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Customer Success Support Salary in the United States

How much does a Customer Success Support make in the United States? As of September 01, 2026, the average salary for a Customer Success Support in the United States is $44,328 per year, which breaks down to an hourly rate of $21.

However, a Customer Success Support's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $54,104
  • Majority Range (25th-75th percentile): $40,453 to $49,445
  • Entry-Level (10th percentile): $36,926
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Customer Success Support Job Openings in the United States

Key Factors That Influence Customer Success Support Salaries

A Customer Success Support's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Customer Success Support Salaries?

Experience is a primary driver of a Customer Success Support's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $38,346
  • Early Career (1-2 years): $43,262
  • Mid-Level (2-4 years): $50,660
  • Senior-Level (5-8 years): $56,604
  • Expert (over 8 years): $63,481
Job RoleYears of ExperienceAverage Salary
Customer Service Representative I less than 1 year $38,346
Customer Success Support 1-2 years $43,262
Customer Service Representative III 2-4 years $50,660
Customer Service Representative IV 5-8 years $56,604
Customer Service Team Leader over 8 years $63,481

How Do Customer Success Support Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Success Supports. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $49,080.
  • California: $48,894.
  • Massachusetts: $48,242.

Top Paying Cities for Customer Success Support

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $55,911
  • San Francisco: $55,298
  • Oakland: $54,133

Customer Success Support Salary by Industry: Top Paying Sectors

For Customer Success Support roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Success Support positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Customer Success Support as a support function rather than a direct revenue driver.

The top paying industries for a Customer Success Support

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services $50,977 $25.0 15%
Biotechnology $48,761 $23.0 10%
Energy & Utilities $48,761 $23.0 10%
Healthcare $47,874 $23.0 8%
Pharmaceuticals $47,874 $23.0 8%

How Education impacts a Customer Success Support's Salary?

Your level of education can impact your salary potential. While many Customer Success Support professionals enter the field with a high school degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Customer Success Support with a high school is between $42,912 and $45,653.

Customer Success Support Salaries by Degree Level

Typical Education for Customer Success Support
Degree Level % of user with this level of education
No Degree 0.9%
High School 39.5%
Associate's Degree 16.5%
Bachelor's Degree 40.4%
Master's Degree or MBA 2.6%
JD, MD, PhD or Equivalent 0.1%
View as Graph

Customer Success Support Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Success Support's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on September 01, 2026
$40,453
Average $44,328/year
$49,445
$3,371
Average $3,694/month
$4,120
$778
Average $852/week
$951
$19
Average $21/hour
$24
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $49,445 $4,120 $951 $24
Average $44,328 $3,694 $852 $21
25th Percentile $40,453 $3,371 $778 $19

Most common benefits for Customer Success Support

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Customer Success Support

Here are companies hiring for Customer Success Support and their salaries, click below for more details.

Find Your Next Customer Success Support Job

Ready to take the next step in your career? Browse thousands of current Customer Success Support job openings on our job board. Use the search bar below to find your perfect match.

  • Dawson | Columbus, OH

    Customer Support

    Dawson | Columbus, OH

    Job Description. Job Description. Customer Support. Publishing. $18.00 per hour. Monday–Friday, shift scheduled within 7:00am–6:00pm. Columbus, Ohio (remot... more

    1 Day Ago

  • APTASK | Columbus, OH

    Customer Support

    APTASK | Columbus, OH

    About Client:Client is a global financial services firm that provides a wide range of investment banking, securities, wealth management, and investment man... more

    4 Days Ago

  • Holo-Krome | Columbus, OH

    Customer Site Warehouse Support

    Holo-Krome | Columbus, OH

    Customer Site Warehouse Support. Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse. Fastenal Compan... more

    2 Days Ago

  • Russell Tobin | Columbus, OH

    Customer Support Representative

    Russell Tobin | Columbus, OH

    Job Description. Job Description. Customer Service Representative – Open to Recent Grads or related experience.  . Customer Service Representative (Contrac... more

    2 Days Ago

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FAQ about Customer Success Support

1. What industry pays the highest salary for Customer Success Support?

The Financial Services industry offers the highest average compensation for Customer Success Support roles, with salaries approximately 15% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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