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Customer Service Center Supervisor Salary in North Carolina

How much does a Customer Service Center Supervisor make in North Carolina? As of September 01, 2026, the average salary for a Customer Service Center Supervisor in North Carolina is $71,593 per year, which breaks down to an hourly rate of $34.

However, a Customer Service Center Supervisor's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $88,880
  • Majority Range (25th-75th percentile): $64,679 to $80,642
  • Entry-Level (10th percentile): $58,383
Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Customer Service Center Supervisor Job Openings in North Carolina

Key Factors That Influence Customer Service Center Supervisor Salaries

A Customer Service Center Supervisor's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Service Center Supervisor Salaries?

Experience is a primary driver of a Customer Service Center Supervisor's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $95,062
  • Early Career (1-2 years): $58,436
  • Mid-Level (2-4 years): $69,708
  • Senior-Level (5-8 years): $91,973
  • Expert (over 8 years): $126,167
Job RoleYears of ExperienceAverage Salary
Client Service Specialist IV less than 1 year $95,062
Customer Service Team Leader 1-2 years $58,436
Customer Service Center Supervisor 2-4 years $69,708
Customer Service Manager 5-8 years $91,973
Customer Service Senior Manager over 8 years $126,167

How Do Customer Service Center Supervisor Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Center Supervisors. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $83,414.
  • California: $83,097.
  • Massachusetts: $81,990.

Top Paying Cities for Customer Service Center Supervisor

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Morven: $68,306
  • Mount Holly: $72,459
  • Mount Mourne: $71,432

Customer Service Center Supervisor Salary by Industry: Top Paying Sectors

For Customer Service Center Supervisor roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Business Services and Aerospace & Defense sectors offer the strongest compensation, at 40% above the average. In contrast, Customer Service Center Supervisor positions in Financial Services or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service Center Supervisor as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service Center Supervisor

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Business Services $100,231 $48.0 40%
Aerospace & Defense $89,492 $43.0 25%
Biotechnology $82,332 $40.0 15%
Chemicals $78,753 $38.0 10%
Construction $75,173 $36.0 5%

Customer Service Center Supervisor Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service Center Supervisor's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$64,679
Average $71,593/year
$80,642
$5,390
Average $5,966/month
$6,720
$1,244
Average $1,377/week
$1,551
$31
Average $34/hour
$39
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $80,642 $6,720 $1,551 $39
Average $71,593 $5,966 $1,377 $34
25th Percentile $64,679 $5,390 $1,244 $31

Find Your Next Customer Service Center Supervisor Job

Ready to take the next step in your career? Browse thousands of current Customer Service Center Supervisor job openings on our job board. Use the search bar below to find your perfect match.

  • Kohl's | Gastonia, NC

    Customer Service Supervisor

    Kohl's | Gastonia, NC

    Supervisor Role. Pay Range: $17.25-$22.00. About the Role. In this role, you will be the expert in point of sale and customer services, providing direction... more

    9 Days Ago

  • AT&T | Charlotte, NC

    Call Center Customer Service Representative

    AT&T | Charlotte, NC

    Note:This position reports to our 8505 IBM Drive Charlotte, NC 28262 location.If selected, you must be able to report to this work location.This is your op... more

    10 Days Ago

  • Anticimex Carolinas | Shallotte, NC

    Call Center Customer Service Representative

    Anticimex Carolinas | Shallotte, NC

    Job Description. Job Description. Competitive Compensation – Impressive Benefits – Potential for Growth – Work/Life Balance. Now hiring in Little River, Oc... more

    8 Days Ago

  • Anticimex Carolinas | Charlotte, NC

    Call Center Customer Service Representative

    Anticimex Carolinas | Charlotte, NC

    Job Description. Job Description. Competitive Compensation – Impressive Benefits – Potential for Growth – Work/Life Balance. Now hiring in Charlotte, Mint ... more

    8 Days Ago

  • State of North Carolina | Lenoir, NC

    Food Service Supervisor II Caswell Developmental Center

    State of North Carolina | Lenoir, NC

    AgencyDept of Health and Human ServicesDivisionCaswell Developmental CenterJob Classification TitleFood Service Supervisor II (S)Position NumberGradeNC08Ab... more

    9 Days Ago

  • Total Wine & More | Winston Salem, NC

    Store Customer Service Supervisor Keyholder

    Total Wine & More | Winston Salem, NC

    Total Wine & More - 551 South Stratford Road [Store Manager] As a Customer Service Supervisor/Keyholder at Total Wine & More, you'll: Serve in a team membe... more

    7 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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