Salary AI Book a Demo

Customer Service Quality Analyst Salary in New York

How much does a Customer Service Quality Analyst make in New York? As of September 01, 2026, the average salary for a Customer Service Quality Analyst in New York is $67,469 per year, which breaks down to an hourly rate of $32.

However, a Customer Service Quality Analyst's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $82,940
  • Majority Range (25th-75th percentile): $60,613 to $75,567
  • Entry-Level (10th percentile): $54,370
Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Customer Service Quality Analyst Job Openings in New York

Key Factors That Influence Customer Service Quality Analyst Salaries

A Customer Service Quality Analyst's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Service Quality Analyst Salaries?

Experience is a primary driver of a Customer Service Quality Analyst's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $57,875
  • Early Career (1-2 years): $65,782
  • Mid-Level (2-4 years): $79,028
  • Senior-Level (5-8 years): $108,493
  • Expert (over 8 years): $89,269
Job RoleYears of ExperienceAverage Salary
Contact Center Quality Analyst I less than 1 year $57,875
Customer Service Quality Analyst 1-2 years $65,782
Contact Center Quality Analyst III 2-4 years $79,028
Contact Center Quality Analyst IV 5-8 years $108,493
Contact Center Quality Supervisor over 8 years $89,269

How Do Customer Service Quality Analyst Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Quality Analysts. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $70,268.
  • California: $70,001.
  • Massachusetts: $69,068.

Top Paying Cities for Customer Service Quality Analyst

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Holtsville: $69,634
  • Brentwood: $69,517
  • Brightwaters: $68,897

Customer Service Quality Analyst Salary by Industry: Top Paying Sectors

For Customer Service Quality Analyst roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Pharmaceuticals sectors offer the strongest compensation, at 25% above the average. In contrast, Customer Service Quality Analyst positions in Edu., Gov't. & Nonprofit or MFG Nondurable typically offer lower base pay, as these industries often view Customer Service Quality Analyst as a support function rather than a direct revenue driver.

The top paying industries for a Customer Service Quality Analyst

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services $84,336 $41.0 25%
Pharmaceuticals $80,963 $39.0 20%
Internet $77,589 $37.0 15%
Insurance $75,565 $36.0 12%
Biotechnology $74,216 $36.0 10%

Customer Service Quality Analyst Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Service Quality Analyst's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$60,613
Average $67,469/year
$75,567
$5,051
Average $5,622/month
$6,297
$1,166
Average $1,297/week
$1,453
$29
Average $32/hour
$36
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $75,567 $6,297 $1,453 $36
Average $67,469 $5,622 $1,297 $32
25th Percentile $60,613 $5,051 $1,166 $29

Find Your Next Customer Service Quality Analyst Job

Ready to take the next step in your career? Browse thousands of current Customer Service Quality Analyst job openings on our job board. Use the search bar below to find your perfect match.

  • Sherwin Williams | NORTH RIVER, ND

    Bilingual Customer Service Specialist

    Sherwin Williams | NORTH RIVER, ND

    Sherwin-Williams, a worldwide leader in the development and sale of paints and coatings, is seeking a Bilingual Multi-Location Customer Service Specialist ... more

    8 Days Ago

  • Sherwin Williams | NARRAGANSETT, RI

    Bilingual Customer Service Specialist

    Sherwin Williams | NARRAGANSETT, RI

    Sherwin-Williams, a worldwide leader in the development and sale of paints and coatings, is seeking a Bilingual Multi-Location Customer Service Specialist ... more

    9 Days Ago

  • MV Transportation | EAGLE RIVER, AK

    Customer Service Representative

    MV Transportation | EAGLE RIVER, AK

    MV Transportation is seeking a Customer Service Representative to support riders using our paratransit, fixed-route, shuttle, and student transportation se... more

    9 Days Ago

  • Alaska Airlines | TELLER, AK

    Customer Service Agent

    Alaska Airlines | TELLER, AK

    As a Customer Service Agent (Flight Attendant) at Alaska Airlines, you ensure passenger safety, comfort, and exceptional service on every flight. You’ll pe... more

    9 Days Ago

  • Sherwin Williams | WEST FARGO, ND

    Bilingual Customer Service Specialist

    Sherwin Williams | WEST FARGO, ND

    Sherwin-Williams, a worldwide leader in the development and sale of paints and coatings, is seeking a Bilingual Multi-Location Customer Service Specialist ... more

    9 Days Ago

  • Sherwin Williams | CLARKSVILLE, DE

    Bilingual Customer Service Specialist

    Sherwin Williams | CLARKSVILLE, DE

    Sherwin-Williams seeks a Bilingual Customer Service Specialist for our Retail Customer Service & Support team. In this role, you will engage customers in-s... more

    9 Days Ago

For Employees

Analyze the market and your qualifications to negotiate your salary with confidence.

Get a Salary Increase

Search thousands of open positions to find your next opportunity.

Search Job Openings

For Employers

Individualize employee pay based on unique job requirements and personal qualifications.

Adjust Employee Salary

Get the latest market price for benchmark jobs and jobs in your industry.

Price My Industry Jobs

Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst