Customer Service Center Supervisor Salary in Maryland

How much does a Customer Service Center Supervisor make in Maryland? As of September 01, 2026, the average salary for a Customer Service Center Supervisor in Maryland is $77,681 per year, which breaks down to an hourly rate of $37.

However, a Customer Service Center Supervisor's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $96,437
  • Majority Range (25th-75th percentile): $70,178 to $87,498
  • Entry-Level (10th percentile): $63,347

Key Factors That Influence Customer Service Center Supervisor Salaries

A Customer Service Center Supervisor's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Service Center Supervisor Salaries?

Experience is a primary driver of a Customer Service Center Supervisor's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $103,145
  • Early Career (1-2 years): $63,404
  • Mid-Level (2-4 years): $75,635
  • Senior-Level (5-8 years): $99,794
  • Expert (over 8 years): $136,895
Job RoleYears of ExperienceAverage Salary
Client Service Specialist IV less than 1 year $103,145
Customer Service Team Leader 1-2 years $63,404
Customer Service Center Supervisor 2-4 years $75,635
Customer Service Manager 5-8 years $99,794
Customer Service Senior Manager over 8 years $136,895

Top Paying Cities for Customer Service Center Supervisor

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Owings: $79,984
  • Riverdale: $82,846
  • College Park: $82,751

Customer Service Center Supervisor Salary by Industry: Top Paying Sectors

For Customer Service Center Supervisor roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Business Services and Aerospace & Defense sectors offer the strongest compensation, at 40% above the average. In contrast, Customer Service Center Supervisor positions in Financial Services or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service Center Supervisor as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service Center Supervisor

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Business Services $108,753 $52.0 40%
Aerospace & Defense $97,101 $47.0 25%
Biotechnology $89,333 $43.0 15%
Chemicals $85,449 $41.0 10%
Construction $81,565 $39.0 5%

Customer Service Center Supervisor Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service Center Supervisor's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$70,178
Average $77,681/year
$87,498
$5,848
Average $6,473/month
$7,292
$1,350
Average $1,494/week
$1,683
$34
Average $37/hour
$42
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $87,498 $7,292 $1,683 $42
Average $77,681 $6,473 $1,494 $37
25th Percentile $70,178 $5,848 $1,350 $34

Find Your Next Customer Service Center Supervisor Job

Ready to take the next step in your career? Browse thousands of current Customer Service Center Supervisor job openings on our job board. Use the search bar below to find your perfect match.

  • Wawa | Millersville, MD

    Wawa | Millersville, MD

    Customer Service Supervisor. As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll... more

    8 Days Ago

  • Wawa | Hagerstown, MD

    Wawa | Hagerstown, MD

    Customer Service Supervisor. As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. You'll... more

    11 Days Ago

  • Kohl's | Hagerstown, MD

    Kohl's | Hagerstown, MD

    Point Of Sale Supervisor. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates... more

    9 Days Ago

  • Northern Pharmacy & Medical Equip Corp | Parkville, MD

    Northern Pharmacy & Medical Equip Corp | Parkville, MD

    Job Description. Job Description. Description. Join Northern Pharmacy, a trusted name in healthcare for over 80 years, as a. Medical Equipment Customer Ser... more

    8 Days Ago

  • First United Bank | Cumberland, MD

    First United Bank | Cumberland, MD

    Customer Service RepresentativeFor more than a century, First United has served the financial needs of our personal and business customers throughout Maryl... more

    7 Days Ago

  • Twelve31 | Hagerstown, MD

    Twelve31 | Hagerstown, MD

    Remote / Nationwide U.S. As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a profe... more

    9 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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