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IT Support Desk Salary in the United States

How much does an IT Support Desk make in the United States? As of August 01, 2026, the average salary for an IT Support Desk in the United States is $68,736 per year, which breaks down to an hourly rate of $33.

However, an IT Support Desk's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $91,746
  • Majority Range (25th-75th percentile): $62,608 to $80,780
  • Entry-Level (10th percentile): $57,029
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out IT Support Desk Job Openings in the United States

Key Factors That Influence IT Support Desk Salaries

An IT Support Desk's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects IT Support Desk Salaries?

Experience is a primary driver of an IT Support Desk's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $50,401
  • Early Career (1-2 years): $58,512
  • Mid-Level (2-4 years): $66,227
  • Senior-Level (5-8 years): $73,011
  • Expert (over 8 years): $82,025
Job RoleYears of ExperienceAverage Salary
Help Desk Support Specialist I less than 1 year $50,401
Help Desk Support Specialist II 1-2 years $58,512
IT Support Desk 2-4 years $66,227
Help Desk Support Specialist IV 5-8 years $73,011
Help Desk Supervisor over 8 years $82,025

How Do IT Support Desk Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract IT Support Desks. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $76,104.
  • California: $75,816.
  • Massachusetts: $74,805.

Top Paying Cities for IT Support Desk

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $86,697
  • San Francisco: $85,747
  • Oakland: $83,940

IT Support Desk Salary by Industry: Top Paying Sectors

For IT Support Desk roles, the industry you choose can affect earning potential by as much as 65% (the gap between the highest and lowest paying industries). Data shows that the Internet and Software & Networking sectors offer the strongest compensation, at 25% above the average. In contrast, IT Support Desk positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view IT Support Desk as a support function rather than a direct revenue driver.

The top paying industries for an IT Support Desk

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Internet $85,920 $41.0 25%
Software & Networking $85,920 $41.0 25%
Energy & Utilities $82,483 $40.0 20%
Financial Services $82,483 $40.0 20%
Pharmaceuticals $82,483 $40.0 20%

How Education impacts an IT Support Desk's Salary?

Your level of education can impact your salary potential. While many IT Support Desk professionals enter the field with a high school degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an IT Support Desk with a high school is between $65,057 and $68,880.

IT Support Desk Salaries by Degree Level

Typical Education for IT Support Desk
Degree Level % of user with this level of education
No Degree 1.1%
High School 29.1%
Associate's Degree 24%
Bachelor's Degree 40.5%
Master's Degree or MBA 5%
JD, MD, PhD or Equivalent 0.2%
View as Graph

IT Support Desk Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an IT Support Desk's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on August 01, 2026
$62,608
Average $68,736/year
$80,780
$5,217
Average $5,728/month
$6,732
$1,204
Average $1,322/week
$1,553
$30
Average $33/hour
$39
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $80,780 $6,732 $1,553 $39
Average $68,736 $5,728 $1,322 $33
25th Percentile $62,608 $5,217 $1,204 $30

Most common benefits for IT Support Desk

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for IT Support Desk

Here are companies hiring for IT Support Desk and their salaries, click below for more details.

Find Your Next IT Support Desk Job

Ready to take the next step in your career? Browse thousands of current IT Support Desk job openings on our job board. Use the search bar below to find your perfect match.

  • Pyramid Consulting | Columbus, OH

    IT Service Desk Analyst

    Pyramid Consulting | Columbus, OH

    It Service Desk AnalystWe currently have a job opening with one of our Direct Clients and need an IT Service Desk (ITSD) Analyst. This is an 18 month contr... more

    7 Days Ago

  • Cellular Sales Verizon Authorized Retailer | Columbus, OH

    IT Field Support Technician

    Cellular Sales Verizon Authorized Retailer | Columbus, OH

    Job Description. Job Description. Overview. IT Field Support Technician. Classification. Non-Exempt. Reports to. IT Field Support Manager. JOB DESCRIPTION.... more

    6 Days Ago

  • Revel Staffing | Columbus, OH

    IT Support Supervisor

    Revel Staffing | Columbus, OH

    Job Description. Job Description. We are seeking an experienced. IT Support Supervisor. to lead a remote team focused on IT training, application support, ... more

    6 Days Ago

  • Stellar Innovations | Columbus, OH

    IT Support Specialist

    Stellar Innovations | Columbus, OH

    Job Description. Job Description. 00703-26. Do you enjoy learning about new technologies and how they can be used to provide cutting edge services to the A... more

    8 Days Ago

  • Techmate | Columbus, OH

    On Site IT Support

    Techmate | Columbus, OH

    Job Description. Job Description. We are seeking. freelancers/consultants. for on site IT Support in. Columbus, OH. to join our team. As a team member, you... more

    10 Days Ago

  • Dawson | Columbus, OH

    IT Support Technician Entry Level

    Dawson | Columbus, OH

    Job Description. Job Description. IT Support Technician – Entry Level. E-Commerce & Book Retail. $23.00-$25.00 per hour. Monday-Friday, 7:00am-3:30pm. Colu... more

    10 Days Ago

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FAQ about IT Support Desk

1. What industry pays the highest salary for IT Support Desk?

The Internet industry offers the highest average compensation for IT Support Desk roles, with salaries approximately 25% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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