What are the main factors that influence a 3-1-1 Citizen Service Representative's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for 3-1-1 Citizen Service Representative?

The Software & Networking industry offers the highest average compensation for 3-1-1 Citizen Service Representative roles, with salaries approximately 50% above the market median.

How does experience change A 3-1-1 Citizen Service Representative's salary?

A 3-1-1 Citizen Service Representative's salary grows with experience: starting around $33,682 for beginners, reaching about $46,403 at mid-level, and approach $159,034 for experts.

What are the highest paying states for a 3-1-1 Citizen Service Representative?

3-1-1 Citizen Service Representative salary varies significantly by state. The top 3 highest paying states for 3-1-1 Citizen Service Representative roles are District of Columbia $50,742, California $50,549, Massachusetts $49,876. These tech hubs typically pay 10-15% above the national average.

3-1-1 Citizen Service Representative Salary in Mississippi

How much does a 3-1-1 Citizen Service Representative make in Mississippi? As of September 01, 2026, the average salary for a 3-1-1 Citizen Service Representative in Mississippi is $40,870 per year, which breaks down to an hourly rate of $20.

However, a 3-1-1 Citizen Service Representative's salary can vary significantly. Here's a look at the typical salary range:

Top Earners (90th percentile): $47,132
Majority Range (25th-75th percentile): $37,840 to $44,148
Entry-Level (10th percentile): $35,080

10% $35,080

50% (Median) $40,870

90% $47,132

3-1-1 Citizen Service Representative Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$44,148	$3,679	$849	$21
Average	$40,870	$3,406	$786	$20
25th Percentile	$37,840	$3,153	$728	$18

Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

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Check out 3-1-1 Citizen Service Representative Job Openings in Mississippi

Service Representative

LabCorp – Jackson, MS

Client Service Representative

Sedgwick – Biloxi, MS

Customer Service Representative

American Fidelity Assurance – Flowood, MS

Customer service representative

IBI GROUP – Tupelo, MS

Key Factors That Influence 3-1-1 Citizen Service Representative Salaries

A 3-1-1 Citizen Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects 3-1-1 Citizen Service Representative Salaries?

Experience is a primary driver of a 3-1-1 Citizen Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $33,682
Early Career (1-2 years): $40,188
Mid-Level (2-4 years): $46,403
Senior-Level (5-8 years): $130,800
Expert (over 8 years): $159,034

Job Role	Years of Experience	Average Salary
Network Service Representative I	less than 1 year	$33,682
3-1-1 Citizen Service Representative	1-2 years	$40,188
Network Service Representative III	2-4 years	$46,403
Network Service Manager	5-8 years	$130,800
Network Service Director	over 8 years	$159,034

How Do 3-1-1 Citizen Service Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract 3-1-1 Citizen Service Representatives. For example, consider the average annual salaries in these key locations:

District of Columbia: $50,742.
California: $50,549.
Massachusetts: $49,876.

District of Columbia $50,742 California $50,549 Massachusetts $49,876 Washington $49,692 New Jersey $49,674 Alaska $49,610 Connecticut $48,978 New York $48,721

Hawaii $47,901 Rhode Island $47,516 Maryland $47,254 Minnesota $46,897 Colorado $46,759 Illinois $46,714 Oregon $46,539 Delaware $46,411

New Hampshire $46,330 Virginia $46,150 Pennsylvania $45,623 Nevada $45,357 North Dakota $45,270 Michigan $45,132 Wisconsin $45,082 Vermont $44,981

Texas $44,702 Maine $44,683 Arizona $44,656 Ohio $44,624 Georgia $44,202 Indiana $43,991 Wyoming $43,950 Utah $43,886

Iowa $43,858 Kansas $43,638 Louisiana $43,574 North Carolina $43,551 Missouri $43,542 Florida $43,363 Montana $43,267 Nebraska $43,176

Kentucky $43,125 South Carolina $42,942 Tennessee $42,827 Idaho $42,781 New Mexico $42,447 Oklahoma $42,374 Alabama $42,103 South Dakota $41,649

Arkansas $41,402 West Virginia $41,269 Mississippi $40,870

Top Paying Cities for 3-1-1 Citizen Service Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Hillsboro: $40,107
Holly Bluff: $39,763
Kosciusko: $39,752

Hillsboro, MS $40,107

Holly Bluff, MS $39,763

Kosciusko, MS $39,752

Lake, MS $39,974

Lena, MS $40,132

Lexington, MS $39,682

Lorman, MS $39,781

Louise, MS $40,183

Ludlow, MS $40,220

Mc Adams, MS $39,716

Mc Cool, MS $39,672

Madden, MS $39,871

Madison, MS $40,585

Magee, MS $40,156

Mayersville, MS $40,001

Mendenhall, MS $40,299

Midnight, MS $40,184

Mize, MS $39,993

Morton, MS $40,313

Mount Olive, MS $39,996

Natchez, MS $39,884

Newhebron, MS $40,108

Pattison, MS $39,972

Pelahatchie, MS $40,441

Pickens, MS $40,001

Piney Woods, MS $40,508

Pinola, MS $40,275

Port Gibson, MS $39,965

Puckett, MS $40,352

Pulaski, MS $40,121

Raleigh, MS $40,013

Raymond, MS $40,570

Redwood, MS $40,023

Ridgeland, MS $40,689

Rolling Fork, MS $40,029

Sallis, MS $39,785

Sandhill, MS $40,534

Satartia, MS $40,226

Sharon, MS $40,269

Sibley, MS $39,980

Silver City, MS $39,960

Star, MS $40,563

Taylorsville, MS $39,892

Tchula, MS $39,715

Terry, MS $40,583

Thomastown, MS $39,875

Tinsley, MS $40,191

Tougaloo, MS $40,718

Utica, MS $40,346

Vaiden, MS $39,602

Valley Park, MS $39,838

Vaughan, MS $40,081

Vicksburg, MS $40,160

Walnut Grove, MS $39,947

Washington, MS $39,867

Wesson, MS $40,139

West, MS $39,597

Whitfield, MS $40,715

Yazoo City, MS $40,024

Jackson, MS $40,747

Pearl, MS $40,743

Richland, MS $40,747

Flowood, MS $40,735

Byram, MS $40,697

Lula, MS $40,536

Lyon, MS $39,782

Marks, MS $40,051

Michigan City, MS $40,838

Mount Pleasant, MS $41,820

Myrtle, MS $40,100

Nesbit, MS $42,511

New Albany, MS $40,028

Olive Branch, MS $42,449

Oxford, MS $40,166

Pope, MS $39,914

Potts Camp, MS $40,540

Red Banks, MS $41,799

Ripley, MS $39,976

Robinsonville, MS $41,937

Sarah, MS $41,337

Sardis, MS $40,613

Senatobia, MS $41,389

Sherard, MS $39,696

Sledge, MS $40,469

Southaven, MS $42,760

Taylor, MS $40,104

Tiplersville, MS $40,046

Tula, MS $39,880

Tunica, MS $41,446

University, MS $40,450

Victoria, MS $41,747

Walls, MS $42,668

Walnut, MS $40,060

Waterford, MS $40,688

Greenville, MS $40,742

Alligator, MS $39,569

Anguilla, MS $40,318

Arcola, MS $40,742

Avon, MS $40,742

Benoit, MS $40,361

Beulah, MS $39,989

Boyle, MS $40,180

Chatham, MS $40,672

Cleveland, MS $40,034

Doddsville, MS $39,814

Drew, MS $39,601

Parchman, MS $39,644

Dublin, MS $39,499

Duncan, MS $39,548

Glen Allan, MS $40,551

Grace, MS $40,452

Gunnison, MS $39,664

Hollandale, MS $40,742

Holly Ridge, MS $40,388

Indianola, MS $40,415

Inverness, MS $40,336

Isola, MS $40,427

Leland, MS $40,742

Merigold, MS $39,819

Metcalfe, MS $40,742

Moorhead, MS $40,024

Mound Bayou, MS $39,782

Pace, MS $40,017

Panther Burn, MS $40,565

Rena Lara, MS $39,557

Rome, MS $39,565

Rosedale, MS $39,922

Ruleville, MS $39,792

Scott, MS $40,500

Shaw, MS $40,302

Shelby, MS $39,688

Stoneville, MS $40,742

Sunflower, MS $39,949

Wayside, MS $40,742

Winstonville, MS $39,892

Winterville, MS $40,742

Tupelo, MS $40,211

Algoma, MS $40,100

Amory, MS $39,533

Baldwyn, MS $40,002

Becker, MS $39,431

Belden, MS $40,142

Belmont, MS $39,845

Blue Springs, MS $40,029

Booneville, MS $39,978

Burnsville, MS $39,946

Corinth, MS $40,098

Dennis, MS $39,799

Derma, MS $40,065

Ecru, MS $40,062

Fulton, MS $40,003

Gattman, MS $39,374

Glen, MS $39,986

Abbeville, MS $40,398

Arkabutla, MS $41,779

Ashland, MS $40,551

Batesville, MS $40,284

Belen, MS $39,928

Blue Mountain, MS $40,068

Byhalia, MS $41,984

Clarksdale, MS $39,666

Coahoma, MS $40,075

Coldwater, MS $41,845

Como, MS $40,843

Courtland, MS $40,075

Crenshaw, MS $40,631

Crowder, MS $39,936

Darling, MS $40,269

Dumas, MS $39,950

Dundee, MS $40,561

Etta, MS $40,056

Falcon, MS $40,365

Falkner, MS $40,247

Farrell, MS $39,783

Friars Point, MS $40,098

Hernando, MS $42,156

Hickory Flat, MS $40,361

Holly Springs, MS $41,013

Horn Lake, MS $42,714

Independence, MS $41,681

Jonestown, MS $40,111

Lake Cormorant, MS $42,489

Lamar, MS $41,035

Stennis Space Center, MS $40,714

Diamondhead, MS $40,371

Biloxi, MS $40,618

Diberville, MS $40,596

Escatawpa, MS $40,398

Gautier, MS $40,391

Hurley, MS $40,506

Kiln, MS $40,412

Lakeshore, MS $40,745

Long Beach, MS $40,321

Mc Henry, MS $40,209

Moss Point, MS $40,431

Ocean Springs, MS $40,451

Vancleave, MS $40,351

Pascagoula, MS $40,430

Pass Christian, MS $40,323

Pearlington, MS $41,272

Perkinston, MS $40,201

Saucier, MS $40,330

Waveland, MS $40,435

Wiggins, MS $40,064

Brookhaven, MS $40,133

Bogue Chitto, MS $39,928

Bude, MS $39,933

Centreville, MS $41,108

Chatawa, MS $40,294

Crosby, MS $40,168

Fernwood, MS $40,105

Gloster, MS $40,442

Jayess, MS $39,795

Kokomo, MS $39,814

Liberty, MS $40,553

Mc Call Creek, MS $39,896

Mccomb, MS $39,943

Magnolia, MS $40,151

Meadville, MS $39,776

Monticello, MS $40,033

Oak Vale, MS $39,831

Osyka, MS $40,430

Roxie, MS $39,754

Ruth, MS $39,856

Silver Creek, MS $39,997

Smithdale, MS $39,870

Sontag, MS $40,046

Summit, MS $39,854

Tylertown, MS $39,846

Union Church, MS $39,934

Woodville, MS $40,596

Columbus, MS $39,077

Aberdeen, MS $39,340

Ackerman, MS $39,689

Artesia, MS $39,134

Bellefontaine, MS $39,750

Brooksville, MS $39,284

Caledonia, MS $39,250

Cedarbluff, MS $39,345

Crawford, MS $39,193

Eupora, MS $39,739

French Camp, MS $39,679

Hamilton, MS $39,175

Kilmichael, MS $39,659

Maben, MS $39,583

Mantee, MS $39,635

Mathiston, MS $39,654

Mayhew, MS $39,079

Montpelier, MS $39,485

Pheba, MS $39,447

Prairie, MS $39,336

Starkville, MS $39,295

Mississippi State, MS $39,263

Steens, MS $39,098

Stewart, MS $39,665

Sturgis, MS $39,561

Walthall, MS $39,816

Weir, MS $39,728

West Point, MS $39,154

Woodland, MS $39,658

Thaxton, MS $39,956

Tishomingo, MS $39,768

Toccopola, MS $39,959

Trebloc, MS $39,528

Tremont, MS $39,912

Van Vleet, MS $39,834

Vardaman, MS $39,882

Verona, MS $40,203

Wheeler, MS $39,982

Grenada, MS $39,678

Banner, MS $39,850

Big Creek, MS $39,745

Bruce, MS $39,875

Calhoun City, MS $39,826

Carrollton, MS $39,491

Cascilla, MS $39,540

Charleston, MS $39,595

Coffeeville, MS $39,702

Coila, MS $39,495

Cruger, MS $39,586

Duck Hill, MS $39,646

Elliott, MS $39,690

Enid, MS $39,708

Glendora, MS $39,476

Gore Springs, MS $39,718

Greenwood, MS $39,480

Holcomb, MS $39,489

Itta Bena, MS $39,771

Mc Carley, MS $39,542

Minter City, MS $39,396

Money, MS $39,449

Morgan City, MS $39,841

North Carrollton, MS $39,704

Oakland, MS $39,663

Paris, MS $39,851

Philipp, MS $39,365

Pittsboro, MS $39,885

Schlater, MS $39,474

Scobey, MS $39,599

Sidon, MS $39,574

Slate Spring, MS $39,801

Sumner, MS $39,593

Swan Lake, MS $39,490

Swiftown, MS $39,946

Tie Plant, MS $39,680

Tillatoba, MS $39,618

Tippo, MS $39,427

Tutwiler, MS $39,573

Vance, MS $39,509

Water Valley, MS $39,809

Webb, MS $39,539

Winona, MS $39,646

Belzoni, MS $40,135

Benton, MS $40,073

Bentonia, MS $40,359

Bolton, MS $40,526

Brandon, MS $40,529

Braxton, MS $40,461

Camden, MS $39,969

Canton, MS $40,384

Carthage, MS $39,893

Cary, MS $40,071

Clinton, MS $40,654

Conehatta, MS $39,892

Crystal Springs, MS $40,444

Delta City, MS $40,562

D Lo, MS $40,377

Durant, MS $39,721

Edwards, MS $40,420

Ethel, MS $39,668

Fayette, MS $39,798

Flora, MS $40,507

Pocahontas, MS $40,705

Florence, MS $40,611

Meridian, MS $39,814

Bailey, MS $39,760

Buckatunna, MS $39,795

Chunky, MS $39,723

Clara, MS $39,766

Collinsville, MS $39,781

Daleville, MS $39,722

Decatur, MS $39,782

De Kalb, MS $39,731

Enterprise, MS $39,723

Hickory, MS $39,730

Lauderdale, MS $39,770

Lawrence, MS $39,867

Little Rock, MS $39,738

Louin, MS $39,805

Louisville, MS $39,729

Macon, MS $39,829

Marion, MS $39,900

Newton, MS $39,791

Noxapater, MS $39,748

Pachuta, MS $39,700

Paulding, MS $39,692

Philadelphia, MS $39,781

Porterville, MS $39,723

Preston, MS $39,735

Quitman, MS $39,751

Rose Hill, MS $39,669

Scooba, MS $39,815

Sebastopol, MS $39,989

Shubuta, MS $39,717

Shuqualak, MS $39,809

State Line, MS $39,869

Stonewall, MS $39,768

Toomsuba, MS $39,779

Union, MS $39,757

Vossburg, MS $39,708

Waynesboro, MS $39,769

Hattiesburg, MS $39,861

Bassfield, MS $39,831

Bay Springs, MS $39,835

Beaumont, MS $39,816

Brooklyn, MS $39,897

Carriere, MS $40,599

Carson, MS $39,849

Collins, MS $39,885

Columbia, MS $39,826

Eastabuchie, MS $39,786

Ellisville, MS $39,800

Heidelberg, MS $39,736

Laurel, MS $39,923

Leakesville, MS $40,123

Lucedale, MS $40,436

Lumberton, MS $40,006

Mc Lain, MS $39,971

Mc Neill, MS $40,549

Moselle, MS $39,786

Moss, MS $39,762

Neely, MS $39,898

New Augusta, MS $39,735

Nicholson, MS $40,800

Ovett, MS $39,733

Petal, MS $39,847

Picayune, MS $40,762

Poplarville, MS $40,285

Prentiss, MS $39,974

Purvis, MS $39,848

Richton, MS $39,727

Sandersville, MS $39,805

Sandy Hook, MS $39,842

Seminary, MS $39,777

Soso, MS $39,770

Stringer, MS $39,793

Sumrall, MS $39,797

Foxworth, MS $39,814

Gulfport, MS $40,298

Bay Saint Louis, MS $40,669

Plantersville, MS $39,982

Pontotoc, MS $40,091

Randolph, MS $39,942

Rienzi, MS $39,982

Saltillo, MS $40,107

Shannon, MS $39,996

Sherman, MS $40,155

Smithville, MS $39,780

Golden, MS $39,848

Greenwood Springs, MS $39,503

Guntown, MS $40,042

Houlka, MS $39,999

Houston, MS $39,783

Iuka, MS $39,803

Mantachie, MS $40,047

Marietta, MS $39,930

Mooreville, MS $40,122

Nettleton, MS $39,837

New Site, MS $39,844

Okolona, MS $39,747

Lambert, MS $39,619

Forest, MS $40,084

Gallman, MS $40,334

Georgetown, MS $40,358

Goodman, MS $39,928

Harperville, MS $40,052

Harriston, MS $39,816

Harrisville, MS $40,424

Hazlehurst, MS $40,177

Hermanville, MS $40,046

3-1-1 Citizen Service Representative Salary by Industry: Top Paying Sectors

For 3-1-1 Citizen Service Representative roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 50% above the average. In contrast, 3-1-1 Citizen Service Representative positions in Telecom or Business Services typically offer lower base pay, as these industries often view 3-1-1 Citizen Service Representative as a support function rather than a direct revenue driver.

The top paying industries for a 3-1-1 Citizen Service Representative

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Software & Networking	$61,306	$29.0	50%
Energy & Utilities	$49,044	$24.0	20%
Edu., Gov't. & Nonprofit	$44,957	$22.0	10%

3-1-1 Citizen Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a 3-1-1 Citizen Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$37,840

Average $40,870/year

$44,148

$3,153

Average $3,406/month

$3,679

$728

Average $786/week

$849

$18

Average $20/hour

$21

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$44,148	$3,679	$849	$21
Average	$40,870	$3,406	$786	$20
25th Percentile	$37,840	$3,153	$728	$18

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Ready to take the next step in your career? Browse thousands of current 3-1-1 Citizen Service Representative job openings on our job board. Use the search bar below to find your perfect match.

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