How much does a Customer Success Rep make in Ohio? As of September 01, 2026, the average salary for a Customer Success Rep in Ohio is $102,614 per year, which breaks down to an hourly rate of $49.

However, a Customer Success Rep's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $127,439
  • Majority Range (25th-75th percentile): $93,750 to $115,608
  • Entry-Level (10th percentile): $85,679

Key Factors That Influence Customer Success Rep Salaries

A Customer Success Rep's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Success Rep Salaries?

Experience is a primary driver of a Customer Success Rep's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $52,488
  • Early Career (1-2 years): $66,689
  • Mid-Level (2-4 years): $99,907
  • Senior-Level (5-8 years): $119,475
  • Expert (over 8 years): $142,327
Job RoleYears of ExperienceAverage Salary
Customer Success Associate I less than 1 year $52,488
Customer Success Associate II 1-2 years $66,689
Customer Success Rep 2-4 years $99,907
Customer Success Associate IV 5-8 years $119,475
Customer Success Associate V over 8 years $142,327

Top Paying Cities for Customer Success Rep

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Dublin: $102,421
  • Etna: $101,999
  • Fredericktown: $99,600

Customer Success Rep Salary by Industry: Top Paying Sectors

For Customer Success Rep roles, the industry you choose can affect earning potential by as much as 38% (the gap between the highest and lowest paying industries). Data shows that the Internet and Biotechnology sectors offer the strongest compensation, at 18% above the average. In contrast, Customer Success Rep positions in Hospitality & Leisure or Transportation typically offer lower base pay, as these industries often view Customer Success Rep as a support function rather than a direct revenue driver.

The top paying industries for a Customer Success Rep

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Internet $121,085 $58.0 18%
Biotechnology $118,007 $57.0 15%
Energy & Utilities $114,928 $55.0 12%
Financial Services $112,876 $54.0 10%
Insurance $112,876 $54.0 10%

Customer Success Rep Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Success Rep's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$93,750
Average $102,614/year
$115,608
$7,812
Average $8,551/month
$9,634
$1,803
Average $1,973/week
$2,223
$45
Average $49/hour
$56
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $115,608 $9,634 $2,223 $56
Average $102,614 $8,551 $1,973 $49
25th Percentile $93,750 $7,812 $1,803 $45

Find Your Next Customer Success Rep Job

Ready to take the next step in your career? Browse thousands of current Customer Success Rep job openings on our job board. Use the search bar below to find your perfect match.

  • BrightEdge | Cleveland, OH

    BrightEdge | Cleveland, OH

    Job Description. Job Description. Shape the future of Search.  .  . About BrightEdge.  . BrightEdge is a leading enterprise SEO and content performance pla... more

    1 Day Ago

  • Ryder System | Pataskala, OH

    Ryder System | Pataskala, OH

    Ryder System is seeking a Customer Success Manager I to support transportation and warehousing customers with reliable, service-focused logistics solutions... more

    1 Day Ago

  • Benchmark Gensuite | Mason, OH

    Benchmark Gensuite | Mason, OH

    Customer Success Manager. Innovate with Benchmark Gensuite as a Customer Success Manager. Everyone wants to make the world a better place. We work to make ... more

    2 Days Ago

  • BrightEdge | Cleveland, OH

    BrightEdge | Cleveland, OH

    Job Description. Job Description.  . Shape the future of Search.  .  . About BrightEdge. BrightEdge is a leading enterprise SEO and content performance pla... more

    2 Days Ago

  • Benchmark Gensuite | Mason, OH

    Benchmark Gensuite | Mason, OH

    Job Description. Job Description. Customer Success Associate. Full Time. Cincinnati, OH. Innovate with Benchmark Gensuite as a Customer Success Associate. ... more

    3 Days Ago

  • Lexisnexis France | Dayton, OH

    Lexisnexis France | Dayton, OH

    Legal Training ConsultantThis is a hybrid role to our Miamisburg, Ohio office. Mandatory in-office days are Wednesdays and Thursdays. Only local candidates... more

    4 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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