Customer Care Representative
Smiths Plumbing Services – Arlington, TN
Know your market value with insights across roles — from individual contributors to executive pay and overall company compensation trends.
Access a suite of powerful calculators to make data-driven career decisions.
Automate pay cycles, manage job architectures, and ensure pay equity with AI-powered compensation platforms.
Access validated salary benchmarks, labor market trends, and minimum wage data to stay competitive.
Participate in and purchase industry-specific salary surveys to obtain the most accurate, peer-reported pay data.
How much does an Associate Customer Care Representative make in Tennessee? As of September 01, 2026, the average salary for an Associate Customer Care Representative in Tennessee is $41,817 per year, which breaks down to an hourly rate of $20.
However, an Associate Customer Care Representative's salary can vary significantly. Here's a look at the typical salary range:
Associate Customer Care Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
|---|---|---|---|---|
| 75th Percentile | $46,645 | $3,887 | $897 | $22 |
| Average | $41,817 | $3,485 | $804 | $20 |
| 25th Percentile | $38,162 | $3,180 | $734 | $18 |
Customer Care Representative
Smiths Plumbing Services – Arlington, TN
Outbound Customer Care Representative
All-Star Heating and Air Conditioning – Knoxville, TN
Customer Care Representative
DCC Propane, LLC – Huntingdon, TN
Outbound Customer Care Representative
Air Conditioning Contractors of America (ACCA) – Knoxville, TN
An Associate Customer Care Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of an Associate Customer Care Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Customer Service Representative I | less than 1 year | $36,174 |
| Associate Customer Care Representative | 1-2 years | $40,811 |
| Customer Service Representative III | 2-4 years | $47,791 |
| Customer Service Representative IV | 5-8 years | $53,398 |
| Customer Service Team Leader | over 8 years | $59,885 |
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Associate Customer Care Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Associate Customer Care Representative roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Associate Customer Care Representative positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Associate Customer Care Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $48,090 | $23.0 | 15% |
| Biotechnology | $45,999 | $22.0 | 10% |
| Energy & Utilities | $45,999 | $22.0 | 10% |
| Healthcare | $45,162 | $22.0 | 8% |
| Pharmaceuticals | $45,162 | $22.0 | 8% |
Understanding how an Associate Customer Care Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $46,645 | $3,887 | $897 | $22 |
| Average | $41,817 | $3,485 | $804 | $20 |
| 25th Percentile | $38,162 | $3,180 | $734 | $18 |
Ready to take the next step in your career? Browse thousands of current Associate Customer Care Representative job openings on our job board. Use the search bar below to find your perfect match.
Spade Recruiting | Franklin, TN
Spade Recruiting | Franklin, TN
Build a Career That Works for YouWe're seeking driven, motivated individuals to join our fully remote team. From the comfort of your homeor anywhere you ch... more
4 Days Ago
StableDry Services | Pleasant View, TN
StableDry Services | Pleasant View, TN
Job Description. Job Description. . Customer Care Representative. StableDry Services owns several brands that provide commercial and residential foundatio... more
4 Days Ago
Sutherland | Knoxville, TN
Sutherland | Knoxville, TN
Job DescriptionWork Schedule :Training Requirement :Candidates must be available for full-time training (40 hours / week) for two consecutive weeks.Trainin... more
1 Day Ago
State Collection Service Inc | New Hope, TN
State Collection Service Inc | New Hope, TN
Job Description. Job Description. Description. The. GREAT STATE TEAM. is seeking. Remote. Health Care Customer Service Representatives. to join our fast-gr... more
3 Days Ago
U-Haul | Alcoa, TN
U-Haul | Alcoa, TN
U-Haul - - Responsibilities: Operate a flatbed truck. Operate forklift (8000-lb). Load/unload storage containers for delivery. Transport containers to/from... more
1 Day Ago
U-Haul | Memphis, TN
U-Haul | Memphis, TN
U-Box Customer Care Representative (CCR. Local Delivery Driver). Have you ever wished the open road could be your office. If so, then consider becoming U-H... more
1 Day Ago
Analyze the market and your qualifications to negotiate your salary with confidence.
Search thousands of open positions to find your next opportunity.
Individualize employee pay based on unique job requirements and personal qualifications.
Get the latest market price for benchmark jobs and jobs in your industry.
Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Salary.com's CompAnalyst platform offers: