How much does a Customer Success Rep make in Pennsylvania? As of September 01, 2026, the average salary for a Customer Success Rep in Pennsylvania is $104,912 per year, which breaks down to an hourly rate of $50.

However, a Customer Success Rep's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $130,292
  • Majority Range (25th-75th percentile): $95,849 to $118,197
  • Entry-Level (10th percentile): $87,598

Key Factors That Influence Customer Success Rep Salaries

A Customer Success Rep's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Success Rep Salaries?

Experience is a primary driver of a Customer Success Rep's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $53,663
  • Early Career (1-2 years): $68,183
  • Mid-Level (2-4 years): $102,144
  • Senior-Level (5-8 years): $122,149
  • Expert (over 8 years): $145,514
Job RoleYears of ExperienceAverage Salary
Customer Success Associate I less than 1 year $53,663
Customer Success Associate II 1-2 years $68,183
Customer Success Rep 2-4 years $102,144
Customer Success Associate IV 5-8 years $122,149
Customer Success Associate V over 8 years $145,514

Top Paying Cities for Customer Success Rep

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Beaver Meadows: $101,427
  • Coaldale: $102,220
  • Conyngham: $100,481

Customer Success Rep Salary by Industry: Top Paying Sectors

For Customer Success Rep roles, the industry you choose can affect earning potential by as much as 38% (the gap between the highest and lowest paying industries). Data shows that the Internet and Biotechnology sectors offer the strongest compensation, at 18% above the average. In contrast, Customer Success Rep positions in Hospitality & Leisure or Transportation typically offer lower base pay, as these industries often view Customer Success Rep as a support function rather than a direct revenue driver.

The top paying industries for a Customer Success Rep

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Internet $123,796 $60.0 18%
Biotechnology $120,649 $58.0 15%
Energy & Utilities $117,501 $56.0 12%
Financial Services $115,403 $55.0 10%
Insurance $115,403 $55.0 10%

Customer Success Rep Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Success Rep's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$95,849
Average $104,912/year
$118,197
$7,987
Average $8,743/month
$9,850
$1,843
Average $2,018/week
$2,273
$46
Average $50/hour
$57
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $118,197 $9,850 $2,273 $57
Average $104,912 $8,743 $2,018 $50
25th Percentile $95,849 $7,987 $1,843 $46

Find Your Next Customer Success Rep Job

Ready to take the next step in your career? Browse thousands of current Customer Success Rep job openings on our job board. Use the search bar below to find your perfect match.

  • Globo Language Solutions | Philadelphia, PA

    Globo Language Solutions | Philadelphia, PA

    Job Description. Job Description. Description. Primary Goal. GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experie... more

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  • Taylor and Francis | Philadelphia, PA

    Taylor and Francis | Philadelphia, PA

    Job Description. Job Description. Company Description. Informa is a leading academic publishing, business intelligence, knowledge, and events business, cre... more

    2 Days Ago

  • Globo Language Solutions | Philadelphia, PA

    Globo Language Solutions | Philadelphia, PA

    Job Description. Job Description. Description. Primary Goal. GLOBO’s Customer Account Management Team is tasked with providing a legendary customer experie... more

    2 Days Ago

  • Amphenol TCS | Yocumtown, PA

    Amphenol TCS | Yocumtown, PA

    Job Description. Job Description. Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions ... more

    3 Days Ago

  • FreedomPay | Philadelphia, PA

    FreedomPay | Philadelphia, PA

    Job Description. Job Description. The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail... more

    3 Days Ago

  • PKR | Exton, PA

    PKR | Exton, PA

    Job Description. Job Description. Who Our Client Is. Our client is a purpose-driven organization dedicated to helping companies strengthen workplace cultur... more

    4 Days Ago

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Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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