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Ecommerce Customer Service Manager Salary in New York

How much does an Ecommerce Customer Service Manager make in New York? As of September 01, 2026, the average salary for an Ecommerce Customer Service Manager in New York is $102,041 per year, which breaks down to an hourly rate of $49.

However, an Ecommerce Customer Service Manager's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $124,026
  • Majority Range (25th-75th percentile): $89,695 to $113,549
  • Entry-Level (10th percentile): $78,455
Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Ecommerce Customer Service Manager Job Openings in New York

Key Factors That Influence Ecommerce Customer Service Manager Salaries

An Ecommerce Customer Service Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Ecommerce Customer Service Manager Salaries?

Experience is a primary driver of an Ecommerce Customer Service Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $94,568
  • Early Career (1-2 years): $95,177
  • Mid-Level (2-4 years): $96,598
  • Senior-Level (5-8 years): $98,222
  • Expert (over 8 years): $100,762
Job RoleYears of ExperienceAverage Salary
Entry Level Ecommerce Customer Service Manager less than 1 year $94,568
Early Career Level Ecommerce Customer Service Manager 1-2 years $95,177
Mid-Level Level Ecommerce Customer Service Manager 2-4 years $96,598
Senior-Level Level Ecommerce Customer Service Manager 5-8 years $98,222
Expert Level Ecommerce Customer Service Manager over 8 years $100,762

How Do Ecommerce Customer Service Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Ecommerce Customer Service Managers. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $106,274.
  • California: $105,871.
  • Massachusetts: $104,460.

Top Paying Cities for Ecommerce Customer Service Manager

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Holtsville: $105,315
  • Brentwood: $105,138
  • Brightwaters: $104,201

Ecommerce Customer Service Manager Salary by Industry: Top Paying Sectors

For Ecommerce Customer Service Manager roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Software & Networking sectors offer the strongest compensation, at 51% above the average. In contrast, Ecommerce Customer Service Manager positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Ecommerce Customer Service Manager as a support function rather than a direct revenue driver.

The top paying industries for an Ecommerce Customer Service Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services $154,337 $74.0 51%
Software & Networking $149,235 $72.0 46%
Pharmaceuticals $144,133 $69.0 41%
Internet $139,031 $67.0 36%
Biotechnology $133,929 $64.0 31%

Ecommerce Customer Service Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Ecommerce Customer Service Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$89,695
Average $102,041/year
$113,549
$7,475
Average $8,503/month
$9,462
$1,725
Average $1,962/week
$2,184
$43
Average $49/hour
$55
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $113,549 $9,462 $2,184 $55
Average $102,041 $8,503 $1,962 $49
25th Percentile $89,695 $7,475 $1,725 $43

Find Your Next Ecommerce Customer Service Manager Job

Ready to take the next step in your career? Browse thousands of current Ecommerce Customer Service Manager job openings on our job board. Use the search bar below to find your perfect match.

  • NARDA HOLDINGS INC | Hauppauge, NY

    Manager Customer Service

    NARDA HOLDINGS INC | Hauppauge, NY

    Job Description. Job Description. Manager, Customer Service. Job Location: Hauppauge, NY.  . Narda-MITEQ is dedicated to recruiting and developing diverse,... more

    9 Days Ago

  • Hannaford | Wynantskill, NY

    Assistant Manager Customer Service

    Hannaford | Wynantskill, NY

    Hannaford - - Responsibilities: Train department associates. Maintain front end communications and scheduling. Ensure sanitation, safety, and food safety s... more

    7 Days Ago

  • Tops Friendly Markets | Syracuse, NY

    Customer Service Manager Store

    Tops Friendly Markets | Syracuse, NY

    Tops Friendly Markets - - Responsibilities: Cultivates and maintains remarkable customer service and customer relations at the front-end. Effectively train... more

    8 Days Ago

  • Austin Raab - State Farm Agent | New York, NY

    Customer Service Manager

    Austin Raab - State Farm Agent | New York, NY

    Job Description. Job Description. Benefits. Free uniforms. Opportunity for advancement. Paid time off. Signing bonus. Training & development. Company parti... more

    6 Days Ago

  • Lubica Mills - State Farm Agent | Saratoga Springs, NY

    Customer Service Manager

    Lubica Mills - State Farm Agent | Saratoga Springs, NY

    Job Description. Job Description. Benefits. Bonus based on performance. Competitive salary. Health insurance. Opportunity for advancement. Paid time off. T... more

    10 Days Ago

  • A to Z Media | New York, NY

    Customer Service Representative&amp Production Manager

    A to Z Media | New York, NY

    Job Description. Job Description. Founded in 1994, A to Z Media is a family-owned company specializing in Vinyl, CD, DVD, Promotional Product and Apparel, ... more

    7 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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