Digital Customer Success Manager Salary in North Carolina

How much does a Digital Customer Success Manager make in North Carolina? As of September 01, 2026, the average salary for a Digital Customer Success Manager in North Carolina is $114,125 per year, which breaks down to an hourly rate of $55.

However, a Digital Customer Success Manager's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $145,949
  • Majority Range (25th-75th percentile): $100,684 to $130,783
  • Entry-Level (10th percentile): $88,447

Key Factors That Influence Digital Customer Success Manager Salaries

A Digital Customer Success Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Digital Customer Success Manager Salaries?

Experience is a primary driver of a Digital Customer Success Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $141,966
  • Early Career (1-2 years): $96,783
  • Mid-Level (2-4 years): $110,655
  • Senior-Level (5-8 years): $154,200
  • Expert (over 8 years): $172,642
Job RoleYears of ExperienceAverage Salary
Customer Success Associate V less than 1 year $141,966
Customer Success Supervisor 1-2 years $96,783
Digital Customer Success Manager 2-4 years $110,655
Customer Success Senior Manager 5-8 years $154,200
Customer Success Director over 8 years $172,642

Top Paying Cities for Digital Customer Success Manager

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Morven: $108,884
  • Mount Holly: $115,505
  • Mount Mourne: $113,868

Digital Customer Success Manager Salary by Industry: Top Paying Sectors

For Digital Customer Success Manager roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Telecom sectors offer the strongest compensation, at 20% above the average. In contrast, Digital Customer Success Manager positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Digital Customer Success Manager as a support function rather than a direct revenue driver.

The top paying industries for a Digital Customer Success Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking $136,950 $66.0 20%
Telecom $136,950 $66.0 20%
Biotechnology $131,244 $63.0 15%
Energy & Utilities $125,538 $60.0 10%
Financial Services $125,538 $60.0 10%

Digital Customer Success Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Digital Customer Success Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$100,684
Average $114,125/year
$130,783
$8,390
Average $9,510/month
$10,899
$1,936
Average $2,195/week
$2,515
$48
Average $55/hour
$63
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $130,783 $10,899 $2,515 $63
Average $114,125 $9,510 $2,195 $55
25th Percentile $100,684 $8,390 $1,936 $48

Find Your Next Digital Customer Success Manager Job

Ready to take the next step in your career? Browse thousands of current Digital Customer Success Manager job openings on our job board. Use the search bar below to find your perfect match.

  • Melio | Raleigh, NC

    Melio | Raleigh, NC

    Job Description. Job Description. Customer Success Manager. Location. Remote.  . (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, ... more

    9 Days Ago

  • Guardz | Raleigh, NC

    Guardz | Raleigh, NC

    Job Description. Job Description. Established in 2022, Guardz rapidly emerged as a noteworthy player in the cybersecurity sphere, securing $85M in funding ... more

    9 Days Ago

  • Global Relay | Apex, NC

    Global Relay | Apex, NC

    Job Description. Job Description. Who we are. For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leadin... more

    9 Days Ago

  • Donorbox | Charlotte, NC

    Donorbox | Charlotte, NC

    Job Description. Job Description. About Donorbox. Donorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our m... more

    10 Days Ago

  • Targan Inc | Raleigh, NC

    Targan Inc | Raleigh, NC

    Job Description. Job Description. Position Summary.  . The Customer Success Manager serves as. the voice of the customer. within TARGAN, ensuring that poul... more

    10 Days Ago

  • Automated System Design | Hickory, NC

    Automated System Design | Hickory, NC

    Job Description. Job Description. Role Summary. ASD is seeking a strategic and process-driven. Customer Success Manager. (CSM) to guide, maintain, and purs... more

    10 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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