Customer Service Manager
Music City Thrift – Nashville, TN
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How much does an Ecommerce Customer Service Manager make in Tennessee? As of September 01, 2026, the average salary for an Ecommerce Customer Service Manager in Tennessee is $89,697 per year, which breaks down to an hourly rate of $43.
However, an Ecommerce Customer Service Manager's salary can vary significantly. Here's a look at the typical salary range:
Ecommerce Customer Service Manager Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
|---|---|---|---|---|
| 75th Percentile | $99,813 | $8,318 | $1,919 | $48 |
| Average | $89,697 | $7,475 | $1,725 | $43 |
| 25th Percentile | $78,845 | $6,570 | $1,516 | $38 |
An Ecommerce Customer Service Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of an Ecommerce Customer Service Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Entry Level Ecommerce Customer Service Manager | less than 1 year | $83,128 |
| Early Career Level Ecommerce Customer Service Manager | 1-2 years | $83,664 |
| Mid-Level Level Ecommerce Customer Service Manager | 2-4 years | $84,913 |
| Senior-Level Level Ecommerce Customer Service Manager | 5-8 years | $86,341 |
| Expert Level Ecommerce Customer Service Manager | over 8 years | $88,573 |
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Ecommerce Customer Service Managers. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Ecommerce Customer Service Manager roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Software & Networking sectors offer the strongest compensation, at 51% above the average. In contrast, Ecommerce Customer Service Manager positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Ecommerce Customer Service Manager as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $135,667 | $65.0 | 51% |
| Software & Networking | $131,182 | $63.0 | 46% |
| Pharmaceuticals | $126,697 | $61.0 | 41% |
| Internet | $122,212 | $59.0 | 36% |
| Biotechnology | $117,728 | $57.0 | 31% |
Understanding how an Ecommerce Customer Service Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $99,813 | $8,318 | $1,919 | $48 |
| Average | $89,697 | $7,475 | $1,725 | $43 |
| 25th Percentile | $78,845 | $6,570 | $1,516 | $38 |
Ready to take the next step in your career? Browse thousands of current Ecommerce Customer Service Manager job openings on our job board. Use the search bar below to find your perfect match.
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