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Customer Retention Representative Salary in North Dakota

How much does a Customer Retention Representative make in North Dakota? As of September 01, 2026, the average salary for a Customer Retention Representative in North Dakota is $43,520 per year, which breaks down to an hourly rate of $21.

However, a Customer Retention Representative's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $53,119
  • Majority Range (25th-75th percentile): $39,716 to $48,545
  • Entry-Level (10th percentile): $36,253
Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Customer Retention Representative Job Openings in North Dakota

Key Factors That Influence Customer Retention Representative Salaries

A Customer Retention Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Retention Representative Salaries?

Experience is a primary driver of a Customer Retention Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $37,648
  • Early Career (1-2 years): $42,474
  • Mid-Level (2-4 years): $49,737
  • Senior-Level (5-8 years): $55,573
  • Expert (over 8 years): $62,325
Job RoleYears of ExperienceAverage Salary
Customer Service Representative I less than 1 year $37,648
Customer Retention Representative 1-2 years $42,474
Customer Service Representative III 2-4 years $49,737
Customer Service Representative IV 5-8 years $55,573
Customer Service Team Leader over 8 years $62,325

How Do Customer Retention Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Retention Representatives. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $48,781.
  • California: $48,596.
  • Massachusetts: $47,948.

Top Paying Cities for Customer Retention Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Epping: $44,430
  • Fortuna: $44,118
  • Grenora: $44,058

Customer Retention Representative Salary by Industry: Top Paying Sectors

For Customer Retention Representative roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Retention Representative positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Customer Retention Representative as a support function rather than a direct revenue driver.

The top paying industries for a Customer Retention Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services $50,048 $24.0 15%
Biotechnology $47,872 $23.0 10%
Energy & Utilities $47,872 $23.0 10%
Healthcare $47,002 $23.0 8%
Pharmaceuticals $47,002 $23.0 8%

Customer Retention Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Retention Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on September 01, 2026
$39,716
Average $43,520/year
$48,545
$3,310
Average $3,627/month
$4,045
$764
Average $837/week
$934
$19
Average $21/hour
$23
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $48,545 $4,045 $934 $23
Average $43,520 $3,627 $837 $21
25th Percentile $39,716 $3,310 $764 $19

Find Your Next Customer Retention Representative Job

Ready to take the next step in your career? Browse thousands of current Customer Retention Representative job openings on our job board. Use the search bar below to find your perfect match.

  • Break Time Corner Market LLC | Dickinson, ND

    Customer Service Representative

    Break Time Corner Market LLC | Dickinson, ND

    Job Title:Gas Station Customer Service Representative (CSR) Job Type:Full-time / Part-timeSchedule:Morning, evening, overnight, weekends, and holidays as n... more

    9 Days Ago

  • Recruitics | West Fargo, ND

    Customer Service Representative

    Recruitics | West Fargo, ND

    Tax Software Support - Independent Contractor Location:Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax s... more

    9 Days Ago

  • City of Fargo | Fargo, ND

    Customer Service Representative III

    City of Fargo | Fargo, ND

    This position is working on-site.Provides customer service and processes payments for utilities and other city services. Under limited supervision, perform... more

    9 Days Ago

  • Culligan | Fargo, ND

    Customer Support Representative

    Culligan | Fargo, ND

    Customer Service RepresentativeCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directl... more

    9 Days Ago

  • Dacotah Banks | Minot, ND

    Customer Service Representative

    Dacotah Banks | Minot, ND

    As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their finan... more

    9 Days Ago

  • Border States Industries, Inc. | Fargo, ND

    Customer Service Representative

    Border States Industries, Inc. | Fargo, ND

    Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make d... more

    9 Days Ago

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Where Does Our Salary Data Come From?

Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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