What are the main factors that influence a Digital Customer Success Manager's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for Digital Customer Success Manager?

The Software & Networking industry offers the highest average compensation for Digital Customer Success Manager roles, with salaries approximately 20% above the market median.

How does experience change A Digital Customer Success Manager's salary?

A Digital Customer Success Manager's salary grows with experience: starting around $162,582 for beginners, reaching about $126,725 at mid-level, and approach $197,712 for experts.

What are the highest paying states for a Digital Customer Success Manager?

Digital Customer Success Manager salary varies significantly by state. The top 3 highest paying states for Digital Customer Success Manager roles are District of Columbia $132,968, California $132,464, Massachusetts $130,698. These tech hubs typically pay 10-15% above the national average.

How much do different types of Digital Customer Success Manager roles make?

Salaries for Digital Customer Success Manager level roles vary by specialization: Customer Success Senior Manager: $158,958; Strategic Customer Success Manager: $117,510; Technical Customer Success Manager: $116,669; Customer Success/Onboarding Manager: $114,100; Customer Success Manager: $114,070.

Digital Customer Success Manager Salary in Massachusetts

How much does a Digital Customer Success Manager make in Massachusetts? As of September 01, 2026, the average salary for a Digital Customer Success Manager in Massachusetts is $130,698 per year, which breaks down to an hourly rate of $63.

However, a Digital Customer Success Manager's salary can vary significantly. Here's a look at the typical salary range:

Top Earners (90th percentile): $167,144
Majority Range (25th-75th percentile): $115,305 to $149,775
Entry-Level (10th percentile): $101,291

10% $101,291

50% (Median) $130,698

90% $167,144

Digital Customer Success Manager Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$149,775	$12,481	$2,880	$72
Average	$130,698	$10,892	$2,513	$63
25th Percentile	$115,305	$9,609	$2,217	$55

Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

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Check out Digital Customer Success Manager Job Openings in Massachusetts

Customer Success Manager

HiddenLayer – Boston, MA

Technical Customer Success Manager

Inflexionpoint – Hudson, MA

Customer Success Manager Enterprise

Similarweb – Burlington, MA

Customer Success Manager

Rapid7 – Boston, MA

Key Factors That Influence Digital Customer Success Manager Salaries

A Digital Customer Success Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Digital Customer Success Manager Salaries?

Experience is a primary driver of a Digital Customer Success Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $162,582
Early Career (1-2 years): $110,837
Mid-Level (2-4 years): $126,725
Senior-Level (5-8 years): $176,592
Expert (over 8 years): $197,712

Job Role	Years of Experience	Average Salary
Customer Success Associate V	less than 1 year	$162,582
Customer Success Supervisor	1-2 years	$110,837
Digital Customer Success Manager	2-4 years	$126,725
Customer Success Senior Manager	5-8 years	$176,592
Customer Success Director	over 8 years	$197,712

How Do Digital Customer Success Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Digital Customer Success Managers. For example, consider the average annual salaries in these key locations:

District of Columbia: $132,968.
California: $132,464.
Massachusetts: $130,698.

District of Columbia $132,968 California $132,464 Massachusetts $130,698 Washington $130,218 New Jersey $130,170 Alaska $130,002 Connecticut $128,344 New York $127,672

Hawaii $125,522 Rhode Island $124,513 Maryland $123,829 Minnesota $122,892 Colorado $122,532 Illinois $122,412 Oregon $121,955 Delaware $121,619

New Hampshire $121,408 Virginia $120,935 Pennsylvania $119,554 Nevada $118,857 North Dakota $118,629 Michigan $118,269 Wisconsin $118,136 Vermont $117,872

Texas $117,140 Maine $117,092 Arizona $117,020 Ohio $116,936 Georgia $115,831 Indiana $115,278 Wyoming $115,170 Utah $115,002

Iowa $114,930 Kansas $114,354 Louisiana $114,185 North Carolina $114,125 Missouri $114,101 Florida $113,633 Montana $113,381 Nebraska $113,141

Kentucky $113,008 South Carolina $112,528 Tennessee $112,228 Idaho $112,108 New Mexico $111,231 Oklahoma $111,039 Alabama $110,330 South Dakota $109,141

Arkansas $108,493 West Virginia $108,145 Mississippi $107,100

Top Paying Cities for Digital Customer Success Manager

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Agawam: $123,885
Amherst: $124,791
Barre: $126,037

Agawam, MA $123,885

Amherst, MA $124,791

Barre, MA $126,037

Belchertown, MA $124,674

Blandford, MA $124,441

Bondsville, MA $124,696

Brimfield, MA $125,372

Chester, MA $123,925

Chesterfield, MA $123,941

Chicopee, MA $123,870

Cummington, MA $123,606

Easthampton, MA $124,162

East Longmeadow, MA $123,959

East Otis, MA $124,463

Feeding Hills, MA $123,954

Gilbertville, MA $125,696

Goshen, MA $123,930

Granby, MA $124,196

Granville, MA $124,861

Hadley, MA $124,461

Hampden, MA $124,213

Hardwick, MA $125,766

Hatfield, MA $124,483

Haydenville, MA $124,331

Holyoke, MA $123,983

Huntington, MA $124,094

Leeds, MA $124,175

Leverett, MA $124,947

Ludlow, MA $124,098

Monson, MA $124,703

North Amherst, MA $124,707

Northampton, MA $124,261

Florence, MA $124,186

North Hatfield, MA $124,426

Oakham, MA $125,989

Palmer, MA $124,850

Plainfield, MA $123,566

Russell, MA $124,422

Shutesbury, MA $125,139

Southampton, MA $124,093

South Barre, MA $125,987

South Hadley, MA $124,128

Southwick, MA $124,396

Thorndike, MA $124,689

Three Rivers, MA $124,518

Wales, MA $125,260

Ware, MA $125,270

Warren, MA $125,471

West Chesterfield, MA $123,926

Westfield, MA $124,133

West Hatfield, MA $124,359

West Springfield, MA $123,877

West Warren, MA $125,286

Whately, MA $124,433

Wheelwright, MA $125,907

Wilbraham, MA $124,158

Williamsburg, MA $124,074

Woronoco, MA $124,296

Worthington, MA $123,670

Springfield, MA $123,865

Longmeadow, MA $123,908

Indian Orchard, MA $123,920

Pittsfield, MA $123,204

Adams, MA $123,076

Ashley Falls, MA $124,731

Becket, MA $123,550

Berkshire, MA $123,192

Cheshire, MA $123,155

Dalton, MA $123,204

Glendale, MA $123,245

Great Barrington, MA $124,038

Hinsdale, MA $123,302

Housatonic, MA $123,264

Lanesboro, MA $123,107

Lee, MA $123,333

Lenox, MA $123,180

Lenox Dale, MA $123,198

Middlefield, MA $123,404

Mill River, MA $124,426

Monterey, MA $124,016

North Adams, MA $123,013

North Egremont, MA $123,894

Otis, MA $124,127

Richmond, MA $123,072

Sandisfield, MA $124,763

Savoy, MA $123,301

Sheffield, MA $124,530

South Egremont, MA $124,288

Southfield, MA $124,823

South Lee, MA $123,442

Stockbridge, MA $123,183

Tyringham, MA $123,693

West Stockbridge, MA $123,099

Williamstown, MA $122,636

Windsor, MA $123,280

Greenfield, MA $124,623

Ashfield, MA $123,867

Athol, MA $126,093

Bernardston, MA $124,838

Buckland, MA $123,878

Charlemont, MA $123,628

Colrain, MA $124,389

Conway, MA $124,304

Deerfield, MA $124,590

Drury, MA $123,375

Erving, MA $125,275

Heath, MA $123,780

Lake Pleasant, MA $125,031

Millers Falls, MA $125,143

Monroe Bridge, MA $123,189

Montague, MA $124,978

Gill, MA $125,047

New Salem, MA $125,490

Northfield, MA $125,131

Orange, MA $125,670

Petersham, MA $126,009

Rowe, MA $123,439

Royalston, MA $125,761

Shelburne Falls, MA $124,248

South Deerfield, MA $124,519

Sunderland, MA $124,823

Turners Falls, MA $124,964

Warwick, MA $125,199

Wendell, MA $125,316

Wendell Depot, MA $125,358

Fitchburg, MA $126,953

Ashburnham, MA $126,563

Ashby, MA $126,923

Ayer, MA $128,053

Devens, MA $127,763

Baldwinville, MA $126,207

East Templeton, MA $126,342

Gardner, MA $126,482

Westminster, MA $126,493

Groton, MA $128,152

Harvard, MA $127,912

Hubbardston, MA $126,363

Leominster, MA $126,980

Littleton, MA $128,366

Lunenburg, MA $127,383

Pepperell, MA $128,129

Shirley, MA $127,745

Still River, MA $127,595

Templeton, MA $126,338

Townsend, MA $127,662

West Groton, MA $127,918

West Townsend, MA $127,368

Winchendon, MA $126,117

Winchendon Springs, MA $126,231

Auburn, MA $125,847

North Dartmouth, MA $126,592

South Dartmouth, MA $126,601

North Attleboro, MA $125,968

Plainville, MA $126,836

Attleboro Falls, MA $126,147

North Dighton, MA $126,423

Norton, MA $128,120

Raynham, MA $128,801

Raynham Center, MA $128,670

Rehoboth, MA $125,131

Rochester, MA $126,897

Seekonk, MA $124,555

Swansea, MA $125,361

Berkley, MA $127,025

Taunton, MA $127,780

Westport, MA $126,550

Westport Point, MA $126,537

Berlin, MA $126,748

Cataumet, MA $127,177

Blackstone, MA $126,257

Boylston, MA $126,055

Brookfield, MA $125,789

Charlton, MA $125,945

Charlton City, MA $125,950

Charlton Depot, MA $125,950

Clinton, MA $126,581

East Brookfield, MA $125,892

Douglas, MA $126,108

East Princeton, MA $126,367

Fiskdale, MA $125,735

Grafton, MA $125,991

Holden, MA $125,873

Holland, MA $125,528

Jefferson, MA $125,981

Lancaster, MA $127,182

Leicester, MA $125,857

Linwood, MA $126,309

Manchaug, MA $126,015

Millbury, MA $125,856

Millville, MA $126,172

New Braintree, MA $125,859

Northborough, MA $126,246

Northbridge, MA $126,269

North Brookfield, MA $125,898

North Grafton, MA $125,916

North Oxford, MA $125,905

North Uxbridge, MA $126,197

Oxford, MA $125,968

Princeton, MA $126,351

Rochdale, MA $125,867

Rutland, MA $126,058

Shrewsbury, MA $125,873

Southbridge, MA $125,920

South Grafton, MA $126,069

South Lancaster, MA $126,883

Spencer, MA $125,901

Sterling, MA $126,511

Sturbridge, MA $125,830

Upton, MA $126,421

Uxbridge, MA $126,236

Webster, MA $126,063

Dudley, MA $126,019

Westborough, MA $126,348

West Boylston, MA $126,004

West Brookfield, MA $125,653

West Millbury, MA $125,869

Whitinsville, MA $126,231

Sutton, MA $126,000

Worcester, MA $125,822

East Walpole, MA $129,763

Cherry Valley, MA $125,837

Paxton, MA $125,878

Framingham, MA $128,756

Village Of Nagog Woods, MA $128,546

Boxborough, MA $128,135

Acton, MA $128,541

Ashland, MA $127,973

Bedford, MA $129,073

Hanscom Afb, MA $129,777

Bolton, MA $127,405

Carlisle, MA $128,675

Concord, MA $128,998

Fayville, MA $127,738

Holliston, MA $127,940

Hopedale, MA $126,872

Hopkinton, MA $127,023

Hudson, MA $127,590

Marlborough, MA $127,381

Maynard, MA $128,502

Mendon, MA $126,644

Milford, MA $127,080

Natick, MA $130,337

Sherborn, MA $129,447

Southborough, MA $127,366

Foxboro, MA $128,734

Franklin, MA $127,358

Greenbush, MA $129,973

Green Harbor, MA $129,272

Hingham, MA $130,823

Hull, MA $132,141

Humarock, MA $129,433

Mansfield, MA $128,540

Marshfield, MA $129,340

Marshfield Hills, MA $129,556

Medfield, MA $129,703

Medway, MA $127,917

Millis, MA $128,869

Minot, MA $129,973

Norfolk, MA $128,495

North Marshfield, MA $129,272

North Scituate, MA $130,193

Norwell, MA $129,843

Norwood, MA $130,503

Ocean Bluff, MA $129,272

Scituate, MA $130,099

Sharon, MA $129,422

Sheldonville, MA $127,383

South Walpole, MA $128,952

Stoughton, MA $129,521

Walpole, MA $129,453

Westwood, MA $131,262

Wrentham, MA $127,361

Boston, MA $133,448

Roxbury, MA $133,439

Roxbury Crossing, MA $133,441

Dorchester, MA $133,403

Dorchester Center, MA $133,308

Mattapan, MA $133,225

Charlestown, MA $133,432

Jamaica Plain, MA $133,384

Roslindale, MA $133,200

West Roxbury, MA $133,004

Allston, MA $133,409

Brighton, MA $133,343

Hyde Park, MA $132,796

Readville, MA $132,718

Cambridge, MA $133,360

Somerville, MA $133,422

Malden, MA $133,159

Everett, MA $133,345

Chelsea, MA $133,361

Revere, MA $133,154

Winthrop, MA $133,272

Medford, MA $133,217

West Medford, MA $133,110

Quincy, MA $132,352

Melrose, MA $132,740

Stoneham, MA $132,129

Braintree, MA $130,959

Milton, MA $132,561

Milton Village, MA $132,991

Weymouth, MA $130,779

East Weymouth, MA $130,924

South Weymouth, MA $129,846

North Weymouth, MA $132,054

East Boston, MA $133,447

Brockton, MA $129,461

Avon, MA $129,519

Bridgewater, MA $129,172

Bryantville, MA $129,268

Carver, MA $127,943

Duxbury, MA $128,916

East Bridgewater, MA $129,416

Easton, MA $129,436

Elmwood, MA $129,359

Halifax, MA $129,148

Hanover, MA $129,573

Hanson, MA $129,330

Holbrook, MA $129,577

Middleboro, MA $127,784

Manomet, MA $128,161

Lakeville, MA $127,403

Monponsett, MA $129,192

Abington, MA $129,525

North Carver, MA $128,310

North Easton, MA $129,460

North Pembroke, MA $129,362

Pembroke, MA $129,306

Plymouth, MA $127,990

Kingston, MA $128,803

South Carver, MA $127,775

Plympton, MA $128,750

Randolph, MA $130,045

Rockland, MA $129,584

South Easton, MA $129,363

West Bridgewater, MA $129,453

White Horse Beach, MA $128,234

Whitman, MA $129,477

Lexington, MA $131,086

Brookline, MA $133,382

Brookline Village, MA $133,400

Waltham, MA $131,888

North Waltham, MA $132,623

New Town, MA $133,037

Babson Park, MA $131,855

Newton, MA $133,143

Newton Center, MA $133,053

Newtonville, MA $132,964

Newton Highlands, MA $132,938

Newton Lower Falls, MA $132,336

Newton Upper Falls, MA $132,784

West Newton, MA $132,751

Auburndale, MA $132,489

Chestnut Hill, MA $133,292

Waban, MA $132,695

Watertown, MA $133,256

Arlington, MA $132,927

Arlington Heights, MA $132,861

Belmont, MA $133,016

Waverley, MA $133,139

Wellesley Hills, MA $131,852

Wellesley, MA $131,380

Needham, MA $132,107

Weston, MA $131,314

Needham Heights, MA $132,568

Nonantum, MA $133,037

Buzzards Bay, MA $127,483

Lincoln, MA $130,294

Stow, MA $128,051

Sudbury, MA $129,088

Wayland, MA $130,178

Woodville, MA $126,924

Woburn, MA $130,943

Burlington, MA $129,746

Andover, MA $127,128

Billerica, MA $128,659

Chelmsford, MA $128,746

Dracut, MA $128,522

Dunstable, MA $128,468

Haverhill, MA $127,008

Georgetown, MA $127,214

Groveland, MA $127,089

Lawrence, MA $126,855

Methuen, MA $126,878

North Andover, MA $127,008

Lowell, MA $128,764

Merrimac, MA $126,944

North Billerica, MA $128,712

North Chelmsford, MA $128,730

North Reading, MA $128,268

Nutting Lake, MA $128,720

Pinehurst, MA $128,864

Reading, MA $129,515

Tewksbury, MA $128,272

Tyngsboro, MA $128,594

Wakefield, MA $131,104

West Boxford, MA $127,240

Westford, MA $128,603

Wilmington, MA $128,383

Winchester, MA $132,392

Lynn, MA $132,226

Saugus, MA $132,394

Swampscott, MA $131,587

Nahant, MA $132,619

Amesbury, MA $126,872

Beverly, MA $129,243

Boxford, MA $127,186

Byfield, MA $127,297

Danvers, MA $128,992

Essex, MA $128,250

Gloucester, MA $128,389

Hamilton, MA $128,498

Hathorne, MA $128,559

Chilmark, MA $127,002

East Falmouth, MA $127,237

East Sandwich, MA $127,778

East Wareham, MA $127,455

Edgartown, MA $127,399

Falmouth, MA $127,058

Woods Hole, MA $126,804

Menemsha, MA $127,047

Monument Beach, MA $127,266

Nantucket, MA $128,127

North Falmouth, MA $127,103

Oak Bluffs, MA $127,271

Onset, MA $127,297

Pocasset, MA $127,219

Sagamore, MA $127,665

Sagamore Beach, MA $127,726

Sandwich, MA $127,680

Siasconset, MA $127,995

Silver Beach, MA $127,046

Vineyard Haven, MA $127,145

Wareham, MA $127,192

West Chop, MA $127,181

West Falmouth, MA $127,023

West Tisbury, MA $127,111

West Wareham, MA $127,136

Hyannis, MA $128,221

Barnstable, MA $127,941

Brewster, MA $128,117

Centerville, MA $127,897

Chatham, MA $128,204

Cotuit, MA $127,640

Ipswich, MA $127,792

Cummaquid, MA $127,979

Lynnfield, MA $129,972

Manchester, MA $129,027

Marblehead, MA $130,548

Middleton, MA $127,996

Newburyport, MA $127,046

Newbury, MA $127,278

Salisbury, MA $126,777

Peabody, MA $130,165

Prides Crossing, MA $129,323

Rockport, MA $128,129

Rowley, MA $127,495

Salem, MA $130,123

South Hamilton, MA $128,292

Topsfield, MA $127,881

Wenham, MA $128,609

West Newbury, MA $127,088

Accord, MA $129,931

Bellingham, MA $126,836

Brant Rock, MA $129,011

Canton, MA $130,127

Cohasset, MA $130,799

Dedham, MA $132,347

Dover, MA $130,706

East Mansfield, MA $129,047

Dennis, MA $128,086

Dennis Port, MA $128,338

East Dennis, MA $127,991

Eastham, MA $127,943

East Orleans, MA $127,468

Forestdale, MA $127,510

Harwich, MA $128,226

Harwich Port, MA $128,284

Hyannis Port, MA $127,983

Marstons Mills, MA $127,755

Mashpee, MA $127,474

North Chatham, MA $128,179

North Eastham, MA $127,942

North Truro, MA $127,718

Orleans, MA $128,056

Osterville, MA $127,769

Provincetown, MA $127,915

South Chatham, MA $128,234

South Dennis, MA $128,233

South Harwich, MA $128,252

South Orleans, MA $128,097

South Wellfleet, MA $127,674

South Yarmouth, MA $128,305

Truro, MA $127,621

Wellfleet, MA $127,774

West Barnstable, MA $127,919

West Chatham, MA $128,223

West Dennis, MA $128,256

West Harwich, MA $128,287

West Hyannisport, MA $128,060

West Yarmouth, MA $128,202

Yarmouth Port, MA $128,141

Assonet, MA $126,710

Attleboro, MA $125,580

Chartley, MA $128,236

Cuttyhunk, MA $126,745

Dartmouth, MA $126,595

Dighton, MA $126,009

East Freetown, MA $126,735

East Taunton, MA $127,690

Fairhaven, MA $126,597

Fall River, MA $126,377

Somerset, MA $125,761

Marion, MA $126,873

Mattapoisett, MA $126,661

New Bedford, MA $126,591

Acushnet, MA $126,634

Digital Customer Success Manager Salary by Industry: Top Paying Sectors

For Digital Customer Success Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Telecom sectors offer the strongest compensation, at 20% above the average. In contrast, Digital Customer Success Manager positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Digital Customer Success Manager as a support function rather than a direct revenue driver.

The top paying industries for a Digital Customer Success Manager

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Software & Networking	$156,838	$75.0	20%
Telecom	$156,838	$75.0	20%
Biotechnology	$150,303	$72.0	15%
Energy & Utilities	$143,768	$69.0	10%
Financial Services	$143,768	$69.0	10%

Digital Customer Success Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Digital Customer Success Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$115,305

Average $130,698/year

$149,775

$9,609

Average $10,892/month

$12,481

$2,217

Average $2,513/week

$2,880

$55

Average $63/hour

$72

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$149,775	$12,481	$2,880	$72
Average	$130,698	$10,892	$2,513	$63
25th Percentile	$115,305	$9,609	$2,217	$55

Find Your Next Digital Customer Success Manager Job

Ready to take the next step in your career? Browse thousands of current Digital Customer Success Manager job openings on our job board. Use the search bar below to find your perfect match.

VibeIQ Inc. | Boston, MA

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Luminance | Boston, MA

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Digital Customer Success Manager Salary in Massachusetts

Check out Digital Customer Success Manager Job Openings in Massachusetts

Key Factors That Influence Digital Customer Success Manager Salaries

How Experience Level Affects Digital Customer Success Manager Salaries?

How Do Digital Customer Success Manager Salaries Vary from State to State?

Top Paying Cities for Digital Customer Success Manager

Digital Customer Success Manager Salary by Industry: Top Paying Sectors

The top paying industries for a Digital Customer Success Manager

Digital Customer Success Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

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Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?

Digital Customer Success Manager Salary in Massachusetts

Check out Digital Customer Success Manager Job Openings in Massachusetts

Key Factors That Influence Digital Customer Success Manager Salaries

How Experience Level Affects Digital Customer Success Manager Salaries?

How Do Digital Customer Success Manager Salaries Vary from State to State?

Top Paying Cities for Digital Customer Success Manager

Digital Customer Success Manager Salary by Industry: Top Paying Sectors

The top paying industries for a Digital Customer Success Manager

Digital Customer Success Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Salaries of jobs related to Digital Customer Success Manager

Find Your Next Digital Customer Success Manager Job

For Employees

For Employers

Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?