answering Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$39,780

Average $43,321/year

$47,209

$3,315

Average $3,610/month

$3,934

$765

Average $833/week

$908

$19

Average $21/hour

$23

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$47,209	$3,934	$908	$23
Average	$43,321	$3,610	$833	$21
25th Percentile	$39,780	$3,315	$765	$19

Find Your Next Answering Service Representative Job

Ready to take the next step in your career? Browse thousands of current Answering Service Representative job openings on our job board. Use the search bar below to find your perfect match.

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Answering Service Representative Salary in Massachusetts

Check out Answering Service Representative Job Openings in Massachusetts

Key Factors That Influence Answering Service Representative Salaries

How Experience Level Affects Answering Service Representative Salaries?

How Do Answering Service Representative Salaries Vary from State to State?

Top Paying Cities for Answering Service Representative

Answering Service Representative Salary by Industry: Top Paying Sectors

The top paying industries for an Answering Service Representative

Answering Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

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Where Does Our Salary Data Come From?

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Answering Service Representative Salary in Massachusetts

Check out Answering Service Representative Job Openings in Massachusetts

Key Factors That Influence Answering Service Representative Salaries

How Experience Level Affects Answering Service Representative Salaries?

How Do Answering Service Representative Salaries Vary from State to State?

Top Paying Cities for Answering Service Representative

Answering Service Representative Salary by Industry: Top Paying Sectors

The top paying industries for an Answering Service Representative

Answering Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Salaries of jobs related to Answering Service Representative

Find Your Next Answering Service Representative Job

For Employees

For Employers

Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?