What are the main factors that influence a Contact Centre Agent's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for Contact Centre Agent?

The Aerospace & Defense industry offers the highest average compensation for Contact Centre Agent roles, with salaries approximately 20% above the market median.

How does experience change A Contact Centre Agent's salary?

A Contact Centre Agent's salary grows with experience: starting around $55,204 for beginners, reaching about $56,146 at mid-level, and approach $57,778 for experts.

What are the highest paying states for a Contact Centre Agent?

Contact Centre Agent salary varies significantly by state. The top 3 highest paying states for Contact Centre Agent roles are District of Columbia $70,765, California $70,496, Massachusetts $69,557. These tech hubs typically pay 10-15% above the national average.

How much do different types of Contact Centre Agent roles make?

Salaries for Contact Centre Agent level roles vary by specialization: Contact Center Agent and Resources Scheduling Manager: $111,980; Contact Center Scheduling Manager: $111,980; Centre Manager: $82,207; Contact Center Agent and Resources Scheduling Supervisor: $78,770; Contact Center Scheduling Supervisor: $78,766.

Contact Centre Agent Salary in New Mexico

How much does a Contact Centre Agent make in New Mexico? As of August 01, 2026, the average salary for a Contact Centre Agent in New Mexico is $59,197 per year, which breaks down to an hourly rate of $28.

However, a Contact Centre Agent's salary can vary significantly. Here's a look at the typical salary range:

Top Earners (90th percentile): $74,210
Majority Range (25th-75th percentile): $52,943 to $67,055
Entry-Level (10th percentile): $47,250

10% $47,250

50% (Median) $59,197

90% $74,210

Contact Centre Agent Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$67,055	$5,588	$1,290	$32
Average	$59,197	$4,933	$1,138	$28
25th Percentile	$52,943	$4,412	$1,018	$25

Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

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Key Factors That Influence Contact Centre Agent Salaries

A Contact Centre Agent's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Contact Centre Agent Salaries?

Experience is a primary driver of a Contact Centre Agent's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $55,204
Early Career (1-2 years): $55,487
Mid-Level (2-4 years): $56,146
Senior-Level (5-8 years): $56,900
Expert (over 8 years): $57,778

Job Role	Years of Experience	Average Salary
Entry Level Contact Centre Agent	less than 1 year	$55,204
Early Career Level Contact Centre Agent	1-2 years	$55,487
Mid-Level Level Contact Centre Agent	2-4 years	$56,146
Senior-Level Level Contact Centre Agent	5-8 years	$56,900
Expert Level Contact Centre Agent	over 8 years	$57,778

How Do Contact Centre Agent Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Contact Centre Agents. For example, consider the average annual salaries in these key locations:

District of Columbia: $70,765.
California: $70,496.
Massachusetts: $69,557.

District of Columbia $70,765 California $70,496 Massachusetts $69,557 Washington $69,301 New Jersey $69,276 Alaska $69,186 Connecticut $68,304 New York $67,946

Hawaii $66,802 Rhode Island $66,265 Maryland $65,901 Minnesota $65,403 Colorado $65,211 Illinois $65,147 Oregon $64,904 Delaware $64,725

New Hampshire $64,613 Virginia $64,361 Pennsylvania $63,626 Nevada $63,255 North Dakota $63,134 Michigan $62,942 Wisconsin $62,872 Vermont $62,731

Texas $62,341 Maine $62,316 Arizona $62,277 Ohio $62,232 Georgia $61,644 Indiana $61,350 Wyoming $61,293 Utah $61,203

Iowa $61,165 Kansas $60,858 Louisiana $60,769 North Carolina $60,737 Missouri $60,724 Florida $60,475 Montana $60,341 Nebraska $60,213

Kentucky $60,143 South Carolina $59,887 Tennessee $59,727 Idaho $59,663 New Mexico $59,197 Oklahoma $59,094 Alabama $58,717 South Dakota $58,084

Arkansas $57,739 West Virginia $57,554 Mississippi $56,998

Top Paying Cities for Contact Centre Agent

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Algodones: $59,827
Belen: $59,494
Bernalillo: $59,933

Algodones, NM $59,827

Belen, NM $59,494

Bernalillo, NM $59,933

Bluewater, NM $58,674

Bosque, NM $59,057

Casa Blanca, NM $59,190

Cedar Crest, NM $59,983

Cedarvale, NM $57,631

Cerrillos, NM $59,870

Claunch, NM $57,417

Coyote, NM $58,988

Cuba, NM $58,894

Cubero, NM $59,321

Edgewood, NM $59,715

Estancia, NM $59,003

Gallina, NM $58,680

Counselor, NM $58,716

Grants, NM $58,607

Milan, NM $58,842

Isleta, NM $60,036

Jarales, NM $59,436

Jemez Pueblo, NM $59,539

Jemez Springs, NM $59,356

Laguna, NM $59,611

La Jara, NM $58,828

La Joya, NM $58,692

Lindrith, NM $58,621

Los Lunas, NM $59,809

Mcintosh, NM $59,328

Pueblo Of Acoma, NM $58,933

Moriarty, NM $59,128

Mountainair, NM $58,490

Nageezi, NM $58,638

New Laguna, NM $59,292

Paguate, NM $59,333

Pena Blanca, NM $59,996

Peralta, NM $59,903

Placitas, NM $59,934

Ponderosa, NM $59,464

Prewitt, NM $58,657

Regina, NM $58,697

Sandia Park, NM $59,832

Corrales, NM $60,058

San Fidel, NM $58,973

San Rafael, NM $58,722

Santo Domingo Pueblo, NM $59,833

San Ysidro, NM $59,752

Stanley, NM $59,120

Tijeras, NM $59,840

Tome, NM $59,729

Torreon, NM $59,530

Veguita, NM $59,052

Willard, NM $58,385

Youngsville, NM $59,005

Bosque Farms, NM $60,013

Clines Corners, NM $58,763

Cochiti Pueblo, NM $59,878

Cochiti Lake, NM $59,956

Albuquerque, NM $60,091

Kirtland Afb, NM $60,091

Rio Rancho, NM $59,993

Gallup, NM $58,742

Brimhall, NM $58,575

Church Rock, NM $58,603

Continental Divide, NM $58,561

Crownpoint, NM $58,610

Fence Lake, NM $58,348

Fort Wingate, NM $58,582

Gamerco, NM $58,681

Mentmore, NM $58,590

Mexican Springs, NM $58,583

Ramah, NM $58,476

Rehoboth, NM $58,622

Thoreau, NM $58,625

Tohatchi, NM $58,572

Vanderwagen, NM $58,583

Zuni, NM $58,569

Navajo, NM $58,649

Jamestown, NM $58,503

Pinehill, NM $58,430

Sheep Springs, NM $58,635

Smith Lake, NM $58,853

Yatahey, NM $58,614

Farmington, NM $58,896

Aztec, NM $59,004

Blanco, NM $58,729

Bloomfield, NM $58,659

Flora Vista, NM $58,956

Fruitland, NM $58,587

Kirtland, NM $58,957

La Plata, NM $58,978

Navajo Dam, NM $58,952

Shiprock, NM $58,870

Waterflow, NM $58,840

Newcomb, NM $58,599

Sanostee, NM $58,636

Santa Fe, NM $60,398

Abiquiu, NM $58,746

Alcalde, NM $59,769

Amalia, NM $58,657

Arroyo Hondo, NM $58,574

Arroyo Seco, NM $58,642

Canjilon, NM $58,564

Canones, NM $59,098

Carson, NM $58,798

Cebolla, NM $58,599

Cerro, NM $58,616

Chama, NM $58,856

Chamisal, NM $59,611

Chimayo, NM $60,029

Cordova, NM $59,928

Costilla, NM $58,903

Taos Ski Valley, NM $58,456

Dixon, NM $59,554

Dulce, NM $58,855

El Prado, NM $58,694

El Rito, NM $58,963

Embudo, NM $59,248

Espanola, NM $59,957

Glorieta, NM $60,166

Hernandez, NM $59,399

Ilfeld, NM $59,610

La Madera, NM $58,859

Lamy, NM $59,936

Llano, NM $59,490

Los Alamos, NM $60,078

White Rock, NM $60,191

Medanales, NM $59,465

Ojo Caliente, NM $59,115

Los Ojos, NM $58,711

Pecos, NM $59,978

Penasco, NM $59,269

Petaca, NM $58,510

Questa, NM $58,678

Ranchos De Taos, NM $58,988

Red River, NM $58,511

Ribera, NM $58,887

Rowe, NM $59,666

San Cristobal, NM $58,509

San Jose, NM $59,519

Ohkay Owingeh, NM $59,810

Santa Cruz, NM $60,009

Serafina, NM $58,738

Taos, NM $58,660

Tererro, NM $60,170

Tesuque, NM $60,398

Tierra Amarilla, NM $58,660

Trampas, NM $59,220

Tres Piedras, NM $58,494

Truchas, NM $59,760

Vadito, NM $59,191

Valdez, NM $58,553

Vallecitos, NM $58,507

Velarde, NM $59,464

Villanueva, NM $58,773

Spaceport City, NM $57,575

Las Vegas, NM $58,275

Angel Fire, NM $58,447

Anton Chico, NM $58,174

Buena Vista, NM $58,708

Chacon, NM $58,750

Cimarron, NM $58,355

Cleveland, NM $59,167

Eagle Nest, NM $58,400

Guadalupita, NM $58,660

Holman, NM $59,016

La Loma, NM $58,076

Maxwell, NM $58,375

Miami, NM $58,249

Mills, NM $58,042

Montezuma, NM $59,467

Mora, NM $59,250

Mosquero, NM $57,992

Ocate, NM $58,313

Ojo Feliz, NM $58,466

Rainsville, NM $58,722

Raton, NM $58,522

Rociada, NM $59,497

Roy, NM $58,055

Sapello, NM $58,981

Solano, NM $57,984

Springer, NM $58,224

Ute Park, NM $58,383

Valmora, NM $58,226

Wagon Mound, NM $58,159

Watrous, NM $58,246

Socorro, NM $58,111

Aragon, NM $58,286

Datil, NM $58,046

Lemitar, NM $58,381

Luna, NM $58,390

Magdalena, NM $58,051

Pie Town, NM $58,244

Polvadera, NM $58,522

Quemado, NM $58,365

Reserve, NM $58,260

San Acacia, NM $58,618

San Antonio, NM $57,789

Truth Or Consequences, NM $57,777

Arrey, NM $57,767

Caballo, NM $57,807

Derry, NM $57,513

Elephant Butte, NM $57,927

Garfield, NM $57,346

Hatch, NM $56,427

Monticello, NM $57,774

Rincon, NM $56,103

Salem, NM $57,167

Williamsburg, NM $57,850

Winston, NM $57,816

Las Cruces, NM $55,368

White Sands Missile Range, NM $55,550

Santa Teresa, NM $55,954

Playas, NM $58,044

Animas, NM $58,187

Anthony, NM $55,940

Arenas Valley, NM $58,084

Bayard, NM $58,030

Berino, NM $55,686

Buckhorn, NM $58,090

Santa Clara, NM $58,132

Chamberino, NM $55,745

Cliff, NM $58,023

Columbus, NM $57,867

Deming, NM $57,881

Dona Ana, NM $55,370

Fairacres, NM $55,536

Faywood, NM $57,854

Fort Bayard, NM $58,076

Gila, NM $57,937

Glenwood, NM $57,983

Hachita, NM $57,867

Hanover, NM $57,879

Hillsboro, NM $57,761

Hurley, NM $57,991

La Mesa, NM $56,427

Lordsburg, NM $58,001

Mesilla, NM $55,369

Mesilla Park, NM $55,375

Mesquite, NM $55,423

Mimbres, NM $57,925

Mule Creek, NM $58,082

Organ, NM $55,404

Pinos Altos, NM $58,022

Radium Springs, NM $55,392

Redrock, NM $57,874

Rodeo, NM $58,260

San Miguel, NM $55,401

Silver City, NM $58,023

Sunland Park, NM $55,656

Tyrone, NM $58,194

Vado, NM $55,445

Chaparral, NM $56,144

Clovis, NM $57,911

Cannon Afb, NM $57,783

Broadview, NM $57,743

Causey, NM $57,643

Crossroads, NM $57,507

Dora, NM $57,780

Elida, NM $57,541

Floyd, NM $57,681

Fort Sumner, NM $57,634

Grady, NM $57,798

House, NM $57,752

Kenna, NM $57,541

Lingo, NM $57,640

Melrose, NM $57,761

Milnesand, NM $57,518

Pep, NM $57,597

Portales, NM $57,808

Rogers, NM $57,613

Saint Vrain, NM $57,798

Taiban, NM $57,614

Texico, NM $57,821

Yeso, NM $57,405

Roswell, NM $57,472

Artesia, NM $57,585

Caprock, NM $57,468

Carlsbad, NM $57,623

Dexter, NM $57,512

Eunice, NM $57,674

Hagerman, NM $57,541

Hobbs, NM $57,759

Hope, NM $57,330

Jal, NM $57,606

Lake Arthur, NM $57,446

Lakewood, NM $57,532

Loco Hills, NM $57,638

Loving, NM $57,608

Lovington, NM $57,703

Mcdonald, NM $57,546

Malaga, NM $57,552

Maljamar, NM $57,496

Monument, NM $57,631

Tatum, NM $57,583

Whites City, NM $57,679

Carrizozo, NM $57,199

Alamogordo, NM $57,017

Alto, NM $57,208

Bent, NM $57,028

Capitan, NM $57,075

Cloudcroft, NM $57,022

Corona, NM $57,448

Encino, NM $57,909

Fort Stanton, NM $57,099

Glencoe, NM $57,058

High Rolls Mountain Park, NM $57,011

Holloman Air Force Base, NM $57,011

Hondo, NM $57,110

La Luz, NM $57,011

Lincoln, NM $56,944

Mayhill, NM $57,140

Mescalero, NM $57,036

Nogal, NM $57,281

Orogrande, NM $57,040

Picacho, NM $57,098

Pinon, NM $57,313

Ruidoso, NM $57,316

Ruidoso Downs, NM $57,238

Sacramento, NM $57,062

San Patricio, NM $57,130

Sunspot, NM $57,011

Timberon, NM $57,134

Tinnie, NM $57,065

Tularosa, NM $57,048

Vaughn, NM $57,676

Weed, NM $57,133

Tucumcari, NM $57,962

Amistad, NM $57,888

Bard, NM $57,795

Capulin, NM $58,449

Clayton, NM $58,000

Conchas Dam, NM $58,053

Cuervo, NM $57,773

Des Moines, NM $58,219

Folsom, NM $58,309

Garita, NM $57,941

Gladstone, NM $58,058

Grenville, NM $58,047

Logan, NM $57,961

Mcalister, NM $57,781

Nara Visa, NM $57,823

Newkirk, NM $57,887

Quay, NM $57,920

San Jon, NM $57,858

Santa Rosa, NM $57,920

Sedan, NM $57,941

Trementina, NM $57,938

Contact Centre Agent Salary by Industry: Top Paying Sectors

For Contact Centre Agent roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Business Services sectors offer the strongest compensation, at 20% above the average. In contrast, Contact Centre Agent positions in Biotechnology or Transportation typically offer lower base pay, as these industries often view Contact Centre Agent as a support function rather than a direct revenue driver.

The top paying industry for a Contact Centre Agent

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Aerospace & Defense	$71,036	$34.0	20%

Contact Centre Agent Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Contact Centre Agent's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$52,943

Average $59,197/year

$67,055

$4,412

Average $4,933/month

$5,588

$1,018

Average $1,138/week

$1,290

$25

Average $28/hour

$32

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$67,055	$5,588	$1,290	$32
Average	$59,197	$4,933	$1,138	$28
25th Percentile	$52,943	$4,412	$1,018	$25

Find Your Next Contact Centre Agent Job

Ready to take the next step in your career? Browse thousands of current Contact Centre Agent job openings on our job board. Use the search bar below to find your perfect match.

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Contact Centre Agent Salary in New Mexico

Check out Contact Centre Agent Job Openings in New Mexico

Key Factors That Influence Contact Centre Agent Salaries

How Experience Level Affects Contact Centre Agent Salaries?

How Do Contact Centre Agent Salaries Vary from State to State?

Top Paying Cities for Contact Centre Agent

Contact Centre Agent Salary by Industry: Top Paying Sectors

The top paying industry for a Contact Centre Agent

Contact Centre Agent Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Find Your Next Contact Centre Agent Job

For Employees

For Employers

Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?

Contact Centre Agent Salary in New Mexico

Check out Contact Centre Agent Job Openings in New Mexico

Key Factors That Influence Contact Centre Agent Salaries

How Experience Level Affects Contact Centre Agent Salaries?

How Do Contact Centre Agent Salaries Vary from State to State?

Top Paying Cities for Contact Centre Agent

Contact Centre Agent Salary by Industry: Top Paying Sectors

The top paying industry for a Contact Centre Agent

Contact Centre Agent Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Salaries of jobs related to Contact Centre Agent

Find Your Next Contact Centre Agent Job

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