Associate Customer Care Representative Salary in Maryland

How much does an Associate Customer Care Representative make in Maryland? As of September 01, 2026, the average salary for an Associate Customer Care Representative in Maryland is $46,140 per year, which breaks down to an hourly rate of $22.

However, an Associate Customer Care Representative's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $56,316
  • Majority Range (25th-75th percentile): $42,107 to $51,466
  • Entry-Level (10th percentile): $38,435

Key Factors That Influence Associate Customer Care Representative Salaries

An Associate Customer Care Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Associate Customer Care Representative Salaries?

Experience is a primary driver of an Associate Customer Care Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $39,914
  • Early Career (1-2 years): $45,030
  • Mid-Level (2-4 years): $52,731
  • Senior-Level (5-8 years): $58,917
  • Expert (over 8 years): $66,076
Job RoleYears of ExperienceAverage Salary
Customer Service Representative I less than 1 year $39,914
Associate Customer Care Representative 1-2 years $45,030
Customer Service Representative III 2-4 years $52,731
Customer Service Representative IV 5-8 years $58,917
Customer Service Team Leader over 8 years $66,076

Top Paying Cities for Associate Customer Care Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Owings: $47,508
  • Riverdale: $49,208
  • College Park: $49,151

Associate Customer Care Representative Salary by Industry: Top Paying Sectors

For Associate Customer Care Representative roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Associate Customer Care Representative positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Associate Customer Care Representative as a support function rather than a direct revenue driver.

The top paying industries for an Associate Customer Care Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services $53,061 $26.0 15%
Biotechnology $50,754 $24.0 10%
Energy & Utilities $50,754 $24.0 10%
Healthcare $49,831 $24.0 8%
Pharmaceuticals $49,831 $24.0 8%

Associate Customer Care Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Associate Customer Care Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$42,107
Average $46,140/year
$51,466
$3,509
Average $3,845/month
$4,289
$810
Average $887/week
$990
$20
Average $22/hour
$25
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $51,466 $4,289 $990 $25
Average $46,140 $3,845 $887 $22
25th Percentile $42,107 $3,509 $810 $20

Find Your Next Associate Customer Care Representative Job

Ready to take the next step in your career? Browse thousands of current Associate Customer Care Representative job openings on our job board. Use the search bar below to find your perfect match.

  • 3 Day Blinds (Corporate) | Baltimore, MD

    3 Day Blinds (Corporate) | Baltimore, MD

    Job Description. Job Description. 3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We ... more

    7 Days Ago

  • U-Haul | Baltimore, MD

    U-Haul | Baltimore, MD

    U-Haul - - Responsibilities: Operate a flatbed truck (training provided). Operate an 8000-lb propane forklift or a truck-mounted forklift (training provide... more

    7 Days Ago

  • U-Haul | Owings Mills, MD

    U-Haul | Owings Mills, MD

    U-Haul - - Responsibilities: Operate a flatbed truck. Operate a forklift. Load and unload storage containers. Transport containers to destinations - local ... more

    9 Days Ago

  • Partners Bank | SPRINGVALE, ME

    Partners Bank | SPRINGVALE, ME

    Customer Care Representative / Part-Time. Department: Customer Care (Call Center). Reports to: Customer Care Manager. Status: Part-Time / Non- Exempt / On-... more

    21 Days Ago

  • Peoples National Bank | MT. VERNON, IL

    Peoples National Bank | MT. VERNON, IL

    Customer Care Agent - Call Center. Job Description. We are seeking a dependable, customer-focused Customer Care Agent to provide prompt, professional suppo... more

    7 Days Ago

  • MCI Careers | GARDEN, GA

    MCI Careers | GARDEN, GA

    MCI Careers seeks Inbound Customer Care Agents to support leading brands in a fast-paced, performance-driven CX environment. You will handle inbound calls,... more

    8 Days Ago

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Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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