Director of Customer Success
AssetWatch, Inc. – Columbus, OH
How much does a Customer Success Rep make in the United States? As of September 01, 2026, the average salary for a Customer Success Rep in the United States is $105,386 per year, which breaks down to an hourly rate of $51.
However, a Customer Success Rep's salary can vary significantly. Here's a look at the typical salary range:
Customer Success Rep Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
|---|---|---|---|---|
| 75th Percentile | $118,731 | $9,894 | $2,283 | $57 |
| Average | $105,386 | $8,782 | $2,027 | $51 |
| 25th Percentile | $96,282 | $8,024 | $1,852 | $46 |
A Customer Success Rep's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Success Rep's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Customer Success Associate I | less than 1 year | $53,905 |
| Customer Success Associate II | 1-2 years | $68,491 |
| Customer Success Rep | 2-4 years | $102,606 |
| Customer Success Associate IV | 5-8 years | $122,702 |
| Customer Success Associate V | over 8 years | $146,171 |
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Success Reps. For example, consider the average annual salaries in these key locations:
Understanding how a Customer Success Rep's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $118,731 | $9,894 | $2,283 | $57 |
| Average | $105,386 | $8,782 | $2,027 | $51 |
| 25th Percentile | $96,282 | $8,024 | $1,852 | $46 |
Salaries for a Customer Success Rep can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $91,123 in 2023 to around $91,067 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Success Rep salary trends, click here.
| Year | Average Annual Salary |
|---|---|
| 2022 | View More |
| 2023 | $91,123 |
| 2024 | $91,661 |
| 2025 | $91,067 |
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The Internet industry offers the highest average compensation for Customer Success Rep roles, with salaries approximately 18% above the market median.
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