How much does a Customer Sucess Manager make in Illinois? As of August 01, 2026, the average salary for a Customer Sucess Manager in Illinois is $121,340 per year, which breaks down to an hourly rate of $58.

However, a Customer Sucess Manager's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $155,159
  • Majority Range (25th-75th percentile): $107,046 to $139,042
  • Entry-Level (10th percentile): $94,032

Key Factors That Influence Customer Sucess Manager Salaries

A Customer Sucess Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Sucess Manager Salaries?

Experience is a primary driver of a Customer Sucess Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $150,957
  • Early Career (1-2 years): $102,913
  • Mid-Level (2-4 years): $117,651
  • Senior-Level (5-8 years): $163,954
  • Expert (over 8 years): $183,560
Job RoleYears of ExperienceAverage Salary
Customer Success Associate V less than 1 year $150,957
Customer Success Supervisor 1-2 years $102,913
Customer Sucess Manager 2-4 years $117,651
Customer Success Senior Manager 5-8 years $163,954
Customer Success Director over 8 years $183,560

Top Paying Cities for Customer Sucess Manager

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Effingham: $111,851
  • Saint Peter: $111,697
  • Salem: $112,122

Customer Sucess Manager Salary by Industry: Top Paying Sectors

For Customer Sucess Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Telecom sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Sucess Manager positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Sucess Manager as a support function rather than a direct revenue driver.

The top paying industries for a Customer Sucess Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking $145,607 $70.0 20%
Telecom $145,607 $70.0 20%
Biotechnology $139,540 $67.0 15%
Energy & Utilities $133,473 $64.0 10%
Financial Services $133,473 $64.0 10%

Customer Sucess Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Sucess Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2026
$107,046
Average $121,340/year
$139,042
$8,920
Average $10,112/month
$11,587
$2,059
Average $2,333/week
$2,674
$51
Average $58/hour
$67
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $139,042 $11,587 $2,674 $67
Average $121,340 $10,112 $2,333 $58
25th Percentile $107,046 $8,920 $2,059 $51

Find Your Next Customer Sucess Manager Job

Ready to take the next step in your career? Browse thousands of current Customer Sucess Manager job openings on our job board. Use the search bar below to find your perfect match.

  • G2 USA | Chicago, IL

    G2 USA | Chicago, IL

    Customer Success ManagerA Customer Success Manager on the Mid-market Team has clearly demonstrated their ability to master the product and processes in the... more

    2 Days Ago

  • Semblex | Bensenville, IL

    Semblex | Bensenville, IL

    Customer Service Account ManagerJob Category:SalesRequisition Number:CUSTO001376Operational Duties:Review RFQ (Request for Quote) for costingReview and sen... more

    2 Days Ago

  • Hertz | Chicago, IL

    Hertz | Chicago, IL

    Job DescriptionThe Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Cus... more

    2 Days Ago

  • US Swim School Association | Woodridge, IL

    US Swim School Association | Woodridge, IL

    Benefits:Free or Discounted Swim Lessons for FamilyCareer GrowthBirthday Off (Paid)Competitive salaryBritish Swim School of Darien-LemontMake a Splash in Y... more

    2 Days Ago

  • EliseAI | Chicago, IL

    EliseAI | Chicago, IL

    Scaled Customer Success ManagerEliseAI is seeking a Scaled Customer Success Manager to scale and optimize customer engagement through technology and data-d... more

    2 Days Ago

  • Celestica | Chicago, IL

    Celestica | Chicago, IL

    Req ID:131337Remote Position:YesRegion:AmericasCountry:USASummmary:Celestica enables the world's best brands. Through our unrivalled customer-centric appro... more

    2 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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