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Customer Service Quality Analyst Salary in Kentucky

How much does a Customer Service Quality Analyst make in Kentucky? As of September 01, 2026, the average salary for a Customer Service Quality Analyst in Kentucky is $59,720 per year, which breaks down to an hourly rate of $29.

However, a Customer Service Quality Analyst's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $73,414
  • Majority Range (25th-75th percentile): $53,651 to $66,888
  • Entry-Level (10th percentile): $48,126
Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Customer Service Quality Analyst Job Openings in Kentucky

Key Factors That Influence Customer Service Quality Analyst Salaries

A Customer Service Quality Analyst's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Service Quality Analyst Salaries?

Experience is a primary driver of a Customer Service Quality Analyst's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $51,228
  • Early Career (1-2 years): $58,227
  • Mid-Level (2-4 years): $69,951
  • Senior-Level (5-8 years): $96,032
  • Expert (over 8 years): $79,016
Job RoleYears of ExperienceAverage Salary
Contact Center Quality Analyst I less than 1 year $51,228
Customer Service Quality Analyst 1-2 years $58,227
Contact Center Quality Analyst III 2-4 years $69,951
Contact Center Quality Analyst IV 5-8 years $96,032
Contact Center Quality Supervisor over 8 years $79,016

How Do Customer Service Quality Analyst Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Quality Analysts. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $70,268.
  • California: $70,001.
  • Massachusetts: $69,068.

Top Paying Cities for Customer Service Quality Analyst

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Graham: $57,661
  • Greenville: $57,462
  • Hartford: $57,763

Customer Service Quality Analyst Salary by Industry: Top Paying Sectors

For Customer Service Quality Analyst roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Pharmaceuticals sectors offer the strongest compensation, at 25% above the average. In contrast, Customer Service Quality Analyst positions in Edu., Gov't. & Nonprofit or MFG Nondurable typically offer lower base pay, as these industries often view Customer Service Quality Analyst as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service Quality Analyst

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services $74,650 $36.0 25%
Pharmaceuticals $71,664 $34.0 20%
Internet $68,678 $33.0 15%
Insurance $66,886 $32.0 12%
Biotechnology $65,692 $32.0 10%

Customer Service Quality Analyst Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service Quality Analyst's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$53,651
Average $59,720/year
$66,888
$4,471
Average $4,977/month
$5,574
$1,032
Average $1,148/week
$1,286
$26
Average $29/hour
$32
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $66,888 $5,574 $1,286 $32
Average $59,720 $4,977 $1,148 $29
25th Percentile $53,651 $4,471 $1,032 $26

Find Your Next Customer Service Quality Analyst Job

Ready to take the next step in your career? Browse thousands of current Customer Service Quality Analyst job openings on our job board. Use the search bar below to find your perfect match.

  • Sherwin Williams | NARRAGANSETT, RI

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    Sherwin Williams | NARRAGANSETT, RI

    Sherwin-Williams, a worldwide leader in the development and sale of paints and coatings, is seeking a Bilingual Multi-Location Customer Service Specialist ... more

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  • Sherwin Williams | WEST FARGO, ND

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    Sherwin-Williams, a worldwide leader in the development and sale of paints and coatings, is seeking a Bilingual Multi-Location Customer Service Specialist ... more

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  • Sherwin Williams | CLARKSVILLE, DE

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    Sherwin Williams | CLARKSVILLE, DE

    Sherwin-Williams seeks a Bilingual Customer Service Specialist for our Retail Customer Service & Support team. In this role, you will engage customers in-s... more

    9 Days Ago

  • Sherwin Williams | REHOBOTH BEACH, DE

    Bilingual Customer Service Specialist

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    Sherwin-Williams seeks a Bilingual Customer Service Specialist for our Retail Customer Service & Support team. In this role, you will engage customers in-s... more

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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