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Customer Support Officer Salary in New York

How much does a Customer Support Officer make in New York? As of September 01, 2026, the average salary for a Customer Support Officer in New York is $41,375 per year, which breaks down to an hourly rate of $20.

However, a Customer Support Officer's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $44,205
  • Majority Range (25th-75th percentile): $37,315 to $42,856
  • Entry-Level (10th percentile): $33,619
Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Customer Support Officer Job Openings in New York

Key Factors That Influence Customer Support Officer Salaries

A Customer Support Officer's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Support Officer Salaries?

Experience is a primary driver of a Customer Support Officer's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $39,382
  • Early Career (1-2 years): $40,531
  • Mid-Level (2-4 years): $41,313
  • Senior-Level (5-8 years): $41,581
  • Expert (over 8 years): $41,684
Job RoleYears of ExperienceAverage Salary
Entry Level Customer Support Officer less than 1 year $39,382
Early Career Level Customer Support Officer 1-2 years $40,531
Mid-Level Level Customer Support Officer 2-4 years $41,313
Senior-Level Level Customer Support Officer 5-8 years $41,581
Expert Level Customer Support Officer over 8 years $41,684

How Do Customer Support Officer Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Support Officers. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $43,091.
  • California: $42,928.
  • Massachusetts: $42,356.

Top Paying Cities for Customer Support Officer

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Holtsville: $42,703
  • Brentwood: $42,631
  • Brightwaters: $42,251

Customer Support Officer Salary by Industry: Top Paying Sectors

For Customer Support Officer roles, the industry you choose can impact your earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the highest-paying industry, Healthcare, offers compensation 20% above the average. Conversely, Customer Support Officer positions in Edu., Gov't. & Nonprofit typically offer lower base pay, as this sector often view Customer Support Officer as a support function rather than a direct revenue driver.

The top paying industry for a Customer Support Officer

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Healthcare $49,650 $24.0 20%

Customer Support Officer Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Support Officer's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$37,315
Average $41,375/year
$42,856
$3,110
Average $3,448/month
$3,571
$718
Average $796/week
$824
$18
Average $20/hour
$21
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $42,856 $3,571 $824 $21
Average $41,375 $3,448 $796 $20
25th Percentile $37,315 $3,110 $718 $18

Find Your Next Customer Support Officer Job

Ready to take the next step in your career? Browse thousands of current Customer Support Officer job openings on our job board. Use the search bar below to find your perfect match.

  • SPECTRUM | Fairport, NY

    Customer Support Representative

    SPECTRUM | Fairport, NY

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you have the skills ... more

    4 Days Ago

  • CardWorks Servicing LLC | Woodbury, NY

    Bilingual Associate Customer Support

    CardWorks Servicing LLC | Woodbury, NY

    Become an everyday champion -- and build a career where your impact fuels financial progress.What We Do CardWorks Financial Group is a diversified financia... more

    4 Days Ago

  • LC GROUP | New York City, NY

    Customer Support Associate

    LC GROUP | New York City, NY

    This is a remote position.We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team.This role is ideal for a detai... more

    6 Days Ago

  • TradeJobsWorkForce | Rochester, NY

    Customer Support Representative

    TradeJobsWorkForce | Rochester, NY

    As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, includi... more

    6 Days Ago

  • Fastenal | Latham, NY

    Customer Supply Chain Support

    Fastenal | Latham, NY

    Customer Supply Chain SupportCustomer Supply Chain SupportLocation: Latham, NY 12110Type: Part-timeOverview:Working as Part-time Customer Supply Chain Supp... more

    6 Days Ago

  • High Level Services | Mexico, NY

    Customer Support Representative

    High Level Services | Mexico, NY

    Customer Support RepresentativeThe primary role of the Customer Support Representative would be to act as a technical resource to our customer base for Hig... more

    6 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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