What are the main factors that influence a 3-1-1 Citizen Service Representative's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for 3-1-1 Citizen Service Representative?

The Software & Networking industry offers the highest average compensation for 3-1-1 Citizen Service Representative roles, with salaries approximately 50% above the market median.

How does experience change A 3-1-1 Citizen Service Representative's salary?

A 3-1-1 Citizen Service Representative's salary grows with experience: starting around $35,658 for beginners, reaching about $49,124 at mid-level, and approach $168,361 for experts.

What are the highest paying states for a 3-1-1 Citizen Service Representative?

3-1-1 Citizen Service Representative salary varies significantly by state. The top 3 highest paying states for 3-1-1 Citizen Service Representative roles are District of Columbia $50,742, California $50,549, Massachusetts $49,876. These tech hubs typically pay 10-15% above the national average.

3-1-1 Citizen Service Representative Salary in Montana

How much does a 3-1-1 Citizen Service Representative make in Montana? As of September 01, 2026, the average salary for a 3-1-1 Citizen Service Representative in Montana is $43,267 per year, which breaks down to an hourly rate of $21.

However, a 3-1-1 Citizen Service Representative's salary can vary significantly. Here's a look at the typical salary range:

Top Earners (90th percentile): $49,896
Majority Range (25th-75th percentile): $40,059 to $46,737
Entry-Level (10th percentile): $37,138

10% $37,138

50% (Median) $43,267

90% $49,896

3-1-1 Citizen Service Representative Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$46,737	$3,895	$899	$22
Average	$43,267	$3,606	$832	$21
25th Percentile	$40,059	$3,338	$770	$19

Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

For HR & Compensation Team

What should I pay?

See how Salary.com helps teams price roles more accurately.

Benchmark 3-1-1 Citizen Service Representative with confidence

Get deeper market data to support decisions.

Work Email

Phone No.

Choose a perfect time to talk with a compensation expert.

Book a Demo

Check out 3-1-1 Citizen Service Representative Job Openings in Montana

HVAC Service Sales Representative

Primech Recruiting – Bozeman, MT

Customer Service Representative

Viajemos Solas pero en Grupo – Billings Metropolitan Area, MT

Customer Service Representative

Montana Advanced Caregivers – Billings Metropolitan Area, MT

FitLife Service Representative

One and Only Fitness Consulting – Great Falls, MT

Key Factors That Influence 3-1-1 Citizen Service Representative Salaries

A 3-1-1 Citizen Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects 3-1-1 Citizen Service Representative Salaries?

Experience is a primary driver of a 3-1-1 Citizen Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $35,658
Early Career (1-2 years): $42,544
Mid-Level (2-4 years): $49,124
Senior-Level (5-8 years): $138,470
Expert (over 8 years): $168,361

Job Role	Years of Experience	Average Salary
Network Service Representative I	less than 1 year	$35,658
3-1-1 Citizen Service Representative	1-2 years	$42,544
Network Service Representative III	2-4 years	$49,124
Network Service Manager	5-8 years	$138,470
Network Service Director	over 8 years	$168,361

How Do 3-1-1 Citizen Service Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract 3-1-1 Citizen Service Representatives. For example, consider the average annual salaries in these key locations:

District of Columbia: $50,742.
California: $50,549.
Massachusetts: $49,876.

District of Columbia $50,742 California $50,549 Massachusetts $49,876 Washington $49,692 New Jersey $49,674 Alaska $49,610 Connecticut $48,978 New York $48,721

Hawaii $47,901 Rhode Island $47,516 Maryland $47,254 Minnesota $46,897 Colorado $46,759 Illinois $46,714 Oregon $46,539 Delaware $46,411

New Hampshire $46,330 Virginia $46,150 Pennsylvania $45,623 Nevada $45,357 North Dakota $45,270 Michigan $45,132 Wisconsin $45,082 Vermont $44,981

Texas $44,702 Maine $44,683 Arizona $44,656 Ohio $44,624 Georgia $44,202 Indiana $43,991 Wyoming $43,950 Utah $43,886

Iowa $43,858 Kansas $43,638 Louisiana $43,574 North Carolina $43,551 Missouri $43,542 Florida $43,363 Montana $43,267 Nebraska $43,176

Kentucky $43,125 South Carolina $42,942 Tennessee $42,827 Idaho $42,781 New Mexico $42,447 Oklahoma $42,374 Alabama $42,103 South Dakota $41,649

Arkansas $41,402 West Virginia $41,269 Mississippi $40,870

Top Paying Cities for 3-1-1 Citizen Service Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Absarokee: $43,004
Acton: $44,045
Ashland: $42,971

Absarokee, MT $43,004

Acton, MT $44,045

Ashland, MT $42,971

Ballantine, MT $43,978

Bearcreek, MT $42,998

Belfry, MT $43,041

Bighorn, MT $42,900

Big Timber, MT $42,968

Birney, MT $42,940

Boyd, MT $43,391

Bridger, MT $43,223

Broadview, MT $43,801

Busby, MT $42,989

Clyde Park, MT $42,976

Columbus, MT $43,329

Cooke City, MT $42,892

Crow Agency, MT $43,026

Custer, MT $43,037

Decker, MT $42,981

Edgar, MT $43,881

Emigrant, MT $42,972

Fishtail, MT $42,935

Fromberg, MT $43,708

Gardiner, MT $42,973

Garryowen, MT $43,009

Grass Range, MT $42,929

Greycliff, MT $42,971

Hardin, MT $43,383

Fort Smith, MT $43,248

Harlowton, MT $42,953

Huntley, MT $44,194

Hysham, MT $42,922

Ingomar, MT $42,841

Joliet, MT $43,713

Lame Deer, MT $43,014

Laurel, MT $44,182

Lavina, MT $43,073

Livingston, MT $43,023

Lodge Grass, MT $43,033

Mc Leod, MT $42,878

Martinsdale, MT $42,906

Melstone, MT $42,922

Melville, MT $42,890

Molt, MT $43,921

Mosby, MT $42,863

Musselshell, MT $42,907

Nye, MT $42,930

Otter, MT $42,972

Park City, MT $43,878

Pompeys Pillar, MT $43,704

Pray, MT $42,950

Pryor, MT $43,729

Rapelje, MT $43,224

Red Lodge, MT $43,007

Reed Point, MT $42,953

Roberts, MT $43,188

Roscoe, MT $42,922

Roundup, MT $43,003

Ryegate, MT $42,914

Saint Xavier, MT $43,210

Sanders, MT $42,974

Sand Springs, MT $42,868

Shawmut, MT $42,901

Shepherd, MT $44,001

Silver Gate, MT $43,007

Springdale, MT $42,944

Sumatra, MT $42,868

Teigen, MT $42,930

Two Dot, MT $42,896

Wilsall, MT $42,934

Winnett, MT $42,899

Worden, MT $43,650

Wyola, MT $43,052

Billings, MT $44,233

Baker, MT $43,120

Wolf Point, MT $42,973

Antelope, MT $43,025

Bainville, MT $43,173

Brockton, MT $42,951

Brockway, MT $42,891

Circle, MT $42,924

Crane, MT $43,203

Culbertson, MT $43,045

Dagmar, MT $43,066

Fairview, MT $43,191

Flaxville, MT $42,918

Fort Peck, MT $42,897

Frazer, MT $42,946

Froid, MT $42,988

Glasgow, MT $42,969

Saint Marie, MT $43,152

Glentana, MT $42,897

Hinsdale, MT $42,888

Homestead, MT $42,988

Lambert, MT $42,962

Larslan, MT $42,891

Medicine Lake, MT $42,982

Nashua, MT $42,947

Opheim, MT $42,885

Outlook, MT $42,949

Peerless, MT $42,893

Plentywood, MT $43,017

Poplar, MT $42,980

Raymond, MT $42,985

Redstone, MT $42,894

Reserve, MT $42,936

Richey, MT $42,912

Richland, MT $42,888

Saco, MT $42,913

Savage, MT $43,039

Scobey, MT $42,951

Sidney, MT $43,201

Vandalia, MT $42,908

Vida, MT $42,922

Westby, MT $43,057

Whitetail, MT $42,887

Miles City, MT $42,976

Alzada, MT $42,939

Angela, MT $42,862

Alberton, MT $42,925

Arlee, MT $42,941

Bonner, MT $42,927

Charlo, MT $42,954

Clinton, MT $42,956

Condon, MT $42,879

Conner, MT $42,964

Corvallis, MT $43,021

Darby, MT $42,881

De Borgia, MT $42,792

Dixon, MT $42,916

Drummond, MT $42,939

Florence, MT $43,011

Frenchtown, MT $42,993

Grantsdale, MT $42,998

Hall, MT $42,930

Hamilton, MT $42,999

Pinesdale, MT $43,097

Haugan, MT $42,782

Helmville, MT $42,847

Heron, MT $42,798

Hot Springs, MT $42,876

Huson, MT $42,936

Lolo, MT $42,985

Lonepine, MT $42,892

Milltown, MT $43,094

Noxon, MT $42,781

Ovando, MT $42,842

Pablo, MT $43,107

Paradise, MT $42,940

Philipsburg, MT $42,930

Plains, MT $42,906

Polson, MT $42,973

Ravalli, MT $42,946

Ronan, MT $42,979

Saint Ignatius, MT $42,968

Saint Regis, MT $42,877

Saltese, MT $42,765

Seeley Lake, MT $42,951

Stevensville, MT $43,019

Sula, MT $42,866

Superior, MT $42,908

Thompson Falls, MT $42,847

Trout Creek, MT $42,807

Victor, MT $42,993

Kalispell, MT $43,011

Big Arm, MT $42,954

Bigfork, MT $42,952

Columbia Falls, MT $43,006

Coram, MT $42,951

Dayton, MT $42,960

Elmo, MT $42,909

Essex, MT $42,881

Eureka, MT $42,964

Fortine, MT $42,922

Hungry Horse, MT $43,056

Kila, MT $42,917

Lake Mc Donald, MT $42,956

Lakeside, MT $42,988

Libby, MT $42,899

Marion, MT $42,893

Martin City, MT $42,986

Olney, MT $42,887

Polebridge, MT $42,812

Proctor, MT $42,897

Rexford, MT $42,929

Rollins, MT $42,923

Somers, MT $42,982

Stryker, MT $42,879

Trego, MT $42,911

Troy, MT $42,781

West Glacier, MT $42,825

Whitefish, MT $42,985

Bloomfield, MT $42,935

Boyes, MT $42,949

Broadus, MT $42,962

Brusett, MT $42,893

Capitol, MT $42,859

Cohagen, MT $42,877

Colstrip, MT $43,051

Ekalaka, MT $42,951

Fallon, MT $42,997

Forsyth, MT $42,940

Glendive, MT $43,082

Hammond, MT $42,922

Hathaway, MT $42,969

Ismay, MT $42,935

Jordan, MT $42,902

Kinsey, MT $42,953

Lindsay, MT $42,899

Mildred, MT $42,996

Olive, MT $42,908

Plevna, MT $43,034

Powderville, MT $42,866

Rosebud, MT $42,887

Terry, MT $42,915

Volborg, MT $42,888

Wibaux, MT $43,065

Willard, MT $43,048

Great Falls, MT $41,122

Malmstrom A F B, MT $41,122

Augusta, MT $42,886

Babb, MT $42,902

Belt, MT $41,627

Black Eagle, MT $41,122

Brady, MT $42,479

Browning, MT $42,959

Buffalo, MT $42,926

Bynum, MT $42,921

Carter, MT $41,836

Cascade, MT $42,415

Choteau, MT $42,922

Coffee Creek, MT $42,925

Conrad, MT $42,961

Cut Bank, MT $42,932

Denton, MT $42,915

Dupuyer, MT $42,881

Dutton, MT $41,992

East Glacier Park, MT $42,863

Ethridge, MT $42,876

Fairfield, MT $42,583

Floweree, MT $41,209

Forest Grove, MT $42,908

Fort Benton, MT $42,613

Fort Shaw, MT $41,685

Galata, MT $42,888

Geraldine, MT $42,906

Geyser, MT $42,597

Heart Butte, MT $42,958

Highwood, MT $41,687

Hilger, MT $42,925

Hobson, MT $42,931

Judith Gap, MT $42,923

Kevin, MT $42,916

Ledger, MT $42,897

Lewistown, MT $43,001

Loma, MT $42,906

Lothair, MT $42,902

Moccasin, MT $42,934

Monarch, MT $42,459

Moore, MT $42,957

Neihart, MT $42,776

Oilmont, MT $42,894

Pendroy, MT $42,881

Power, MT $41,524

Raynesford, MT $42,409

Roy, MT $42,886

Sand Coulee, MT $41,122

Shelby, MT $42,962

Simms, MT $42,010

Stanford, MT $42,929

Stockett, MT $41,546

Sunburst, MT $42,931

Sun River, MT $41,469

Sweet Grass, MT $42,905

Biddle, MT $42,977

Ulm, MT $41,142

Valier, MT $42,925

Vaughn, MT $41,292

Winifred, MT $42,910

Havre, MT $42,991

Big Sandy, MT $42,918

Box Elder, MT $43,004

Chester, MT $42,924

Chinook, MT $42,932

Dodson, MT $42,916

Gildford, MT $42,909

Harlem, MT $42,968

Hays, MT $42,985

Hingham, MT $42,909

Hogeland, MT $42,902

Inverness, MT $42,899

Joplin, MT $42,909

Kremlin, MT $42,908

Lloyd, MT $42,845

Loring, MT $42,885

Malta, MT $42,939

Rudyard, MT $42,919

Turner, MT $42,912

Whitewater, MT $42,893

Whitlash, MT $42,863

Zortman, MT $42,943

Zurich, MT $42,885

Helena, MT $41,003

Basin, MT $41,899

Boulder, MT $42,358

Canyon Creek, MT $41,461

Clancy, MT $41,073

East Helena, MT $40,976

Fort Harrison, MT $40,976

Jefferson City, MT $41,368

Lincoln, MT $42,920

Marysville, MT $41,410

Radersburg, MT $42,426

Ringling, MT $42,872

Toston, MT $42,589

Townsend, MT $41,957

White Sulphur Springs, MT $42,746

Winston, MT $41,453

Wolf Creek, MT $42,327

Butte, MT $42,918

Alder, MT $42,903

Anaconda, MT $43,013

Avon, MT $41,869

Belgrade, MT $43,064

Bozeman, MT $43,092

Big Sky, MT $43,060

Cameron, MT $42,875

Cardwell, MT $42,968

Deer Lodge, MT $42,657

Dell, MT $42,758

Dillon, MT $42,936

Divide, MT $42,924

Elliston, MT $41,520

Ennis, MT $42,994

Gallatin Gateway, MT $42,969

Garrison, MT $42,446

Glen, MT $42,923

Gold Creek, MT $42,730

Harrison, MT $42,980

Jackson, MT $42,813

Lima, MT $42,788

Mc Allister, MT $42,986

Manhattan, MT $43,052

Melrose, MT $42,928

Norris, MT $42,927

Polaris, MT $42,875

Pony, MT $42,989

Ramsay, MT $43,012

Sheridan, MT $43,004

Silver Star, MT $43,003

Three Forks, MT $43,018

Twin Bridges, MT $42,967

Virginia City, MT $42,982

Warm Springs, MT $43,007

West Yellowstone, MT $42,958

Whitehall, MT $43,012

Willow Creek, MT $42,999

Wisdom, MT $42,823

Wise River, MT $42,898

Missoula, MT $43,159

3-1-1 Citizen Service Representative Salary by Industry: Top Paying Sectors

For 3-1-1 Citizen Service Representative roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 50% above the average. In contrast, 3-1-1 Citizen Service Representative positions in Telecom or Business Services typically offer lower base pay, as these industries often view 3-1-1 Citizen Service Representative as a support function rather than a direct revenue driver.

The top paying industries for a 3-1-1 Citizen Service Representative

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Software & Networking	$64,901	$31.0	50%
Energy & Utilities	$51,921	$25.0	20%
Edu., Gov't. & Nonprofit	$47,594	$23.0	10%

3-1-1 Citizen Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a 3-1-1 Citizen Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$40,059

Average $43,267/year

$46,737

$3,338

Average $3,606/month

$3,895

$770

Average $832/week

$899

$19

Average $21/hour

$22

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$46,737	$3,895	$899	$22
Average	$43,267	$3,606	$832	$21
25th Percentile	$40,059	$3,338	$770	$19

Find Your Next 3-1-1 Citizen Service Representative Job

Ready to take the next step in your career? Browse thousands of current 3-1-1 Citizen Service Representative job openings on our job board. Use the search bar below to find your perfect match.

Energy Partners LLC | Missoula, MT

Customer Service Representative

Energy Partners LLC | Missoula, MT

Job Description. Job Description. Job Summary. Energy Partners Propane Customer Service Representative will support customers by providing helpful informat... more

2 Days Ago
Vocal Credit Union | Helena, MT

Member Service Representative

Vocal Credit Union | Helena, MT

Member Services Representative POSITION Summary: One who is responsible for performing a broad variety of member services and internal processing procedure... more

3 Days Ago
Dynojet | Belgrade, MT

Customer Service Representative

Dynojet | Belgrade, MT

Job Description. Job Description. Dynojet Research is a leading provider of powersports performance technology, delivering innovative products and solution... more

3 Days Ago
Forefront Dermatology | Missoula, MT

Patient Service Representative

Forefront Dermatology | Missoula, MT

Job Description. Job Description. About the Job. The Clinical Receptionist is responsible for welcoming patients to the clinic and preparing the electronic... more

3 Days Ago
Thurston Inc Ennis | Ennis, MT

Customer Service Representative

Thurston Inc Ennis | Ennis, MT

Job Description. Job Description. Description. . OBJECTIVE/FUNCTION. Customer Service Professional managing and working with client’s insurance policies a... more

4 Days Ago
Beaverhead Motors | Dillon, MT

Customer Service Representative

Beaverhead Motors | Dillon, MT

Job Description. Job Description. . Beaverhead Motors is seeking a dedicated Customer Service Representative to join our team in Dillon, MT. In this role,... more

4 Days Ago

For Employees

Analyze the market and your qualifications to negotiate your salary with confidence.

Get a Salary Increase

Search thousands of open positions to find your next opportunity.

Search Job Openings

For Employers

Individualize employee pay based on unique job requirements and personal qualifications.

Adjust Employee Salary

Get the latest market price for benchmark jobs and jobs in your industry.

Price My Industry Jobs

Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Salary Search

Salary Calculator Tools

Know Your Worth

Advance at Work

Explore Career Path

Land Your Next Role

Software + AI

Data

Survey Catalogue