Customer Success Rep Salary in the United States

How much does a Customer Success Rep make in the United States? As of September 01, 2026, the average salary for a Customer Success Rep in the United States is $105,386 per year, which breaks down to an hourly rate of $51.

However, a Customer Success Rep's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $130,881
  • Majority Range (25th-75th percentile): $96,282 to $118,731
  • Entry-Level (10th percentile): $87,993

Key Factors That Influence Customer Success Rep Salaries

A Customer Success Rep's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Success Rep Salaries?

Experience is a primary driver of a Customer Success Rep's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $53,905
  • Early Career (1-2 years): $68,491
  • Mid-Level (2-4 years): $102,606
  • Senior-Level (5-8 years): $122,702
  • Expert (over 8 years): $146,171
Job RoleYears of ExperienceAverage Salary
Customer Success Associate I less than 1 year $53,905
Customer Success Associate II 1-2 years $68,491
Customer Success Rep 2-4 years $102,606
Customer Success Associate IV 5-8 years $122,702
Customer Success Associate V over 8 years $146,171

Top Paying Cities for Customer Success Rep

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $132,923
  • San Francisco: $131,468
  • Oakland: $128,697

Customer Success Rep Salary by Industry: Top Paying Sectors

For Customer Success Rep roles, the industry you choose can affect earning potential by as much as 38% (the gap between the highest and lowest paying industries). Data shows that the Internet and Biotechnology sectors offer the strongest compensation, at 18% above the average. In contrast, Customer Success Rep positions in Hospitality & Leisure or Transportation typically offer lower base pay, as these industries often view Customer Success Rep as a support function rather than a direct revenue driver.

The top paying industries for a Customer Success Rep

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Internet $124,355 $60.0 18%
Biotechnology $121,194 $58.0 15%
Energy & Utilities $118,032 $57.0 12%
Financial Services $115,925 $56.0 10%
Insurance $115,925 $56.0 10%

Customer Success Rep Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Success Rep's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on September 01, 2026
$96,282
Average $105,386/year
$118,731
$8,024
Average $8,782/month
$9,894
$1,852
Average $2,027/week
$2,283
$46
Average $51/hour
$57
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $118,731 $9,894 $2,283 $57
Average $105,386 $8,782 $2,027 $51
25th Percentile $96,282 $8,024 $1,852 $46

Most common benefits for Customer Success Rep

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Customer Success Rep

Here are companies hiring for Customer Success Rep and their salaries, click below for more details.

Find Your Next Customer Success Rep Job

Ready to take the next step in your career? Browse thousands of current Customer Success Rep job openings on our job board. Use the search bar below to find your perfect match.

  • Impact.com | Columbus, OH

    Impact.com | Columbus, OH

    Job Description. Job Description. About impact.com. impact.com is the world's leading commerce partnership marketing platform, transforming the way busines... more

    4 Days Ago

  • Resultant | Columbus, OH

    Resultant | Columbus, OH

    Job DescriptionWe are looking for a Client Success Manager (CSM) with deep experience in Cisco UCCE, Google CCAI, and managing technology projects for publ... more

    5 Days Ago

  • The Viking Group | Columbus, OH

    The Viking Group | Columbus, OH

    Job Description. Job Description. Provides full-service account management regarding products and services, including pricing, availability, and shipping i... more

    1 Day Ago

  • Domino's | Columbus, OH

    Domino's | Columbus, OH

    Job Description. Job Description. Job Description. We have an immediate opening for a Customer Service. Representative/Shift. Leader. Must be able to work ... more

    3 Days Ago

  • NESCO Inc | Columbus, OH

    NESCO Inc | Columbus, OH

    Customer Service Representative (CSR)Are you an enthusiastic problem-solver with a passion for helping people. We're looking for a Customer Service Represe... more

    5 Days Ago

  • Lincare | Columbus, OH

    Lincare | Columbus, OH

    Lincare - - Responsibilities:Communicates with customers via inbound and outbound calls generated via automated dialer system. Assesses customer need for a... more

    5 Days Ago

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FAQ about Customer Success Rep

1. What industry pays the highest salary for Customer Success Rep?

The Internet industry offers the highest average compensation for Customer Success Rep roles, with salaries approximately 18% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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