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Customer Journey Manager Salary in New York

How much does a Customer Journey Manager make in New York? As of September 01, 2026, the average salary for a Customer Journey Manager in New York is $80,675 per year, which breaks down to an hourly rate of $39.

However, a Customer Journey Manager's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $99,488
  • Majority Range (25th-75th percentile): $73,605 to $90,523
  • Entry-Level (10th percentile): $67,168
Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Customer Journey Manager Job Openings in New York

Key Factors That Influence Customer Journey Manager Salaries

A Customer Journey Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Journey Manager Salaries?

Experience is a primary driver of a Customer Journey Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $78,624
  • Early Career (1-2 years): $96,531
  • Mid-Level (2-4 years): $113,017
  • Senior-Level (5-8 years): $133,628
  • Expert (over 8 years): $155,167
Job RoleYears of ExperienceAverage Salary
Customer Journey Manager less than 1 year $78,624
Field Service Engineer II 1-2 years $96,531
Field Service Engineer III 2-4 years $113,017
Field Service Engineer IV 5-8 years $133,628
Field Service Engineer V over 8 years $155,167

How Do Customer Journey Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Journey Managers. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $84,022.
  • California: $83,703.
  • Massachusetts: $82,588.

Top Paying Cities for Customer Journey Manager

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Holtsville: $83,264
  • Brentwood: $83,124
  • Brightwaters: $82,384

Customer Journey Manager Salary by Industry: Top Paying Sectors

For Customer Journey Manager roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Aerospace & Defense sectors offer the strongest compensation, at 35% above the average. In contrast, Customer Journey Manager positions in Edu., Gov't. & Nonprofit or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Journey Manager as a support function rather than a direct revenue driver.

The top paying industries for a Customer Journey Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Pharmaceuticals $108,912 $52.0 35%
Aerospace & Defense $104,878 $50.0 30%
Energy & Utilities $100,844 $48.0 25%
Financial Services $96,811 $47.0 20%
Internet $92,777 $45.0 15%

Customer Journey Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Journey Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$73,605
Average $80,675/year
$90,523
$6,134
Average $6,723/month
$7,544
$1,415
Average $1,551/week
$1,741
$35
Average $39/hour
$44
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $90,523 $7,544 $1,741 $44
Average $80,675 $6,723 $1,551 $39
25th Percentile $73,605 $6,134 $1,415 $35

Find Your Next Customer Journey Manager Job

Ready to take the next step in your career? Browse thousands of current Customer Journey Manager job openings on our job board. Use the search bar below to find your perfect match.

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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