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Customer Service Center Supervisor Salary in North Carolina

How much does a Customer Service Center Supervisor make in North Carolina? As of October 01, 2026, the average salary for a Customer Service Center Supervisor in North Carolina is $71,600 per year, which breaks down to an hourly rate of $34.

However, a Customer Service Center Supervisor's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $88,886
  • Majority Range (25th-75th percentile): $64,680 to $80,648
  • Entry-Level (10th percentile): $58,380
Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Customer Service Center Supervisor Job Openings in North Carolina

Key Factors That Influence Customer Service Center Supervisor Salaries

A Customer Service Center Supervisor's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Service Center Supervisor Salaries?

Experience is a primary driver of a Customer Service Center Supervisor's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $95,060
  • Early Career (1-2 years): $58,445
  • Mid-Level (2-4 years): $69,715
  • Senior-Level (5-8 years): $91,987
  • Expert (over 8 years): $126,174
Job RoleYears of ExperienceAverage Salary
Client Service Specialist IV less than 1 year $95,060
Customer Service Team Leader 1-2 years $58,445
Customer Service Center Supervisor 2-4 years $69,715
Customer Service Manager 5-8 years $91,987
Customer Service Senior Manager over 8 years $126,174

How Do Customer Service Center Supervisor Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Center Supervisors. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $83,421.
  • California: $83,105.
  • Massachusetts: $81,997.

Top Paying Cities for Customer Service Center Supervisor

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Morven: $68,312
  • Mount Holly: $72,465
  • Mount Mourne: $71,439

Customer Service Center Supervisor Salary by Industry: Top Paying Sectors

For Customer Service Center Supervisor roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Business Services and Aerospace & Defense sectors offer the strongest compensation, at 40% above the average. In contrast, Customer Service Center Supervisor positions in Financial Services or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service Center Supervisor as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service Center Supervisor

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Business Services $100,240 $48.0 40%
Aerospace & Defense $89,500 $43.0 25%
Biotechnology $82,340 $40.0 15%
Chemicals $78,760 $38.0 10%
Construction $75,180 $36.0 5%

Customer Service Center Supervisor Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service Center Supervisor's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on October 01, 2026
$64,680
Average $71,600/year
$80,648
$5,390
Average $5,967/month
$6,721
$1,244
Average $1,377/week
$1,551
$31
Average $34/hour
$39
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $80,648 $6,721 $1,551 $39
Average $71,600 $5,967 $1,377 $34
25th Percentile $64,680 $5,390 $1,244 $31

Find Your Next Customer Service Center Supervisor Job

Ready to take the next step in your career? Browse thousands of current Customer Service Center Supervisor job openings on our job board. Use the search bar below to find your perfect match.

  • AT&T | Charlotte, NC

    Call Center Customer Service Representative

    AT&T | Charlotte, NC

    Note:This position reports to our 8505 IBM Drive Charlotte, NC 28262 location.If selected, you must be able to report to this work location.This is your op... more

    12 Days Ago

  • Rowley Company | Gastonia, NC

    Call Center Customer Service Representative

    Rowley Company | Gastonia, NC

    Overview We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team.In this role, you will be the first point of conta... more

    14 Days Ago

  • Kohl's | Gastonia, NC

    Customer Service Supervisor

    Kohl's | Gastonia, NC

    Kohl's - 3648 East Franklin Boulevard - Responsibilities: Lead and coach associates to deliver speed of service. Coach and train POS and customer service s... more

    14 Days Ago

  • Kohl's | Concord, NC

    Customer Service Supervisor

    Kohl's | Concord, NC

    Point Of Sale Supervisor. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates... more

    14 Days Ago

  • MCI Careers | Carolina, NC

    Call Center Customer Service Representative

    MCI Careers | Carolina, NC

    Job Description. Job Description. Overview. MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call cente... more

    12 Days Ago

  • Anticimex Carolinas | Shallotte, NC

    Call Center Customer Service Representative

    Anticimex Carolinas | Shallotte, NC

    Job Description. Job Description. Competitive Compensation – Impressive Benefits – Potential for Growth – Work/Life Balance. Now hiring in Little River, Oc... more

    15 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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