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Customer Journey Manager Salary in Kentucky

How much does a Customer Journey Manager make in Kentucky? As of September 01, 2026, the average salary for a Customer Journey Manager in Kentucky is $71,410 per year, which breaks down to an hourly rate of $34.

However, a Customer Journey Manager's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $88,062
  • Majority Range (25th-75th percentile): $65,151 to $80,126
  • Entry-Level (10th percentile): $59,454
Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Customer Journey Manager Job Openings in Kentucky

Key Factors That Influence Customer Journey Manager Salaries

A Customer Journey Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Journey Manager Salaries?

Experience is a primary driver of a Customer Journey Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $69,594
  • Early Career (1-2 years): $85,444
  • Mid-Level (2-4 years): $100,037
  • Senior-Level (5-8 years): $118,280
  • Expert (over 8 years): $137,346
Job RoleYears of ExperienceAverage Salary
Customer Journey Manager less than 1 year $69,594
Field Service Engineer II 1-2 years $85,444
Field Service Engineer III 2-4 years $100,037
Field Service Engineer IV 5-8 years $118,280
Field Service Engineer V over 8 years $137,346

How Do Customer Journey Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Journey Managers. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $84,022.
  • California: $83,703.
  • Massachusetts: $82,588.

Top Paying Cities for Customer Journey Manager

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Graham: $68,948
  • Greenville: $68,710
  • Hartford: $69,069

Customer Journey Manager Salary by Industry: Top Paying Sectors

For Customer Journey Manager roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Aerospace & Defense sectors offer the strongest compensation, at 35% above the average. In contrast, Customer Journey Manager positions in Edu., Gov't. & Nonprofit or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Journey Manager as a support function rather than a direct revenue driver.

The top paying industries for a Customer Journey Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Pharmaceuticals $96,403 $46.0 35%
Aerospace & Defense $92,833 $45.0 30%
Energy & Utilities $89,262 $43.0 25%
Financial Services $85,692 $41.0 20%
Internet $82,121 $39.0 15%

Customer Journey Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Journey Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$65,151
Average $71,410/year
$80,126
$5,429
Average $5,951/month
$6,677
$1,253
Average $1,373/week
$1,541
$31
Average $34/hour
$39
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $80,126 $6,677 $1,541 $39
Average $71,410 $5,951 $1,373 $34
25th Percentile $65,151 $5,429 $1,253 $31

Find Your Next Customer Journey Manager Job

Ready to take the next step in your career? Browse thousands of current Customer Journey Manager job openings on our job board. Use the search bar below to find your perfect match.

  • Ajilon | Covington, KY

    Customer Service Account Manager

    Ajilon | Covington, KY

    Ajilon - JobID:6ABDA3E5-7E1D-443F-B6FB-0F037F21B3A8 Medical Office Assistant As a Customer Service Representative at Ajilon, you'll:Answer heavy incoming c... more

    8 Days Ago

  • DHL | Hebron, KY

    Customer Program Manager

    DHL | Hebron, KY

    Job Title: Customer Program ManagerJob Location: Hebron, KentuckyRole PurposeThe Customer Program Manager (CPM) is responsible for driving end-to-end servi... more

    8 Days Ago

  • Defense Holdings Inc | Louisville, KY

    Customer Engagement Manager

    Defense Holdings Inc | Louisville, KY

    Defense Holdings, Inc. (DHi)Employment Type:Full-TimeDepartment:Client ServicesReports To:Director of OperationsCompany OverviewDefense Holdings, Inc. (DHi... more

    8 Days Ago

  • Brian Arends - State Farm Agent | Prospect, KY

    Customer Service Manager

    Brian Arends - State Farm Agent | Prospect, KY

    Job Description. Job Description. Benefits. Simple IRA with employer match. License reimbursement. Bonus based on performance. Competitive salary. Flexible... more

    8 Days Ago

  • FURNITURE CONNECTION, INC. | Hopkinsville, KY

    Customer Support Manager

    FURNITURE CONNECTION, INC. | Hopkinsville, KY

    Job Description. Job Description. Description.  . Customer Support Manager – Furniture Retail. Starting Pay: $19.00 per hour. Are  you organized, dependabl... more

    8 Days Ago

  • HOOD CONTAINER CORPORATION | Louisville, KY

    Customer Service Manager

    HOOD CONTAINER CORPORATION | Louisville, KY

    Job Description. Job Description. What We’re Searching fo. r. We are looking for an experienced Customer Service Manager for our Louisville, KY, Hood Conta... more

    10 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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