Appointment Center Representative Salary in Massachusetts

How much does an Appointment Center Representative make in Massachusetts? As of August 01, 2026, the average salary for an Appointment Center Representative in Massachusetts is $42,734 per year, which breaks down to an hourly rate of $21.

However, an Appointment Center Representative's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $51,366
  • Majority Range (25th-75th percentile): $39,135 to $47,252
  • Entry-Level (10th percentile): $35,858

Key Factors That Influence Appointment Center Representative Salaries

An Appointment Center Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Appointment Center Representative Salaries?

Experience is a primary driver of an Appointment Center Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $40,708
  • Early Career (1-2 years): $41,793
  • Mid-Level (2-4 years): $44,178
  • Senior-Level (5-8 years): $44,178
  • Expert (over 8 years): $44,366
Job RoleYears of ExperienceAverage Salary
Entry Level Appointment Center Representative less than 1 year $40,708
Early Career Level Appointment Center Representative 1-2 years $41,793
Mid-Level Level Appointment Center Representative 2-4 years $44,178
Senior-Level Level Appointment Center Representative 5-8 years $44,178
Expert Level Appointment Center Representative over 8 years $44,366

Top Paying Cities for Appointment Center Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Agawam: $40,507
  • Amherst: $40,803
  • Barre: $41,211

Appointment Center Representative Salary by Industry: Top Paying Sectors

For Appointment Center Representative roles, the industry you choose can affect earning potential by as much as 45% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Construction sectors offer the strongest compensation, at 20% above the average. In contrast, Appointment Center Representative positions in Hospitality & Leisure or Retail & Wholesale typically offer lower base pay, as these industries often view Appointment Center Representative as a support function rather than a direct revenue driver.

The top paying industries for an Appointment Center Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Energy & Utilities $51,281 $25.0 20%
Construction $49,145 $24.0 15%
Software & Networking $49,145 $24.0 15%
Insurance $47,008 $23.0 10%
Internet $47,008 $23.0 10%

Appointment Center Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Appointment Center Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$39,135
Average $42,734/year
$47,252
$3,261
Average $3,561/month
$3,938
$753
Average $822/week
$909
$19
Average $21/hour
$23
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $47,252 $3,938 $909 $23
Average $42,734 $3,561 $822 $21
25th Percentile $39,135 $3,261 $753 $19

Find Your Next Appointment Center Representative Job

Ready to take the next step in your career? Browse thousands of current Appointment Center Representative job openings on our job board. Use the search bar below to find your perfect match.

  • Rockland Trust | Franklin, MA

    Rockland Trust | Franklin, MA

    Call Center RepresentativeAt Rockland Trust, we believe that each relationship matters and that starts with our Call Center Representatives. We take pride ... more

    2 Days Ago

  • Alphabe Insight | Lawrence, MA

    Alphabe Insight | Lawrence, MA

    Call Center RepresentativeSkillbridge Academy is a forward-thinking educational institution committed to excellence, integrity, and measurable impact. We p... more

    2 Days Ago

  • Sentinel Group | Wakefield, MA

    Sentinel Group | Wakefield, MA

    Service Center Team MemberThis is a hybrid or remote role. Work hours are Monday-Friday, 10:30am-7:00pm EST. Open to candidates in the following US states:... more

    2 Days Ago

  • Jobot | Boston, MA

    Jobot | Boston, MA

    Healthcare Facility Hiring Bilingual Call Center Representative on Contract To Hire This Jobot Consulting Job is hosted by:Lori Taggart Are you a fit. Easy... more

    2 Days Ago

  • Edward M. Kennedy Community Health Center | Worcester, MA

    Edward M. Kennedy Community Health Center | Worcester, MA

    Call Center RepresentativeSalary Range:$16.00-$19.00/Hour. All pay rates are subject to experience, license or certification, and location.Edward M. Kenned... more

    2 Days Ago

  • Rockland Trust | Lowell, MA

    Rockland Trust | Lowell, MA

    Call Center RepresentativeAt Rockland Trust, we believe that each relationship matters and that starts with our Call Center Representatives. We take pride ... more

    2 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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