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Associate Customer Care Representative Salary in the United States

How much does an Associate Customer Care Representative make in the United States? As of August 01, 2026, the average salary for an Associate Customer Care Representative in the United States is $44,743 per year, which breaks down to an hourly rate of $22.

However, an Associate Customer Care Representative's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $54,612
  • Majority Range (25th-75th percentile): $40,832 to $49,909
  • Entry-Level (10th percentile): $37,272
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Associate Customer Care Representative Job Openings in the United States

Key Factors That Influence Associate Customer Care Representative Salaries

An Associate Customer Care Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Associate Customer Care Representative Salaries?

Experience is a primary driver of an Associate Customer Care Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $38,709
  • Early Career (1-2 years): $43,667
  • Mid-Level (2-4 years): $51,129
  • Senior-Level (5-8 years): $57,134
  • Expert (over 8 years): $64,073
Job RoleYears of ExperienceAverage Salary
Customer Service Representative I less than 1 year $38,709
Associate Customer Care Representative 1-2 years $43,667
Customer Service Representative III 2-4 years $51,129
Customer Service Representative IV 5-8 years $57,134
Customer Service Team Leader over 8 years $64,073

How Do Associate Customer Care Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Associate Customer Care Representatives. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $49,539.
  • California: $49,351.
  • Massachusetts: $48,694.

Top Paying Cities for Associate Customer Care Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $56,434
  • San Francisco: $55,816
  • Oakland: $54,640

Associate Customer Care Representative Salary by Industry: Top Paying Sectors

For Associate Customer Care Representative roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Associate Customer Care Representative positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Associate Customer Care Representative as a support function rather than a direct revenue driver.

The top paying industries for an Associate Customer Care Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services $51,454 $25.0 15%
Biotechnology $49,217 $24.0 10%
Energy & Utilities $49,217 $24.0 10%
Healthcare $48,322 $23.0 8%
Pharmaceuticals $48,322 $23.0 8%

How Education impacts an Associate Customer Care Representative's Salary?

Your level of education can impact your salary potential. While many Associate Customer Care Representative professionals enter the field with a high school degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Associate Customer Care Representative with a high school is between $42,912 and $45,653.

Associate Customer Care Representative Salaries by Degree Level

Typical Education for Associate Customer Care Representative
Degree Level % of user with this level of education
No Degree 0.9%
High School 39.5%
Associate's Degree 16.5%
Bachelor's Degree 40.4%
Master's Degree or MBA 2.6%
JD, MD, PhD or Equivalent 0.1%
View as Graph

Associate Customer Care Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Associate Customer Care Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on August 01, 2026
$40,832
Average $44,743/year
$49,909
$3,403
Average $3,729/month
$4,159
$785
Average $860/week
$960
$20
Average $22/hour
$24
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $49,909 $4,159 $960 $24
Average $44,743 $3,729 $860 $22
25th Percentile $40,832 $3,403 $785 $20

Most common benefits for Associate Customer Care Representative

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Associate Customer Care Representative

Here are companies hiring for Associate Customer Care Representative and their salaries, click below for more details.

Find Your Next Associate Customer Care Representative Job

Ready to take the next step in your career? Browse thousands of current Associate Customer Care Representative job openings on our job board. Use the search bar below to find your perfect match.

  • Legacy Healthcare Services, Inc. | Columbus, OH

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    Legacy Healthcare Services, Inc. | Columbus, OH

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  • Ohio State Richard M. Ross Heart Hospital | Columbus, OH

    RN

    Ohio State Richard M. Ross Heart Hospital | Columbus, OH

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    Associate Vice President Internal Communications

    Confidential | Columbus, OH

    Associate Vice President, Internal Communications. About the Company. National consulting & advisory services firm focused on the healthcare industry. Indu... more

    21 Days Ago

  • C.R. England | Columbus, OH

    Local CDL

    C.R. England | Columbus, OH

    Job Description. C.R. England is Now Urgently Hiring Local Dedicated CDL-A Truck Drivers. \n. Dedicated Local Fleet - Home Daily - Competitive Pay* - Full ... more

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  • Confidential | Columbus, OH

    Vice President Payments Engineering

    Confidential | Columbus, OH

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    Senior Vice President of Project Delivery

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FAQ about Associate Customer Care Representative

1. What industry pays the highest salary for Associate Customer Care Representative?

The Financial Services industry offers the highest average compensation for Associate Customer Care Representative roles, with salaries approximately 15% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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