What are the main factors that influence a Customer Journey Manager's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for Customer Journey Manager?

The Pharmaceuticals industry offers the highest average compensation for Customer Journey Manager roles, with salaries approximately 35% above the market median.

How does experience change A Customer Journey Manager's salary?

A Customer Journey Manager's salary grows with experience: starting around $80,192 for beginners, reaching about $115,271 at mid-level, and approach $158,261 for experts.

What are the highest paying states for a Customer Journey Manager?

Customer Journey Manager salary varies significantly by state. The top 3 highest paying states for Customer Journey Manager roles are District of Columbia $84,022, California $83,703, Massachusetts $82,588. These tech hubs typically pay 10-15% above the national average.

How much do different types of Customer Journey Manager roles make?

Salaries for Customer Journey Manager level roles vary by specialization: Customer Success Senior Manager: $158,958; Customer Experience Senior Manager: $156,408; Customer Insights Manager: $124,071; Customer Experience Manager: $114,626; Customer Success Manager: $114,070.

Customer Journey Manager Salary in Washington

How much does a Customer Journey Manager make in Washington? As of September 01, 2026, the average salary for a Customer Journey Manager in Washington is $82,284 per year, which breaks down to an hourly rate of $40.

However, a Customer Journey Manager's salary can vary significantly. Here's a look at the typical salary range:

Top Earners (90th percentile): $101,472
Majority Range (25th-75th percentile): $75,073 to $92,328
Entry-Level (10th percentile): $68,508

10% $68,508

50% (Median) $82,284

90% $101,472

Customer Journey Manager Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$92,328	$7,694	$1,776	$44
Average	$82,284	$6,857	$1,582	$40
25th Percentile	$75,073	$6,256	$1,444	$36

Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

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Check out Customer Journey Manager Job Openings in Washington

Customer Success Manager

Formations Corp – Kirkland, WA

Scaled Customer Success Manager

Pacvue – Seattle, WA

Senior Customer Success Manager

Zenoti – Bellevue, WA

Customer Experience Program Manager

Microsoft – Redmond, WA

Key Factors That Influence Customer Journey Manager Salaries

A Customer Journey Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Journey Manager Salaries?

Experience is a primary driver of a Customer Journey Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $80,192
Early Career (1-2 years): $98,456
Mid-Level (2-4 years): $115,271
Senior-Level (5-8 years): $136,293
Expert (over 8 years): $158,261

Job Role	Years of Experience	Average Salary
Customer Journey Manager	less than 1 year	$80,192
Field Service Engineer II	1-2 years	$98,456
Field Service Engineer III	2-4 years	$115,271
Field Service Engineer IV	5-8 years	$136,293
Field Service Engineer V	over 8 years	$158,261

How Do Customer Journey Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Journey Managers. For example, consider the average annual salaries in these key locations:

District of Columbia: $84,022.
California: $83,703.
Massachusetts: $82,588.

District of Columbia $84,022 California $83,703 Massachusetts $82,588 Washington $82,284 New Jersey $82,254 Alaska $82,148 Connecticut $81,100 New York $80,675

Hawaii $79,317 Rhode Island $78,680 Maryland $78,247 Minnesota $77,655 Colorado $77,428 Illinois $77,352 Oregon $77,063 Delaware $76,851

New Hampshire $76,717 Virginia $76,418 Pennsylvania $75,546 Nevada $75,105 North Dakota $74,961 Michigan $74,734 Wisconsin $74,650 Vermont $74,483

Texas $74,020 Maine $73,990 Arizona $73,944 Ohio $73,891 Georgia $73,193 Indiana $72,844 Wyoming $72,776 Utah $72,669

Iowa $72,624 Kansas $72,260 Louisiana $72,153 North Carolina $72,115 Missouri $72,100 Florida $71,804 Montana $71,645 Nebraska $71,493

Kentucky $71,410 South Carolina $71,106 Tennessee $70,916 Idaho $70,841 New Mexico $70,287 Oklahoma $70,165 Alabama $69,717 South Dakota $68,966

Arkansas $68,556 West Virginia $68,336 Mississippi $67,676

Top Paying Cities for Customer Journey Manager

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Auburn: $82,183
Federal Way: $82,148
Bellevue: $83,836

Auburn, WA $82,183

Federal Way, WA $82,148

Bellevue, WA $83,836

Black Diamond, WA $81,744

Bothell, WA $83,439

Burton, WA $82,299

Carnation, WA $82,206

Duvall, WA $82,477

Edmonds, WA $83,177

Enumclaw, WA $80,549

Fall City, WA $82,573

Hobart, WA $82,256

Issaquah, WA $82,860

Kenmore, WA $83,612

Kent, WA $82,255

Kirkland, WA $83,783

Lynnwood, WA $83,007

Maple Valley, WA $82,184

Medina, WA $83,860

Mercer Island, WA $83,831

Mountlake Terrace, WA $83,231

North Bend, WA $81,384

Pacific, WA $82,136

Preston, WA $82,702

Ravensdale, WA $81,526

Redmond, WA $83,662

Redondo, WA $82,240

Renton, WA $83,143

Rollingbay, WA $82,844

Seahurst, WA $83,296

Snoqualmie, WA $82,002

Snoqualmie Pass, WA $79,580

Vashon, WA $82,358

Woodinville, WA $83,156

Sammamish, WA $83,376

Mill Creek, WA $82,642

Seattle, WA $83,885

Bainbridge Island, WA $82,963

Everett, WA $82,724

Acme, WA $78,433

Anacortes, WA $79,172

Blakely Island, WA $78,630

Arlington, WA $81,564

Baring, WA $80,928

Bellingham, WA $78,331

Blaine, WA $78,167

Bow, WA $78,515

Burlington, WA $78,952

Clearlake, WA $79,397

Clinton, WA $82,485

Concrete, WA $78,551

Conway, WA $80,613

Coupeville, WA $81,012

Custer, WA $78,258

Darrington, WA $78,586

Deer Harbor, WA $78,676

Deming, WA $78,408

Eastsound, WA $78,370

Everson, WA $78,274

Ferndale, WA $78,295

Freeland, WA $82,040

Friday Harbor, WA $78,822

Gold Bar, WA $81,100

Granite Falls, WA $81,454

Greenbank, WA $81,783

Hamilton, WA $79,225

Index, WA $79,885

La Conner, WA $79,571

Lake Stevens, WA $82,712

North Lakewood, WA $82,177

Langley, WA $82,295

Lopez Island, WA $78,993

Lummi Island, WA $78,339

Lyman, WA $79,196

Lynden, WA $78,262

Maple Falls, WA $78,234

Marblemount, WA $78,397

Marysville, WA $82,727

Monroe, WA $82,045

Mount Vernon, WA $79,715

Mukilteo, WA $82,688

Nooksack, WA $78,263

Oak Harbor, WA $80,114

Olga, WA $78,473

Orcas, WA $78,614

Point Roberts, WA $78,003

Camano Island, WA $81,402

Rockport, WA $77,346

Sedro Woolley, WA $78,994

Shaw Island, WA $78,749

Silvana, WA $82,040

Skykomish, WA $79,501

Snohomish, WA $82,432

Stanwood, WA $81,734

Startup, WA $81,555

Sultan, WA $81,617

Sumas, WA $78,236

Waldron, WA $78,369

Anderson Island, WA $81,521

Ashford, WA $79,992

Beaver, WA $77,802

Bremerton, WA $82,353

Silverdale, WA $82,215

Brinnon, WA $81,336

Buckley, WA $81,620

Burley, WA $82,073

Carbonado, WA $80,912

Carlsborg, WA $79,471

Chimacum, WA $81,314

Clallam Bay, WA $77,814

Dupont, WA $81,369

Eatonville, WA $80,699

Gig Harbor, WA $81,802

Elbe, WA $80,235

Forks, WA $77,941

Fox Island, WA $82,020

Glenoma, WA $79,084

Graham, WA $81,596

Port Hadlock, WA $81,290

Hansville, WA $82,044

Indianola, WA $83,151

Joyce, WA $78,111

Kapowsin, WA $81,305

Keyport, WA $82,488

Kingston, WA $82,652

La Grande, WA $80,587

Lakebay, WA $81,603

La Push, WA $78,089

Longbranch, WA $81,260

Sumner, WA $81,975

Manchester, WA $83,017

Milton, WA $82,101

Mineral, WA $79,420

Morton, WA $79,177

Neah Bay, WA $77,903

Nordland, WA $81,476

Olalla, WA $82,169

Orting, WA $81,492

Packwood, WA $77,661

Port Angeles, WA $79,469

Port Gamble, WA $82,316

Port Ludlow, WA $81,853

Port Orchard, WA $82,403

Port Townsend, WA $80,970

Poulsbo, WA $82,517

Puyallup, WA $82,098

Quilcene, WA $81,512

Randle, WA $78,310

Retsil, WA $82,366

Seabeck, WA $82,017

Sekiu, WA $77,815

Sequim, WA $80,074

South Colby, WA $82,652

South Prairie, WA $81,635

Southworth, WA $82,992

Spanaway, WA $81,785

Steilacoom, WA $81,781

Bonney Lake, WA $81,868

Suquamish, WA $82,890

Tracyton, WA $82,387

Vaughn, WA $81,596

Wauna, WA $81,950

Wilkeson, WA $81,355

Longmire, WA $79,135

Paradise Inn, WA $79,072

Tacoma, WA $82,079

Camp Murray, WA $81,858

Mcchord Afb, WA $82,073

Lakewood, WA $82,065

University Place, WA $82,079

Olympia, WA $80,463

Lacey, WA $80,646

Tumwater, WA $80,496

Aberdeen, WA $79,184

Adna, WA $79,467

Allyn, WA $81,506

Amanda Park, WA $78,302

Bay Center, WA $78,376

Belfair, WA $81,670

Bucoda, WA $80,468

Centralia, WA $80,343

Chehalis, WA $79,961

Cinebar, WA $79,841

Copalis Beach, WA $78,468

Copalis Crossing, WA $78,331

Cosmopolis, WA $79,627

Curtis, WA $78,880

Doty, WA $79,690

East Olympia, WA $80,605

Elma, WA $80,393

Ethel, WA $79,239

Galvin, WA $80,296

Grapeview, WA $81,173

Grayland, WA $78,438

Hoodsport, WA $80,918

Hoquiam, WA $78,935

Humptulips, WA $78,608

Lebam, WA $78,812

Lilliwaup, WA $81,320

Littlerock, WA $80,467

Mccleary, WA $80,484

Mckenna, WA $80,835

Malone, WA $80,383

Matlock, WA $80,419

Menlo, WA $78,854

Moclips, WA $78,340

Montesano, WA $80,093

Mossyrock, WA $78,620

Napavine, WA $79,755

Neilton, WA $78,537

Oakville, WA $80,308

Ocean Shores, WA $78,573

Onalaska, WA $79,851

Pacific Beach, WA $78,345

Pe Ell, WA $79,048

Quinault, WA $78,749

Rainier, WA $80,603

Raymond, WA $78,951

Rochester, WA $80,335

Roy, WA $81,248

Ryderwood, WA $78,513

Salkum, WA $79,187

Satsop, WA $80,238

Shelton, WA $80,737

Silver Creek, WA $79,159

South Bend, WA $78,341

Taholah, WA $78,250

Tahuya, WA $81,187

Tenino, WA $80,527

Tokeland, WA $78,513

Toledo, WA $78,850

Union, WA $80,961

Vader, WA $78,793

Westport, WA $78,601

Winlock, WA $79,150

Yelm, WA $80,559

Amboy, WA $78,885

Appleton, WA $77,390

Ariel, WA $78,678

Battle Ground, WA $79,109

Bingen, WA $78,060

Brush Prairie, WA $79,209

Camas, WA $79,202

Carrolls, WA $78,549

Carson, WA $78,660

Castle Rock, WA $78,615

Cathlamet, WA $78,346

Centerville, WA $77,120

Chinook, WA $77,745

Cougar, WA $78,324

Dallesport, WA $77,283

Glenwood, WA $77,336

Goldendale, WA $77,094

Grays River, WA $78,258

Heisson, WA $79,064

Husum, WA $77,881

Ilwaco, WA $77,790

Kalama, WA $78,583

Kelso, WA $78,723

Klickitat, WA $77,284

La Center, WA $79,043

Long Beach, WA $77,942

Longview, WA $78,677

Lyle, WA $77,321

Nahcotta, WA $77,928

Naselle, WA $78,010

North Bonneville, WA $78,571

Ocean Park, WA $78,350

Oysterville, WA $78,104

Ridgefield, WA $79,129

Rosburg, WA $77,915

Seaview, WA $77,903

Silverlake, WA $78,645

Skamokawa, WA $78,126

Stevenson, WA $78,541

Toutle, WA $78,438

Trout Lake, WA $77,710

Underwood, WA $78,016

Vancouver, WA $79,435

Wahkiacus, WA $77,190

Washougal, WA $79,039

White Salmon, WA $77,797

Wishram, WA $77,100

Woodland, WA $78,857

Yacolt, WA $78,929

Wenatchee, WA $77,143

East Wenatchee, WA $77,041

Ardenvoir, WA $77,120

Brewster, WA $76,891

Bridgeport, WA $76,799

Carlton, WA $76,915

Cashmere, WA $77,124

Chelan, WA $76,993

Chelan Falls, WA $77,032

Conconully, WA $76,850

Dryden, WA $77,241

Entiat, WA $77,025

Ephrata, WA $76,741

George, WA $77,151

Leavenworth, WA $77,615

Loomis, WA $76,852

Malaga, WA $77,157

Malott, WA $76,877

Mansfield, WA $76,550

Manson, WA $77,012

Marlin, WA $76,395

Mazama, WA $76,931

Methow, WA $76,832

Monitor, WA $77,104

Moses Lake, WA $76,764

Okanogan, WA $76,800

Omak, WA $76,870

Orondo, WA $76,916

Oroville, WA $76,964

Palisades, WA $76,686

Pateros, WA $76,861

Peshastin, WA $77,072

Quincy, WA $77,017

Riverside, WA $76,852

Rock Island, WA $76,878

Soap Lake, WA $76,626

Stehekin, WA $76,951

Stratford, WA $76,434

Tonasket, WA $76,894

Twisp, WA $76,967

Warden, WA $77,055

Waterville, WA $76,704

Wauconda, WA $76,804

Wilson Creek, WA $76,358

Winthrop, WA $76,992

Yakima, WA $76,312

Brownstown, WA $76,312

Buena, WA $76,538

Cle Elum, WA $77,584

Cowiche, WA $76,312

Easton, WA $78,814

Ellensburg, WA $76,391

Naches, WA $77,551

Grandview, WA $78,357

Granger, WA $77,471

Harrah, WA $76,312

Kittitas, WA $76,379

Mabton, WA $77,573

Moxee, WA $76,558

Outlook, WA $77,467

Parker, WA $76,335

Ronald, WA $77,994

Roslyn, WA $77,901

Selah, WA $76,312

South Cle Elum, WA $77,937

Sunnyside, WA $78,688

Thorp, WA $76,647

Tieton, WA $76,312

Toppenish, WA $77,292

Vantage, WA $77,114

Wapato, WA $76,367

White Swan, WA $76,502

Zillah, WA $76,650

Airway Heights, WA $77,374

Chattaroy, WA $77,278

Cheney, WA $77,270

Colbert, WA $77,341

Deer Park, WA $77,261

Edwall, WA $77,171

Elk, WA $77,116

Fairchild Air Force Base, WA $77,364

Fairfield, WA $77,193

Ford, WA $77,207

Four Lakes, WA $77,365

Greenacres, WA $77,316

Lamont, WA $77,018

Latah, WA $77,073

Liberty Lake, WA $77,276

Marshall, WA $77,374

Mead, WA $77,284

Medical Lake, WA $77,327

Mica, WA $77,317

Newman Lake, WA $77,232

Nine Mile Falls, WA $77,333

Otis Orchards, WA $77,307

Reardan, WA $77,265

Rockford, WA $77,252

Spangle, WA $77,284

Sprague, WA $77,033

Tekoa, WA $76,958

Tumtum, WA $77,236

Valleyford, WA $77,343

Veradale, WA $77,360

Waverly, WA $77,166

Wellpinit, WA $77,113

Addy, WA $77,006

Albion, WA $76,907

Almira, WA $76,420

Belmont, WA $76,833

Benge, WA $76,783

Boyds, WA $76,818

Chewelah, WA $77,070

Clayton, WA $77,210

Colfax, WA $76,897

Colton, WA $76,393

Colville, WA $76,910

Coulee City, WA $76,474

Coulee Dam, WA $76,701

Creston, WA $76,707

Curlew, WA $76,855

Cusick, WA $76,591

Danville, WA $76,834

Davenport, WA $77,018

Electric City, WA $76,679

Elmer City, WA $76,880

Endicott, WA $76,940

Evans, WA $76,916

Farmington, WA $76,730

Fruitland, WA $76,990

Garfield, WA $76,796

Gifford, WA $76,930

Grand Coulee, WA $76,631

Harrington, WA $76,940

Hartline, WA $76,364

Hay, WA $76,703

Hunters, WA $76,943

Inchelium, WA $76,758

Ione, WA $76,370

Keller, WA $76,610

Kettle Falls, WA $76,869

Lacrosse, WA $76,783

Lamona, WA $76,684

Laurier, WA $76,814

Lincoln, WA $76,934

Loon Lake, WA $77,144

Malden, WA $77,149

Malo, WA $76,903

Marcus, WA $77,149

Metaline, WA $76,710

Metaline Falls, WA $76,266

Mohler, WA $76,880

Nespelem, WA $76,707

Newport, WA $76,830

Northport, WA $76,920

Oakesdale, WA $76,986

Odessa, WA $76,530

Orient, WA $76,795

Palouse, WA $76,669

Pullman, WA $76,625

Republic, WA $76,820

Rice, WA $76,895

Ritzville, WA $76,848

Rosalia, WA $77,173

Saint John, WA $77,009

Springdale, WA $77,112

Steptoe, WA $77,368

Thornton, WA $77,025

Uniontown, WA $76,320

Usk, WA $76,754

Valley, WA $77,078

Wilbur, WA $76,652

Spokane, WA $77,374

Pasco, WA $79,712

Benton City, WA $79,700

Beverly, WA $77,352

Bickleton, WA $77,144

Burbank, WA $79,994

College Place, WA $78,362

Connell, WA $78,117

Dayton, WA $76,826

Dixie, WA $77,551

Eltopia, WA $79,272

Hooper, WA $76,616

Kahlotus, WA $77,261

Kennewick, WA $80,463

Lind, WA $76,857

Mesa, WA $79,045

Othello, WA $77,739

Paterson, WA $78,781

Plymouth, WA $80,064

Pomeroy, WA $76,819

Prescott, WA $78,001

Mattawa, WA $77,931

Prosser, WA $78,922

Richland, WA $79,992

West Richland, WA $79,993

Roosevelt, WA $76,768

Royal City, WA $77,273

Starbuck, WA $77,042

Touchet, WA $79,184

Waitsburg, WA $77,324

Walla Walla, WA $78,019

Wallula, WA $79,801

Washtucna, WA $76,729

Anatone, WA $76,182

Asotin, WA $76,411

Clarkston, WA $76,589

Customer Journey Manager Salary by Industry: Top Paying Sectors

For Customer Journey Manager roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Aerospace & Defense sectors offer the strongest compensation, at 35% above the average. In contrast, Customer Journey Manager positions in Edu., Gov't. & Nonprofit or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Journey Manager as a support function rather than a direct revenue driver.

The top paying industries for a Customer Journey Manager

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Pharmaceuticals	$111,084	$53.0	35%
Aerospace & Defense	$106,970	$51.0	30%
Energy & Utilities	$102,855	$49.0	25%
Financial Services	$98,741	$47.0	20%
Internet	$94,627	$45.0	15%

Customer Journey Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Journey Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$75,073

Average $82,284/year

$92,328

$6,256

Average $6,857/month

$7,694

$1,444

Average $1,582/week

$1,776

$36

Average $40/hour

$44

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$92,328	$7,694	$1,776	$44
Average	$82,284	$6,857	$1,582	$40
25th Percentile	$75,073	$6,256	$1,444	$36

Find Your Next Customer Journey Manager Job

Ready to take the next step in your career? Browse thousands of current Customer Journey Manager job openings on our job board. Use the search bar below to find your perfect match.

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Customer Journey Manager Salary in Washington

Check out Customer Journey Manager Job Openings in Washington

Key Factors That Influence Customer Journey Manager Salaries

How Experience Level Affects Customer Journey Manager Salaries?

How Do Customer Journey Manager Salaries Vary from State to State?

Top Paying Cities for Customer Journey Manager

Customer Journey Manager Salary by Industry: Top Paying Sectors

The top paying industries for a Customer Journey Manager

Customer Journey Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Find Your Next Customer Journey Manager Job

For Employees

For Employers

Where Does Our Salary Data Come From?

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Customer Journey Manager Salary in Washington

Check out Customer Journey Manager Job Openings in Washington

Key Factors That Influence Customer Journey Manager Salaries

How Experience Level Affects Customer Journey Manager Salaries?

How Do Customer Journey Manager Salaries Vary from State to State?

Top Paying Cities for Customer Journey Manager

Customer Journey Manager Salary by Industry: Top Paying Sectors

The top paying industries for a Customer Journey Manager

Customer Journey Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Salaries of jobs related to Customer Journey Manager

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