Representative Customer Success
Pilot Company – Knoxville, TN
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How much does a Customer Success Support make in Tennessee? As of September 01, 2026, the average salary for a Customer Success Support in Tennessee is $41,424 per year, which breaks down to an hourly rate of $20.
However, a Customer Success Support's salary can vary significantly. Here's a look at the typical salary range:
Customer Success Support Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
|---|---|---|---|---|
| 75th Percentile | $46,206 | $3,851 | $889 | $22 |
| Average | $41,424 | $3,452 | $797 | $20 |
| 25th Percentile | $37,804 | $3,150 | $727 | $18 |
A Customer Success Support's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Success Support's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Customer Service Representative I | less than 1 year | $35,835 |
| Customer Success Support | 1-2 years | $40,428 |
| Customer Service Representative III | 2-4 years | $47,342 |
| Customer Service Representative IV | 5-8 years | $52,896 |
| Customer Service Team Leader | over 8 years | $59,323 |
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Success Supports. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Success Support roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Success Support positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Customer Success Support as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $47,638 | $23.0 | 15% |
| Biotechnology | $45,567 | $22.0 | 10% |
| Energy & Utilities | $45,567 | $22.0 | 10% |
| Healthcare | $44,738 | $22.0 | 8% |
| Pharmaceuticals | $44,738 | $22.0 | 8% |
Understanding how a Customer Success Support's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $46,206 | $3,851 | $889 | $22 |
| Average | $41,424 | $3,452 | $797 | $20 |
| 25th Percentile | $37,804 | $3,150 | $727 | $18 |
Ready to take the next step in your career? Browse thousands of current Customer Success Support job openings on our job board. Use the search bar below to find your perfect match.
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