What are the main factors that influence a Customer Retention Representative's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for Customer Retention Representative?

The Financial Services industry offers the highest average compensation for Customer Retention Representative roles, with salaries approximately 15% above the market median.

How does experience change A Customer Retention Representative's salary?

A Customer Retention Representative's salary grows with experience: starting around $35,300 for beginners, reaching about $46,636 at mid-level, and approach $58,438 for experts.

What are the highest paying states for a Customer Retention Representative?

Customer Retention Representative salary varies significantly by state. The top 3 highest paying states for Customer Retention Representative roles are District of Columbia $48,781, California $48,596, Massachusetts $47,948. These tech hubs typically pay 10-15% above the national average.

How much do different types of Customer Retention Representative roles make?

Salaries for Customer Retention Representative level roles vary by specialization: Customer Satisfaction & Retention Manager: $92,290; Customer Retention/Insights Manager: $92,220; Customer Retention Supervisor: $64,568; Customer Service/Retention Representative, Senior: $48,450; Customer Retention Representative III: $48,449.

Customer Retention Representative Salary in New Mexico

How much does a Customer Retention Representative make in New Mexico? As of September 01, 2026, the average salary for a Customer Retention Representative in New Mexico is $40,806 per year, which breaks down to an hourly rate of $20.

However, a Customer Retention Representative's salary can vary significantly. Here's a look at the typical salary range:

Top Earners (90th percentile): $49,806
Majority Range (25th-75th percentile): $37,240 to $45,517
Entry-Level (10th percentile): $33,992

10% $33,992

50% (Median) $40,806

90% $49,806

Customer Retention Representative Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$45,517	$3,793	$875	$22
Average	$40,806	$3,401	$785	$20
25th Percentile	$37,240	$3,103	$716	$18

Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

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Key Factors That Influence Customer Retention Representative Salaries

A Customer Retention Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Retention Representative Salaries?

Experience is a primary driver of a Customer Retention Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $35,300
Early Career (1-2 years): $39,825
Mid-Level (2-4 years): $46,636
Senior-Level (5-8 years): $52,107
Expert (over 8 years): $58,438

Job Role	Years of Experience	Average Salary
Customer Service Representative I	less than 1 year	$35,300
Customer Retention Representative	1-2 years	$39,825
Customer Service Representative III	2-4 years	$46,636
Customer Service Representative IV	5-8 years	$52,107
Customer Service Team Leader	over 8 years	$58,438

How Do Customer Retention Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Retention Representatives. For example, consider the average annual salaries in these key locations:

District of Columbia: $48,781.
California: $48,596.
Massachusetts: $47,948.

District of Columbia $48,781 California $48,596 Massachusetts $47,948 Washington $47,772 New Jersey $47,754 Alaska $47,693 Connecticut $47,085 New York $46,838

Hawaii $46,049 Rhode Island $45,679 Maryland $45,428 Minnesota $45,084 Colorado $44,952 Illinois $44,908 Oregon $44,741 Delaware $44,617

New Hampshire $44,540 Virginia $44,366 Pennsylvania $43,860 Nevada $43,604 North Dakota $43,520 Michigan $43,388 Wisconsin $43,340 Vermont $43,243

Texas $42,974 Maine $42,956 Arizona $42,930 Ohio $42,899 Georgia $42,494 Indiana $42,291 Wyoming $42,252 Utah $42,190

Iowa $42,163 Kansas $41,952 Louisiana $41,890 North Carolina $41,868 Missouri $41,859 Florida $41,688 Montana $41,595 Nebraska $41,507

Kentucky $41,458 South Carolina $41,282 Tennessee $41,172 Idaho $41,128 New Mexico $40,806 Oklahoma $40,736 Alabama $40,476 South Dakota $40,040

Arkansas $39,802 West Virginia $39,674 Mississippi $39,291

Top Paying Cities for Customer Retention Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Algodones: $41,241
Belen: $41,011
Bernalillo: $41,314

Algodones, NM $41,241

Belen, NM $41,011

Bernalillo, NM $41,314

Bluewater, NM $40,446

Bosque, NM $40,710

Casa Blanca, NM $40,802

Cedar Crest, NM $41,348

Cedarvale, NM $39,727

Cerrillos, NM $41,271

Claunch, NM $39,580

Coyote, NM $40,663

Cuba, NM $40,598

Cubero, NM $40,892

Edgewood, NM $41,164

Estancia, NM $40,673

Gallina, NM $40,450

Counselor, NM $40,475

Grants, NM $40,400

Milan, NM $40,562

Isleta, NM $41,385

Jarales, NM $40,972

Jemez Pueblo, NM $41,043

Jemez Springs, NM $40,916

Laguna, NM $41,092

La Jara, NM $40,552

La Joya, NM $40,458

Lindrith, NM $40,409

Los Lunas, NM $41,229

Mcintosh, NM $40,897

Pueblo Of Acoma, NM $40,624

Moriarty, NM $40,759

Mountainair, NM $40,320

Nageezi, NM $40,421

New Laguna, NM $40,873

Paguate, NM $40,900

Pena Blanca, NM $41,357

Peralta, NM $41,294

Placitas, NM $41,315

Ponderosa, NM $40,991

Prewitt, NM $40,434

Regina, NM $40,462

Sandia Park, NM $41,244

Corrales, NM $41,400

San Fidel, NM $40,652

San Rafael, NM $40,479

Santo Domingo Pueblo, NM $41,245

San Ysidro, NM $41,189

Stanley, NM $40,754

Tijeras, NM $41,250

Tome, NM $41,173

Torreon, NM $41,036

Veguita, NM $40,707

Willard, NM $40,247

Youngsville, NM $40,674

Bosque Farms, NM $41,369

Clines Corners, NM $40,507

Cochiti Pueblo, NM $41,276

Cochiti Lake, NM $41,330

Albuquerque, NM $41,423

Kirtland Afb, NM $41,423

Rio Rancho, NM $41,355

Gallup, NM $40,493

Brimhall, NM $40,378

Church Rock, NM $40,397

Continental Divide, NM $40,368

Crownpoint, NM $40,402

Fence Lake, NM $40,222

Fort Wingate, NM $40,383

Gamerco, NM $40,451

Mentmore, NM $40,388

Mexican Springs, NM $40,383

Ramah, NM $40,309

Rehoboth, NM $40,410

Thoreau, NM $40,413

Tohatchi, NM $40,376

Vanderwagen, NM $40,383

Zuni, NM $40,374

Navajo, NM $40,429

Jamestown, NM $40,328

Pinehill, NM $40,278

Sheep Springs, NM $40,419

Smith Lake, NM $40,570

Yatahey, NM $40,405

Farmington, NM $40,599

Aztec, NM $40,674

Blanco, NM $40,484

Bloomfield, NM $40,436

Flora Vista, NM $40,641

Fruitland, NM $40,387

Kirtland, NM $40,641

La Plata, NM $40,656

Navajo Dam, NM $40,638

Shiprock, NM $40,581

Waterflow, NM $40,561

Newcomb, NM $40,394

Sanostee, NM $40,420

Santa Fe, NM $41,635

Abiquiu, NM $40,496

Alcalde, NM $41,201

Amalia, NM $40,434

Arroyo Hondo, NM $40,377

Arroyo Seco, NM $40,424

Canjilon, NM $40,371

Canones, NM $40,739

Carson, NM $40,532

Cebolla, NM $40,394

Cerro, NM $40,406

Chama, NM $40,572

Chamisal, NM $41,092

Chimayo, NM $41,381

Cordova, NM $41,310

Costilla, NM $40,604

Taos Ski Valley, NM $40,296

Dixon, NM $41,053

Dulce, NM $40,571

El Prado, NM $40,460

El Rito, NM $40,645

Embudo, NM $40,842

Espanola, NM $41,330

Glorieta, NM $41,474

Hernandez, NM $40,946

Ilfeld, NM $41,091

La Madera, NM $40,574

Lamy, NM $41,316

Llano, NM $41,009

Los Alamos, NM $41,414

White Rock, NM $41,492

Medanales, NM $40,991

Ojo Caliente, NM $40,750

Los Ojos, NM $40,472

Pecos, NM $41,345

Penasco, NM $40,856

Petaca, NM $40,333

Questa, NM $40,449

Ranchos De Taos, NM $40,662

Red River, NM $40,334

Ribera, NM $40,593

Rowe, NM $41,130

San Cristobal, NM $40,332

San Jose, NM $41,029

Ohkay Owingeh, NM $41,229

Santa Cruz, NM $41,366

Serafina, NM $40,491

Taos, NM $40,436

Tererro, NM $41,477

Tesuque, NM $41,635

Tierra Amarilla, NM $40,436

Trampas, NM $40,823

Tres Piedras, NM $40,322

Truchas, NM $41,195

Vadito, NM $40,802

Valdez, NM $40,363

Vallecitos, NM $40,331

Velarde, NM $40,991

Villanueva, NM $40,515

Spaceport City, NM $39,689

Las Vegas, NM $40,171

Angel Fire, NM $40,290

Anton Chico, NM $40,102

Buena Vista, NM $40,470

Chacon, NM $40,498

Cimarron, NM $40,227

Cleveland, NM $40,786

Eagle Nest, NM $40,257

Guadalupita, NM $40,436

Holman, NM $40,682

La Loma, NM $40,034

Maxwell, NM $40,240

Miami, NM $40,153

Mills, NM $40,011

Montezuma, NM $40,993

Mora, NM $40,843

Mosquero, NM $39,976

Ocate, NM $40,197

Ojo Feliz, NM $40,303

Rainsville, NM $40,480

Raton, NM $40,342

Rociada, NM $41,013

Roy, NM $40,020

Sapello, NM $40,658

Solano, NM $39,971

Springer, NM $40,136

Ute Park, NM $40,246

Valmora, NM $40,137

Wagon Mound, NM $40,091

Watrous, NM $40,151

Socorro, NM $40,058

Aragon, NM $40,179

Datil, NM $40,013

Lemitar, NM $40,244

Luna, NM $40,250

Magdalena, NM $40,016

Pie Town, NM $40,150

Polvadera, NM $40,341

Quemado, NM $40,233

Reserve, NM $40,161

San Acacia, NM $40,408

San Antonio, NM $39,836

Truth Or Consequences, NM $39,828

Arrey, NM $39,821

Caballo, NM $39,849

Derry, NM $39,646

Elephant Butte, NM $39,931

Garfield, NM $39,531

Hatch, NM $38,897

Monticello, NM $39,826

Rincon, NM $38,674

Salem, NM $39,408

Williamsburg, NM $39,878

Winston, NM $39,855

Las Cruces, NM $38,167

White Sands Missile Range, NM $38,292

Santa Teresa, NM $38,571

Playas, NM $40,012

Animas, NM $40,110

Anthony, NM $38,562

Arenas Valley, NM $40,039

Bayard, NM $40,002

Berino, NM $38,387

Buckhorn, NM $40,044

Santa Clara, NM $40,072

Chamberino, NM $38,427

Cliff, NM $39,998

Columbus, NM $39,890

Deming, NM $39,899

Dona Ana, NM $38,169

Fairacres, NM $38,283

Faywood, NM $39,881

Fort Bayard, NM $40,034

Gila, NM $39,938

Glenwood, NM $39,970

Hachita, NM $39,890

Hanover, NM $39,898

Hillsboro, NM $39,817

Hurley, NM $39,975

La Mesa, NM $38,897

Lordsburg, NM $39,983

Mesilla, NM $38,168

Mesilla Park, NM $38,172

Mesquite, NM $38,205

Mimbres, NM $39,930

Mule Creek, NM $40,038

Organ, NM $38,192

Pinos Altos, NM $39,997

Radium Springs, NM $38,184

Redrock, NM $39,895

Rodeo, NM $40,161

San Miguel, NM $38,190

Silver City, NM $39,997

Sunland Park, NM $38,366

Tyrone, NM $40,116

Vado, NM $38,220

Chaparral, NM $38,702

Clovis, NM $39,920

Cannon Afb, NM $39,832

Broadview, NM $39,804

Causey, NM $39,736

Crossroads, NM $39,642

Dora, NM $39,830

Elida, NM $39,665

Floyd, NM $39,761

Fort Sumner, NM $39,729

Grady, NM $39,842

House, NM $39,810

Kenna, NM $39,665

Lingo, NM $39,733

Melrose, NM $39,817

Milnesand, NM $39,649

Pep, NM $39,704

Portales, NM $39,849

Rogers, NM $39,715

Saint Vrain, NM $39,842

Taiban, NM $39,716

Texico, NM $39,858

Yeso, NM $39,571

Roswell, NM $39,617

Artesia, NM $39,696

Caprock, NM $39,615

Carlsbad, NM $39,722

Dexter, NM $39,646

Eunice, NM $39,757

Hagerman, NM $39,665

Hobbs, NM $39,815

Hope, NM $39,520

Jal, NM $39,710

Lake Arthur, NM $39,600

Lakewood, NM $39,659

Loco Hills, NM $39,732

Loving, NM $39,712

Lovington, NM $39,777

Mcdonald, NM $39,668

Malaga, NM $39,673

Maljamar, NM $39,634

Monument, NM $39,727

Tatum, NM $39,694

Whites City, NM $39,760

Carrizozo, NM $39,430

Alamogordo, NM $39,304

Alto, NM $39,435

Bent, NM $39,312

Capitan, NM $39,344

Cloudcroft, NM $39,307

Corona, NM $39,601

Encino, NM $39,919

Fort Stanton, NM $39,360

Glencoe, NM $39,332

High Rolls Mountain Park, NM $39,300

Holloman Air Force Base, NM $39,300

Hondo, NM $39,368

La Luz, NM $39,300

Lincoln, NM $39,254

Mayhill, NM $39,389

Mescalero, NM $39,317

Nogal, NM $39,486

Orogrande, NM $39,319

Picacho, NM $39,360

Pinon, NM $39,508

Ruidoso, NM $39,510

Ruidoso Downs, NM $39,456

Sacramento, NM $39,335

San Patricio, NM $39,382

Sunspot, NM $39,300

Timberon, NM $39,385

Tinnie, NM $39,337

Tularosa, NM $39,326

Vaughn, NM $39,758

Weed, NM $39,384

Tucumcari, NM $39,956

Amistad, NM $39,904

Bard, NM $39,840

Capulin, NM $40,291

Clayton, NM $39,982

Conchas Dam, NM $40,018

Cuervo, NM $39,825

Des Moines, NM $40,132

Folsom, NM $40,194

Garita, NM $39,941

Gladstone, NM $40,021

Grenville, NM $40,014

Logan, NM $39,954

Mcalister, NM $39,831

Nara Visa, NM $39,860

Newkirk, NM $39,904

Quay, NM $39,927

San Jon, NM $39,884

Santa Rosa, NM $39,927

Sedan, NM $39,941

Trementina, NM $39,939

Customer Retention Representative Salary by Industry: Top Paying Sectors

For Customer Retention Representative roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Retention Representative positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Customer Retention Representative as a support function rather than a direct revenue driver.

The top paying industries for a Customer Retention Representative

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Financial Services	$46,927	$23.0	15%
Biotechnology	$44,887	$22.0	10%
Energy & Utilities	$44,887	$22.0	10%
Healthcare	$44,071	$21.0	8%
Pharmaceuticals	$44,071	$21.0	8%

Customer Retention Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Retention Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$37,240

Average $40,806/year

$45,517

$3,103

Average $3,401/month

$3,793

$716

Average $785/week

$875

$18

Average $20/hour

$22

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$45,517	$3,793	$875	$22
Average	$40,806	$3,401	$785	$20
25th Percentile	$37,240	$3,103	$716	$18

Find Your Next Customer Retention Representative Job

Ready to take the next step in your career? Browse thousands of current Customer Retention Representative job openings on our job board. Use the search bar below to find your perfect match.

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Customer Retention Representative Salary in New Mexico

Check out Customer Retention Representative Job Openings in New Mexico

Key Factors That Influence Customer Retention Representative Salaries

How Experience Level Affects Customer Retention Representative Salaries?

How Do Customer Retention Representative Salaries Vary from State to State?

Top Paying Cities for Customer Retention Representative

Customer Retention Representative Salary by Industry: Top Paying Sectors

The top paying industries for a Customer Retention Representative

Customer Retention Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Find Your Next Customer Retention Representative Job

For Employees

For Employers

Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?

Customer Retention Representative Salary in New Mexico

Check out Customer Retention Representative Job Openings in New Mexico

Key Factors That Influence Customer Retention Representative Salaries

How Experience Level Affects Customer Retention Representative Salaries?

How Do Customer Retention Representative Salaries Vary from State to State?

Top Paying Cities for Customer Retention Representative

Customer Retention Representative Salary by Industry: Top Paying Sectors

The top paying industries for a Customer Retention Representative

Customer Retention Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Salaries of jobs related to Customer Retention Representative

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