What are the main factors that influence a Customer Success Support's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for Customer Success Support?

The Financial Services industry offers the highest average compensation for Customer Success Support roles, with salaries approximately 15% above the market median.

How does experience change A Customer Success Support's salary?

A Customer Success Support's salary grows with experience: starting around $41,732 for beginners, reaching about $55,133 at mid-level, and approach $69,086 for experts.

What are the highest paying states for a Customer Success Support?

Customer Success Support salary varies significantly by state. The top 3 highest paying states for Customer Success Support roles are District of Columbia $49,080, California $48,894, Massachusetts $48,242. These tech hubs typically pay 10-15% above the national average.

How much do different types of Customer Success Support roles make?

Salaries for Customer Success Support level roles vary by specialization: VP of Customer Success: $216,552; Customer Success/Onboarding Director: $178,000; Customer Success Director: $177,969; Customer Success Senior Manager: $158,958; Customer Success Associate V: $146,347.

Customer Success Support Salary in Massachusetts

How much does a Customer Success Support make in Massachusetts? As of September 01, 2026, the average salary for a Customer Success Support in Massachusetts is $48,242 per year, which breaks down to an hourly rate of $23.

However, a Customer Success Support's salary can vary significantly. Here's a look at the typical salary range:

Top Earners (90th percentile): $58,882
Majority Range (25th-75th percentile): $44,025 to $53,811
Entry-Level (10th percentile): $40,186

10% $40,186

50% (Median) $48,242

90% $58,882

Customer Success Support Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$53,811	$4,484	$1,035	$26
Average	$48,242	$4,020	$928	$23
25th Percentile	$44,025	$3,669	$847	$21

Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

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Check out Customer Success Support Job Openings in Massachusetts

Vice President of Customer Success

StealthWatch – Boston, MA

Customer Success Manager

DepositLink – Boston, MA

Vice President of Customer Success

Confidential – Boston, MA

Customer Success Associate Australia

IXL Learning – Boston, MA

Key Factors That Influence Customer Success Support Salaries

A Customer Success Support's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Success Support Salaries?

Experience is a primary driver of a Customer Success Support's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $41,732
Early Career (1-2 years): $47,082
Mid-Level (2-4 years): $55,133
Senior-Level (5-8 years): $61,602
Expert (over 8 years): $69,086

Job Role	Years of Experience	Average Salary
Customer Service Representative I	less than 1 year	$41,732
Customer Success Support	1-2 years	$47,082
Customer Service Representative III	2-4 years	$55,133
Customer Service Representative IV	5-8 years	$61,602
Customer Service Team Leader	over 8 years	$69,086

How Do Customer Success Support Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Success Supports. For example, consider the average annual salaries in these key locations:

District of Columbia: $49,080.
California: $48,894.
Massachusetts: $48,242.

District of Columbia $49,080 California $48,894 Massachusetts $48,242 Washington $48,065 New Jersey $48,047 Alaska $47,985 Connecticut $47,373 New York $47,125

Hawaii $46,331 Rhode Island $45,959 Maryland $45,706 Minnesota $45,361 Colorado $45,228 Illinois $45,183 Oregon $45,015 Delaware $44,891

New Hampshire $44,813 Virginia $44,638 Pennsylvania $44,128 Nevada $43,871 North Dakota $43,787 Michigan $43,654 Wisconsin $43,605 Vermont $43,508

Texas $43,237 Maine $43,220 Arizona $43,193 Ohio $43,162 Georgia $42,754 Indiana $42,550 Wyoming $42,510 Utah $42,448

Iowa $42,422 Kansas $42,209 Louisiana $42,147 North Carolina $42,125 Missouri $42,116 Florida $41,943 Montana $41,850 Nebraska $41,761

Kentucky $41,712 South Carolina $41,535 Tennessee $41,424 Idaho $41,380 New Mexico $41,056 Oklahoma $40,985 Alabama $40,724 South Dakota $40,285

Arkansas $40,046 West Virginia $39,917 Mississippi $39,532

Top Paying Cities for Customer Success Support

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Agawam: $45,727
Amherst: $46,061
Barre: $46,522

Agawam, MA $45,727

Amherst, MA $46,061

Barre, MA $46,522

Belchertown, MA $46,018

Blandford, MA $45,932

Bondsville, MA $46,026

Brimfield, MA $46,276

Chester, MA $45,742

Chesterfield, MA $45,748

Chicopee, MA $45,721

Cummington, MA $45,624

Easthampton, MA $45,829

East Longmeadow, MA $45,754

East Otis, MA $45,940

Feeding Hills, MA $45,752

Gilbertville, MA $46,396

Goshen, MA $45,744

Granby, MA $45,842

Granville, MA $46,087

Hadley, MA $45,940

Hampden, MA $45,848

Hardwick, MA $46,421

Hatfield, MA $45,948

Haydenville, MA $45,892

Holyoke, MA $45,763

Huntington, MA $45,804

Leeds, MA $45,834

Leverett, MA $46,119

Ludlow, MA $45,806

Monson, MA $46,029

North Amherst, MA $46,030

Northampton, MA $45,866

Florence, MA $45,838

North Hatfield, MA $45,927

Oakham, MA $46,504

Palmer, MA $46,083

Plainfield, MA $45,609

Russell, MA $45,925

Shutesbury, MA $46,190

Southampton, MA $45,804

South Barre, MA $46,503

South Hadley, MA $45,817

Southwick, MA $45,916

Thorndike, MA $46,024

Three Rivers, MA $45,961

Wales, MA $46,235

Ware, MA $46,238

Warren, MA $46,312

West Chesterfield, MA $45,742

Westfield, MA $45,819

West Hatfield, MA $45,902

West Springfield, MA $45,724

West Warren, MA $46,244

Whately, MA $45,929

Wheelwright, MA $46,473

Wilbraham, MA $45,828

Williamsburg, MA $45,797

Woronoco, MA $45,879

Worthington, MA $45,648

Springfield, MA $45,720

Longmeadow, MA $45,736

Indian Orchard, MA $45,740

Pittsfield, MA $45,476

Adams, MA $45,428

Ashley Falls, MA $46,039

Becket, MA $45,604

Berkshire, MA $45,471

Cheshire, MA $45,458

Dalton, MA $45,476

Glendale, MA $45,491

Great Barrington, MA $45,784

Hinsdale, MA $45,512

Housatonic, MA $45,498

Lanesboro, MA $45,440

Lee, MA $45,523

Lenox, MA $45,467

Lenox Dale, MA $45,474

Middlefield, MA $45,549

Mill River, MA $45,927

Monterey, MA $45,776

North Adams, MA $45,405

North Egremont, MA $45,730

Otis, MA $45,816

Richmond, MA $45,427

Sandisfield, MA $46,051

Savoy, MA $45,511

Sheffield, MA $45,965

South Egremont, MA $45,876

Southfield, MA $46,073

South Lee, MA $45,564

Stockbridge, MA $45,468

Tyringham, MA $45,656

West Stockbridge, MA $45,437

Williamstown, MA $45,266

Windsor, MA $45,504

Greenfield, MA $45,999

Ashfield, MA $45,721

Athol, MA $46,542

Bernardston, MA $46,079

Buckland, MA $45,725

Charlemont, MA $45,632

Colrain, MA $45,913

Conway, MA $45,882

Deerfield, MA $45,987

Drury, MA $45,539

Erving, MA $46,240

Heath, MA $45,688

Lake Pleasant, MA $46,150

Millers Falls, MA $46,191

Monroe Bridge, MA $45,470

Montague, MA $46,131

Gill, MA $46,156

New Salem, MA $46,319

Northfield, MA $46,187

Orange, MA $46,386

Petersham, MA $46,511

Rowe, MA $45,562

Royalston, MA $46,420

Shelburne Falls, MA $45,861

South Deerfield, MA $45,961

Sunderland, MA $46,073

Turners Falls, MA $46,125

Warwick, MA $46,212

Wendell, MA $46,255

Wendell Depot, MA $46,271

Fitchburg, MA $46,859

Ashburnham, MA $46,716

Ashby, MA $46,848

Ayer, MA $47,265

Devens, MA $47,159

Baldwinville, MA $46,584

East Templeton, MA $46,634

Gardner, MA $46,686

Westminster, MA $46,690

Groton, MA $47,302

Harvard, MA $47,214

Hubbardston, MA $46,642

Leominster, MA $46,870

Littleton, MA $47,381

Lunenburg, MA $47,018

Pepperell, MA $47,294

Shirley, MA $47,152

Still River, MA $47,097

Templeton, MA $46,632

Townsend, MA $47,121

West Groton, MA $47,216

West Townsend, MA $47,013

Winchendon, MA $46,551

Winchendon Springs, MA $46,593

Auburn, MA $46,451

North Dartmouth, MA $46,726

South Dartmouth, MA $46,729

North Attleboro, MA $46,496

Plainville, MA $46,816

Attleboro Falls, MA $46,562

North Dighton, MA $46,664

Norton, MA $47,290

Raynham, MA $47,542

Raynham Center, MA $47,493

Rehoboth, MA $46,187

Rochester, MA $46,839

Seekonk, MA $45,975

Swansea, MA $46,272

Berkley, MA $46,886

Taunton, MA $47,165

Westport, MA $46,711

Westport Point, MA $46,706

Berlin, MA $46,784

Cataumet, MA $46,942

Blackstone, MA $46,603

Boylston, MA $46,528

Brookfield, MA $46,430

Charlton, MA $46,487

Charlton City, MA $46,489

Charlton Depot, MA $46,489

Clinton, MA $46,722

East Brookfield, MA $46,468

Douglas, MA $46,548

East Princeton, MA $46,643

Fiskdale, MA $46,410

Grafton, MA $46,504

Holden, MA $46,461

Holland, MA $46,334

Jefferson, MA $46,501

Lancaster, MA $46,944

Leicester, MA $46,455

Linwood, MA $46,622

Manchaug, MA $46,513

Millbury, MA $46,455

Millville, MA $46,571

New Braintree, MA $46,456

Northborough, MA $46,599

Northbridge, MA $46,607

North Brookfield, MA $46,470

North Grafton, MA $46,477

North Oxford, MA $46,473

North Uxbridge, MA $46,581

Oxford, MA $46,496

Princeton, MA $46,637

Rochdale, MA $46,459

Rutland, MA $46,529

Shrewsbury, MA $46,461

Southbridge, MA $46,478

South Grafton, MA $46,533

South Lancaster, MA $46,834

Spencer, MA $46,471

Sterling, MA $46,696

Sturbridge, MA $46,445

Upton, MA $46,663

Uxbridge, MA $46,595

Webster, MA $46,531

Dudley, MA $46,515

Westborough, MA $46,636

West Boylston, MA $46,509

West Brookfield, MA $46,380

West Millbury, MA $46,460

Whitinsville, MA $46,593

Sutton, MA $46,508

Worcester, MA $46,442

East Walpole, MA $47,897

Cherry Valley, MA $46,448

Paxton, MA $46,463

Framingham, MA $47,525

Village Of Nagog Woods, MA $47,448

Boxborough, MA $47,296

Acton, MA $47,446

Ashland, MA $47,236

Bedford, MA $47,642

Hanscom Afb, MA $47,902

Bolton, MA $47,026

Carlisle, MA $47,495

Concord, MA $47,614

Fayville, MA $47,149

Holliston, MA $47,224

Hopedale, MA $46,830

Hopkinton, MA $46,886

Hudson, MA $47,095

Marlborough, MA $47,018

Maynard, MA $47,431

Mendon, MA $46,745

Milford, MA $46,906

Natick, MA $48,109

Sherborn, MA $47,780

Southborough, MA $47,012

Foxboro, MA $47,517

Franklin, MA $47,009

Greenbush, MA $47,974

Green Harbor, MA $47,715

Hingham, MA $48,288

Hull, MA $48,774

Humarock, MA $47,775

Mansfield, MA $47,445

Marshfield, MA $47,741

Marshfield Hills, MA $47,820

Medfield, MA $47,874

Medway, MA $47,215

Millis, MA $47,567

Minot, MA $47,974

Norfolk, MA $47,429

North Marshfield, MA $47,715

North Scituate, MA $48,055

Norwell, MA $47,926

Norwood, MA $48,170

Ocean Bluff, MA $47,715

Scituate, MA $48,021

Sharon, MA $47,771

Sheldonville, MA $47,018

South Walpole, MA $47,597

Stoughton, MA $47,808

Walpole, MA $47,782

Westwood, MA $48,450

Wrentham, MA $47,010

Boston, MA $49,257

Roxbury, MA $49,254

Roxbury Crossing, MA $49,254

Dorchester, MA $49,240

Dorchester Center, MA $49,205

Mattapan, MA $49,175

Charlestown, MA $49,251

Jamaica Plain, MA $49,233

Roslindale, MA $49,165

West Roxbury, MA $49,093

Allston, MA $49,242

Brighton, MA $49,218

Hyde Park, MA $49,016

Readville, MA $48,988

Cambridge, MA $49,224

Somerville, MA $49,247

Malden, MA $49,150

Everett, MA $49,219

Chelsea, MA $49,225

Revere, MA $49,148

Winthrop, MA $49,192

Medford, MA $49,171

West Medford, MA $49,132

Quincy, MA $48,852

Melrose, MA $48,996

Stoneham, MA $48,770

Braintree, MA $48,338

Milton, MA $48,929

Milton Village, MA $49,088

Weymouth, MA $48,272

East Weymouth, MA $48,325

South Weymouth, MA $47,927

North Weymouth, MA $48,742

East Boston, MA $49,257

Brockton, MA $47,785

Avon, MA $47,807

Bridgewater, MA $47,679

Bryantville, MA $47,714

Carver, MA $47,225

Duxbury, MA $47,584

East Bridgewater, MA $47,769

Easton, MA $47,776

Elmwood, MA $47,748

Halifax, MA $47,670

Hanover, MA $47,827

Hanson, MA $47,737

Holbrook, MA $47,828

Middleboro, MA $47,166

Manomet, MA $47,305

Lakeville, MA $47,026

Monponsett, MA $47,686

Abington, MA $47,809

North Carver, MA $47,360

North Easton, MA $47,785

North Pembroke, MA $47,749

Pembroke, MA $47,728

Plymouth, MA $47,242

Kingston, MA $47,542

South Carver, MA $47,163

Plympton, MA $47,523

Randolph, MA $48,001

Rockland, MA $47,831

South Easton, MA $47,749

West Bridgewater, MA $47,782

White Horse Beach, MA $47,332

Whitman, MA $47,791

Lexington, MA $48,385

Brookline, MA $49,233

Brookline Village, MA $49,239

Waltham, MA $48,681

North Waltham, MA $48,953

New Town, MA $49,105

Babson Park, MA $48,669

Newton, MA $49,144

Newton Center, MA $49,111

Newtonville, MA $49,078

Newton Highlands, MA $49,069

Newton Lower Falls, MA $48,847

Newton Upper Falls, MA $49,012

West Newton, MA $49,000

Auburndale, MA $48,903

Chestnut Hill, MA $49,199

Waban, MA $48,979

Watertown, MA $49,186

Arlington, MA $49,065

Arlington Heights, MA $49,040

Belmont, MA $49,097

Waverley, MA $49,143

Wellesley Hills, MA $48,668

Wellesley, MA $48,494

Needham, MA $48,762

Weston, MA $48,469

Needham Heights, MA $48,932

Nonantum, MA $49,105

Buzzards Bay, MA $47,055

Lincoln, MA $48,093

Stow, MA $47,265

Sudbury, MA $47,648

Wayland, MA $48,050

Woodville, MA $46,849

Woburn, MA $48,332

Burlington, MA $47,890

Andover, MA $46,924

Billerica, MA $47,489

Chelmsford, MA $47,521

Dracut, MA $47,439

Dunstable, MA $47,419

Haverhill, MA $46,880

Georgetown, MA $46,956

Groveland, MA $46,910

Lawrence, MA $46,823

Methuen, MA $46,832

North Andover, MA $46,880

Lowell, MA $47,528

Merrimac, MA $46,856

North Billerica, MA $47,509

North Chelmsford, MA $47,515

North Reading, MA $47,345

Nutting Lake, MA $47,512

Pinehurst, MA $47,565

Reading, MA $47,805

Tewksbury, MA $47,347

Tyngsboro, MA $47,465

Wakefield, MA $48,392

West Boxford, MA $46,965

Westford, MA $47,468

Wilmington, MA $47,387

Winchester, MA $48,867

Lynn, MA $48,806

Saugus, MA $48,868

Swampscott, MA $48,570

Nahant, MA $48,951

Amesbury, MA $46,830

Beverly, MA $47,705

Boxford, MA $46,945

Byfield, MA $46,987

Danvers, MA $47,612

Essex, MA $47,338

Gloucester, MA $47,390

Hamilton, MA $47,430

Hathorne, MA $47,452

Chilmark, MA $46,878

East Falmouth, MA $46,964

East Sandwich, MA $47,164

East Wareham, MA $47,045

Edgartown, MA $47,024

Falmouth, MA $46,898

Woods Hole, MA $46,804

Menemsha, MA $46,894

Monument Beach, MA $46,975

Nantucket, MA $47,293

North Falmouth, MA $46,915

Oak Bluffs, MA $46,977

Onset, MA $46,987

Pocasset, MA $46,958

Sagamore, MA $47,122

Sagamore Beach, MA $47,145

Sandwich, MA $47,128

Siasconset, MA $47,244

Silver Beach, MA $46,894

Vineyard Haven, MA $46,930

Wareham, MA $46,948

West Chop, MA $46,944

West Falmouth, MA $46,886

West Tisbury, MA $46,918

West Wareham, MA $46,927

Hyannis, MA $47,327

Barnstable, MA $47,224

Brewster, MA $47,289

Centerville, MA $47,208

Chatham, MA $47,321

Cotuit, MA $47,113

Ipswich, MA $47,169

Cummaquid, MA $47,238

Lynnfield, MA $47,974

Manchester, MA $47,625

Marblehead, MA $48,187

Middleton, MA $47,245

Newburyport, MA $46,894

Newbury, MA $46,979

Salisbury, MA $46,795

Peabody, MA $48,045

Prides Crossing, MA $47,734

Rockport, MA $47,294

Rowley, MA $47,060

Salem, MA $48,030

South Hamilton, MA $47,354

Topsfield, MA $47,202

Wenham, MA $47,471

West Newbury, MA $46,909

Accord, MA $47,959

Bellingham, MA $46,816

Brant Rock, MA $47,619

Canton, MA $48,031

Cohasset, MA $48,279

Dedham, MA $48,851

Dover, MA $48,245

East Mansfield, MA $47,632

Dennis, MA $47,278

Dennis Port, MA $47,371

East Dennis, MA $47,243

Eastham, MA $47,225

East Orleans, MA $47,050

Forestdale, MA $47,065

Harwich, MA $47,329

Harwich Port, MA $47,351

Hyannis Port, MA $47,240

Marstons Mills, MA $47,155

Mashpee, MA $47,052

North Chatham, MA $47,312

North Eastham, MA $47,225

North Truro, MA $47,142

Orleans, MA $47,267

Osterville, MA $47,161

Provincetown, MA $47,214

South Chatham, MA $47,332

South Dennis, MA $47,332

South Harwich, MA $47,339

South Orleans, MA $47,282

South Wellfleet, MA $47,126

South Yarmouth, MA $47,358

Truro, MA $47,106

Wellfleet, MA $47,163

West Barnstable, MA $47,216

West Chatham, MA $47,328

West Dennis, MA $47,340

West Harwich, MA $47,352

West Hyannisport, MA $47,268

West Yarmouth, MA $47,320

Yarmouth Port, MA $47,298

Assonet, MA $46,770

Attleboro, MA $46,353

Chartley, MA $47,333

Cuttyhunk, MA $46,783

Dartmouth, MA $46,727

Dighton, MA $46,511

East Freetown, MA $46,779

East Taunton, MA $47,132

Fairhaven, MA $46,728

Fall River, MA $46,647

Somerset, MA $46,420

Marion, MA $46,830

Mattapoisett, MA $46,752

New Bedford, MA $46,726

Acushnet, MA $46,742

Customer Success Support Salary by Industry: Top Paying Sectors

For Customer Success Support roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Success Support positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Customer Success Support as a support function rather than a direct revenue driver.

The top paying industries for a Customer Success Support

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Financial Services	$55,478	$27.0	15%
Biotechnology	$53,066	$26.0	10%
Energy & Utilities	$53,066	$26.0	10%
Healthcare	$52,101	$25.0	8%
Pharmaceuticals	$52,101	$25.0	8%

Customer Success Support Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Success Support's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$44,025

Average $48,242/year

$53,811

$3,669

Average $4,020/month

$4,484

$847

Average $928/week

$1,035

$21

Average $23/hour

$26

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$53,811	$4,484	$1,035	$26
Average	$48,242	$4,020	$928	$23
25th Percentile	$44,025	$3,669	$847	$21

Find Your Next Customer Success Support Job

Ready to take the next step in your career? Browse thousands of current Customer Success Support job openings on our job board. Use the search bar below to find your perfect match.

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Customer Success Support Salary in Massachusetts

Check out Customer Success Support Job Openings in Massachusetts

Key Factors That Influence Customer Success Support Salaries

How Experience Level Affects Customer Success Support Salaries?

How Do Customer Success Support Salaries Vary from State to State?

Top Paying Cities for Customer Success Support

Customer Success Support Salary by Industry: Top Paying Sectors

The top paying industries for a Customer Success Support

Customer Success Support Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Find Your Next Customer Success Support Job

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Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?

Customer Success Support Salary in Massachusetts

Check out Customer Success Support Job Openings in Massachusetts

Key Factors That Influence Customer Success Support Salaries

How Experience Level Affects Customer Success Support Salaries?

How Do Customer Success Support Salaries Vary from State to State?

Top Paying Cities for Customer Success Support

Customer Success Support Salary by Industry: Top Paying Sectors

The top paying industries for a Customer Success Support

Customer Success Support Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Salaries of jobs related to Customer Success Support

Find Your Next Customer Success Support Job

For Employees

For Employers

Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?