How much does an IT Support Desk make in Illinois? As of September 01, 2026, the average salary for an IT Support Desk in Illinois is $70,073 per year, which breaks down to an hourly rate of $34.

However, an IT Support Desk's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $93,526
  • Majority Range (25th-75th percentile): $63,826 to $82,349
  • Entry-Level (10th percentile): $58,140

Key Factors That Influence IT Support Desk Salaries

An IT Support Desk's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects IT Support Desk Salaries?

Experience is a primary driver of an IT Support Desk's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $51,376
  • Early Career (1-2 years): $59,647
  • Mid-Level (2-4 years): $67,515
  • Senior-Level (5-8 years): $74,428
  • Expert (over 8 years): $83,613
Job RoleYears of ExperienceAverage Salary
Help Desk Support Specialist I less than 1 year $51,376
Help Desk Support Specialist II 1-2 years $59,647
IT Support Desk 2-4 years $67,515
Help Desk Support Specialist IV 5-8 years $74,428
Help Desk Supervisor over 8 years $83,613

Top Paying Cities for IT Support Desk

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Effingham: $64,593
  • Saint Peter: $64,504
  • Salem: $64,750

IT Support Desk Salary by Industry: Top Paying Sectors

For IT Support Desk roles, the industry you choose can affect earning potential by as much as 65% (the gap between the highest and lowest paying industries). Data shows that the Internet and Software & Networking sectors offer the strongest compensation, at 25% above the average. In contrast, IT Support Desk positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view IT Support Desk as a support function rather than a direct revenue driver.

The top paying industries for an IT Support Desk

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Internet $87,591 $42.0 25%
Software & Networking $87,591 $42.0 25%
Energy & Utilities $84,087 $40.0 20%
Financial Services $84,087 $40.0 20%
Pharmaceuticals $84,087 $40.0 20%

IT Support Desk Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an IT Support Desk's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$63,826
Average $70,073/year
$82,349
$5,319
Average $5,839/month
$6,862
$1,227
Average $1,348/week
$1,584
$31
Average $34/hour
$40
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $82,349 $6,862 $1,584 $40
Average $70,073 $5,839 $1,348 $34
25th Percentile $63,826 $5,319 $1,227 $31

Find Your Next IT Support Desk Job

Ready to take the next step in your career? Browse thousands of current IT Support Desk job openings on our job board. Use the search bar below to find your perfect match.

  • Impact Networking | Mettawa, IL

    Impact Networking | Mettawa, IL

    Job Description. Job Description. Built on service. Powered by people. Impact exists because a small group of industry leaders believed companies in our sp... more

    8 Days Ago

  • DMG MORI USA, INC | Hoffman Estates, IL

    DMG MORI USA, INC | Hoffman Estates, IL

    Job Description. Job Description. Job Title: IT Help Desk Administrator – IT Operations (Helpdesk & Desktop Support). Location. Hoffman Estates / Goose Isl... more

    11 Days Ago

  • AB2 Consulting, Inc. | Libertyville, IL

    AB2 Consulting, Inc. | Libertyville, IL

    Our client located in North Suburban Libertyville, IL is seeking a driven, creative and hard-working individual for our IT Help Desk (Monday-Friday 8am-5pm... more

    11 Days Ago

  • AbelsonTaylor Group | Chicago, IL

    AbelsonTaylor Group | Chicago, IL

    Job Description. Job Description. Summary . At AbelsonTaylor Group. work that makes you feel good. isn't just what we do—it's who we are. We believe that w... more

    10 Days Ago

  • Join Our Team | Chicago, IL

    Join Our Team | Chicago, IL

    Job Description. Job Description. Description. NOTE. This opportunity is full-time employment position only (no 1099 or C2C engagements, or third parties o... more

    8 Days Ago

  • Contact Government Services, LLC | Chicago, IL

    Contact Government Services, LLC | Chicago, IL

    Job Description. Job Description. IT Litigation Support. Employment Type: Full Time, Mid level. Department: Information Technology. Contact Government Serv... more

    7 Days Ago

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