Customer Retention Specialist
Kali Render - State Farm Agent – Holly Hill, SC
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How much does a Customer Retention Representative make in South Carolina? As of September 01, 2026, the average salary for a Customer Retention Representative in South Carolina is $41,282 per year, which breaks down to an hourly rate of $20.
However, a Customer Retention Representative's salary can vary significantly. Here's a look at the typical salary range:
Customer Retention Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
|---|---|---|---|---|
| 75th Percentile | $46,048 | $3,837 | $886 | $22 |
| Average | $41,282 | $3,440 | $794 | $20 |
| 25th Percentile | $37,674 | $3,139 | $724 | $18 |
A Customer Retention Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Retention Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Customer Service Representative I | less than 1 year | $35,712 |
| Customer Retention Representative | 1-2 years | $40,289 |
| Customer Service Representative III | 2-4 years | $47,180 |
| Customer Service Representative IV | 5-8 years | $52,715 |
| Customer Service Team Leader | over 8 years | $59,120 |
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Retention Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Retention Representative roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Retention Representative positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Customer Retention Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $47,475 | $23.0 | 15% |
| Biotechnology | $45,410 | $22.0 | 10% |
| Energy & Utilities | $45,410 | $22.0 | 10% |
| Healthcare | $44,585 | $21.0 | 8% |
| Pharmaceuticals | $44,585 | $21.0 | 8% |
Understanding how a Customer Retention Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $46,048 | $3,837 | $886 | $22 |
| Average | $41,282 | $3,440 | $794 | $20 |
| 25th Percentile | $37,674 | $3,139 | $724 | $18 |
Ready to take the next step in your career? Browse thousands of current Customer Retention Representative job openings on our job board. Use the search bar below to find your perfect match.
Circle K Stores, Inc. | Hilton Head Island, SC
Circle K Stores, Inc. | Hilton Head Island, SC
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Circle K Stores, Inc. | Aiken, SC
Circle K Stores, Inc. | Aiken, SC
Store 2709912Q: 301 Robert Bell Pkwy, Aiken, South Carolina 29801Shift AvailabilityFlexible AvailabilityJob TypeFull timeThe position includes, but is not ... more
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Circle K Stores, Inc. | Spartanburg, SC
Circle K Stores, Inc. | Spartanburg, SC
Store 2723245: 349 Edgefield Dr, Belvedere, South Carolina 29841Shift AvailabilityFlexible AvailabilityTime TypeLead Customer Service RepresentativeWe want... more
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Circle K Stores, Inc. | Columbia, SC
Circle K Stores, Inc. | Columbia, SC
Store 2705183: 7901 Garners Ferry Rd, Columbia, South Carolina 29209Shift AvailabilityFlexible AvailabilityTime TypeCustomer Service RepresentativeWe want ... more
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Circle K Stores, Inc. | Wagener, SC
Circle K Stores, Inc. | Wagener, SC
Store 2702664: 206 Railroad Ave E, Wagener, South Carolina 29164Shift AvailabilityFlexible AvailabilityJob TypeCustomer Service RepresentativeWe want you t... more
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Circle K Stores, Inc. | Roebuck, SC
Circle K Stores, Inc. | Roebuck, SC
Store 2723416: 6200 Hwy 221, Roebuck, South Carolina 29376Shift AvailabilityFlexible AvailabilityTime TypeCustomer Service RepresentativeWe want you to joi... more
9 Days Ago
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