Medicine quality Assurance QA Customer service
Careers Integrated Resources Inc – Jacksonville, FL
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How much does a Customer Service Quality Analyst make in Florida? As of September 01, 2026, the average salary for a Customer Service Quality Analyst in Florida is $60,050 per year, which breaks down to an hourly rate of $29.
However, a Customer Service Quality Analyst's salary can vary significantly. Here's a look at the typical salary range:
Customer Service Quality Analyst Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
|---|---|---|---|---|
| 75th Percentile | $67,258 | $5,605 | $1,293 | $32 |
| Average | $60,050 | $5,004 | $1,155 | $29 |
| 25th Percentile | $53,948 | $4,496 | $1,037 | $26 |
A Customer Service Quality Analyst's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Service Quality Analyst's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Contact Center Quality Analyst I | less than 1 year | $51,511 |
| Customer Service Quality Analyst | 1-2 years | $58,548 |
| Contact Center Quality Analyst III | 2-4 years | $70,338 |
| Contact Center Quality Analyst IV | 5-8 years | $96,563 |
| Contact Center Quality Supervisor | over 8 years | $79,453 |
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Quality Analysts. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Service Quality Analyst roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Pharmaceuticals sectors offer the strongest compensation, at 25% above the average. In contrast, Customer Service Quality Analyst positions in Edu., Gov't. & Nonprofit or MFG Nondurable typically offer lower base pay, as these industries often view Customer Service Quality Analyst as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $75,062 | $36.0 | 25% |
| Pharmaceuticals | $72,060 | $35.0 | 20% |
| Internet | $69,057 | $33.0 | 15% |
| Insurance | $67,256 | $32.0 | 12% |
| Biotechnology | $66,055 | $32.0 | 10% |
Understanding how a Customer Service Quality Analyst's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $67,258 | $5,605 | $1,293 | $32 |
| Average | $60,050 | $5,004 | $1,155 | $29 |
| 25th Percentile | $53,948 | $4,496 | $1,037 | $26 |
Ready to take the next step in your career? Browse thousands of current Customer Service Quality Analyst job openings on our job board. Use the search bar below to find your perfect match.
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