What are the main factors that influence a Customer Retention Representative's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for Customer Retention Representative?

The Financial Services industry offers the highest average compensation for Customer Retention Representative roles, with salaries approximately 15% above the market median.

How does experience change A Customer Retention Representative's salary?

A Customer Retention Representative's salary grows with experience: starting around $35,299 for beginners, reaching about $46,626 at mid-level, and approach $58,429 for experts.

What are the highest paying states for a Customer Retention Representative?

Customer Retention Representative salary varies significantly by state. The top 3 highest paying states for Customer Retention Representative roles are District of Columbia $48,775, California $48,590, Massachusetts $47,943. These tech hubs typically pay 10-15% above the national average.

How much do different types of Customer Retention Representative roles make?

Salaries for Customer Retention Representative level roles vary by specialization: Customer Satisfaction & Retention Manager: $92,290; Customer Retention/Insights Manager: $92,210; Customer Retention Supervisor: $64,560; Customer Service/Retention Representative, Senior: $48,450; Customer Retention Representative III: $48,445.

Customer Retention Representative Salary in New Mexico

How much does a Customer Retention Representative make in New Mexico? As of August 01, 2026, the average salary for a Customer Retention Representative in New Mexico is $40,802 per year, which breaks down to an hourly rate of $20.

However, a Customer Retention Representative's salary can vary significantly. Here's a look at the typical salary range:

Top Earners (90th percentile): $49,802
Majority Range (25th-75th percentile): $37,236 to $45,513
Entry-Level (10th percentile): $33,989

10% $33,989

50% (Median) $40,802

90% $49,802

Customer Retention Representative Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$45,513	$3,793	$875	$22
Average	$40,802	$3,400	$785	$20
25th Percentile	$37,236	$3,103	$716	$18

Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

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Key Factors That Influence Customer Retention Representative Salaries

A Customer Retention Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Retention Representative Salaries?

Experience is a primary driver of a Customer Retention Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $35,299
Early Career (1-2 years): $39,820
Mid-Level (2-4 years): $46,626
Senior-Level (5-8 years): $52,102
Expert (over 8 years): $58,429

Job Role	Years of Experience	Average Salary
Customer Service Representative I	less than 1 year	$35,299
Customer Retention Representative	1-2 years	$39,820
Customer Service Representative III	2-4 years	$46,626
Customer Service Representative IV	5-8 years	$52,102
Customer Service Team Leader	over 8 years	$58,429

How Do Customer Retention Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Retention Representatives. For example, consider the average annual salaries in these key locations:

District of Columbia: $48,775.
California: $48,590.
Massachusetts: $47,943.

District of Columbia $48,775 California $48,590 Massachusetts $47,943 Washington $47,767 New Jersey $47,749 Alaska $47,687 Connecticut $47,079 New York $46,833

Hawaii $46,044 Rhode Island $45,674 Maryland $45,423 Minnesota $45,079 Colorado $44,947 Illinois $44,903 Oregon $44,736 Delaware $44,612

New Hampshire $44,535 Virginia $44,361 Pennsylvania $43,855 Nevada $43,599 North Dakota $43,516 Michigan $43,383 Wisconsin $43,335 Vermont $43,238

Texas $42,969 Maine $42,952 Arizona $42,925 Ohio $42,894 Georgia $42,489 Indiana $42,286 Wyoming $42,247 Utah $42,185

Iowa $42,159 Kansas $41,947 Louisiana $41,886 North Carolina $41,864 Missouri $41,855 Florida $41,683 Montana $41,590 Nebraska $41,502

Kentucky $41,454 South Carolina $41,278 Tennessee $41,168 Idaho $41,123 New Mexico $40,802 Oklahoma $40,731 Alabama $40,471 South Dakota $40,035

Arkansas $39,797 West Virginia $39,670 Mississippi $39,286

Top Paying Cities for Customer Retention Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Algodones: $41,236
Belen: $41,007
Bernalillo: $41,309

Algodones, NM $41,236

Belen, NM $41,007

Bernalillo, NM $41,309

Bluewater, NM $40,442

Bosque, NM $40,705

Casa Blanca, NM $40,797

Cedar Crest, NM $41,344

Cedarvale, NM $39,723

Cerrillos, NM $41,266

Claunch, NM $39,575

Coyote, NM $40,658

Cuba, NM $40,593

Cubero, NM $40,888

Edgewood, NM $41,159

Estancia, NM $40,668

Gallina, NM $40,445

Counselor, NM $40,471

Grants, NM $40,396

Milan, NM $40,557

Isleta, NM $41,380

Jarales, NM $40,967

Jemez Pueblo, NM $41,038

Jemez Springs, NM $40,912

Laguna, NM $41,088

La Jara, NM $40,548

La Joya, NM $40,454

Lindrith, NM $40,405

Los Lunas, NM $41,224

Mcintosh, NM $40,892

Pueblo Of Acoma, NM $40,620

Moriarty, NM $40,755

Mountainair, NM $40,315

Nageezi, NM $40,417

New Laguna, NM $40,868

Paguate, NM $40,896

Pena Blanca, NM $41,353

Peralta, NM $41,289

Placitas, NM $41,310

Ponderosa, NM $40,986

Prewitt, NM $40,430

Regina, NM $40,458

Sandia Park, NM $41,240

Corrales, NM $41,395

San Fidel, NM $40,648

San Rafael, NM $40,475

Santo Domingo Pueblo, NM $41,240

San Ysidro, NM $41,185

Stanley, NM $40,749

Tijeras, NM $41,245

Tome, NM $41,169

Torreon, NM $41,032

Veguita, NM $40,702

Willard, NM $40,242

Youngsville, NM $40,670

Bosque Farms, NM $41,365

Clines Corners, NM $40,503

Cochiti Pueblo, NM $41,271

Cochiti Lake, NM $41,325

Albuquerque, NM $41,419

Kirtland Afb, NM $41,419

Rio Rancho, NM $41,351

Gallup, NM $40,488

Brimhall, NM $40,374

Church Rock, NM $40,393

Continental Divide, NM $40,364

Crownpoint, NM $40,397

Fence Lake, NM $40,217

Fort Wingate, NM $40,379

Gamerco, NM $40,446

Mentmore, NM $40,384

Mexican Springs, NM $40,379

Ramah, NM $40,305

Rehoboth, NM $40,406

Thoreau, NM $40,408

Tohatchi, NM $40,371

Vanderwagen, NM $40,379

Zuni, NM $40,369

Navajo, NM $40,424

Jamestown, NM $40,324

Pinehill, NM $40,274

Sheep Springs, NM $40,415

Smith Lake, NM $40,565

Yatahey, NM $40,400

Farmington, NM $40,594

Aztec, NM $40,669

Blanco, NM $40,479

Bloomfield, NM $40,431

Flora Vista, NM $40,636

Fruitland, NM $40,382

Kirtland, NM $40,637

La Plata, NM $40,651

Navajo Dam, NM $40,633

Shiprock, NM $40,577

Waterflow, NM $40,556

Newcomb, NM $40,390

Sanostee, NM $40,416

Santa Fe, NM $41,630

Abiquiu, NM $40,491

Alcalde, NM $41,197

Amalia, NM $40,430

Arroyo Hondo, NM $40,373

Arroyo Seco, NM $40,420

Canjilon, NM $40,366

Canones, NM $40,734

Carson, NM $40,527

Cebolla, NM $40,390

Cerro, NM $40,402

Chama, NM $40,567

Chamisal, NM $41,087

Chimayo, NM $41,376

Cordova, NM $41,306

Costilla, NM $40,599

Taos Ski Valley, NM $40,291

Dixon, NM $41,048

Dulce, NM $40,566

El Prado, NM $40,455

El Rito, NM $40,641

Embudo, NM $40,837

Espanola, NM $41,326

Glorieta, NM $41,470

Hernandez, NM $40,942

Ilfeld, NM $41,087

La Madera, NM $40,569

Lamy, NM $41,312

Llano, NM $41,004

Los Alamos, NM $41,409

White Rock, NM $41,487

Medanales, NM $40,987

Ojo Caliente, NM $40,746

Los Ojos, NM $40,468

Pecos, NM $41,341

Penasco, NM $40,852

Petaca, NM $40,329

Questa, NM $40,445

Ranchos De Taos, NM $40,658

Red River, NM $40,329

Ribera, NM $40,589

Rowe, NM $41,126

San Cristobal, NM $40,328

San Jose, NM $41,024

Ohkay Owingeh, NM $41,225

Santa Cruz, NM $41,362

Serafina, NM $40,486

Taos, NM $40,432

Tererro, NM $41,473

Tesuque, NM $41,630

Tierra Amarilla, NM $40,432

Trampas, NM $40,818

Tres Piedras, NM $40,318

Truchas, NM $41,190

Vadito, NM $40,798

Valdez, NM $40,358

Vallecitos, NM $40,327

Velarde, NM $40,986

Villanueva, NM $40,510

Spaceport City, NM $39,684

Las Vegas, NM $40,167

Angel Fire, NM $40,285

Anton Chico, NM $40,097

Buena Vista, NM $40,465

Chacon, NM $40,494

Cimarron, NM $40,222

Cleveland, NM $40,781

Eagle Nest, NM $40,253

Guadalupita, NM $40,432

Holman, NM $40,677

La Loma, NM $40,030

Maxwell, NM $40,236

Miami, NM $40,149

Mills, NM $40,006

Montezuma, NM $40,988

Mora, NM $40,838

Mosquero, NM $39,971

Ocate, NM $40,193

Ojo Feliz, NM $40,298

Rainsville, NM $40,475

Raton, NM $40,337

Rociada, NM $41,009

Roy, NM $40,015

Sapello, NM $40,653

Solano, NM $39,966

Springer, NM $40,131

Ute Park, NM $40,241

Valmora, NM $40,133

Wagon Mound, NM $40,087

Watrous, NM $40,146

Socorro, NM $40,053

Aragon, NM $40,175

Datil, NM $40,009

Lemitar, NM $40,240

Luna, NM $40,246

Magdalena, NM $40,012

Pie Town, NM $40,145

Polvadera, NM $40,337

Quemado, NM $40,229

Reserve, NM $40,157

San Acacia, NM $40,403

San Antonio, NM $39,832

Truth Or Consequences, NM $39,823

Arrey, NM $39,817

Caballo, NM $39,844

Derry, NM $39,642

Elephant Butte, NM $39,927

Garfield, NM $39,527

Hatch, NM $38,893

Monticello, NM $39,821

Rincon, NM $38,669

Salem, NM $39,403

Williamsburg, NM $39,874

Winston, NM $39,850

Las Cruces, NM $38,163

White Sands Missile Range, NM $38,288

Santa Teresa, NM $38,567

Playas, NM $40,008

Animas, NM $40,106

Anthony, NM $38,557

Arenas Valley, NM $40,035

Bayard, NM $39,998

Berino, NM $38,382

Buckhorn, NM $40,039

Santa Clara, NM $40,068

Chamberino, NM $38,423

Cliff, NM $39,993

Columbus, NM $39,886

Deming, NM $39,895

Dona Ana, NM $38,164

Fairacres, NM $38,279

Faywood, NM $39,876

Fort Bayard, NM $40,030

Gila, NM $39,934

Glenwood, NM $39,965

Hachita, NM $39,886

Hanover, NM $39,894

Hillsboro, NM $39,812

Hurley, NM $39,971

La Mesa, NM $38,893

Lordsburg, NM $39,978

Mesilla, NM $38,164

Mesilla Park, NM $38,168

Mesquite, NM $38,201

Mimbres, NM $39,926

Mule Creek, NM $40,034

Organ, NM $38,188

Pinos Altos, NM $39,992

Radium Springs, NM $38,179

Redrock, NM $39,890

Rodeo, NM $40,157

San Miguel, NM $38,186

Silver City, NM $39,993

Sunland Park, NM $38,361

Tyrone, NM $40,111

Vado, NM $38,216

Chaparral, NM $38,698

Clovis, NM $39,916

Cannon Afb, NM $39,828

Broadview, NM $39,800

Causey, NM $39,731

Crossroads, NM $39,637

Dora, NM $39,826

Elida, NM $39,660

Floyd, NM $39,757

Fort Sumner, NM $39,725

Grady, NM $39,838

House, NM $39,806

Kenna, NM $39,661

Lingo, NM $39,729

Melrose, NM $39,812

Milnesand, NM $39,645

Pep, NM $39,699

Portales, NM $39,845

Rogers, NM $39,710

Saint Vrain, NM $39,838

Taiban, NM $39,711

Texico, NM $39,853

Yeso, NM $39,567

Roswell, NM $39,613

Artesia, NM $39,691

Caprock, NM $39,611

Carlsbad, NM $39,717

Dexter, NM $39,641

Eunice, NM $39,753

Hagerman, NM $39,661

Hobbs, NM $39,811

Hope, NM $39,516

Jal, NM $39,706

Lake Arthur, NM $39,595

Lakewood, NM $39,654

Loco Hills, NM $39,727

Loving, NM $39,707

Lovington, NM $39,772

Mcdonald, NM $39,664

Malaga, NM $39,668

Maljamar, NM $39,630

Monument, NM $39,723

Tatum, NM $39,690

Whites City, NM $39,756

Carrizozo, NM $39,425

Alamogordo, NM $39,300

Alto, NM $39,431

Bent, NM $39,307

Capitan, NM $39,339

Cloudcroft, NM $39,303

Corona, NM $39,597

Encino, NM $39,915

Fort Stanton, NM $39,356

Glencoe, NM $39,328

High Rolls Mountain Park, NM $39,295

Holloman Air Force Base, NM $39,295

Hondo, NM $39,364

La Luz, NM $39,295

Lincoln, NM $39,249

Mayhill, NM $39,384

Mescalero, NM $39,313

Nogal, NM $39,482

Orogrande, NM $39,315

Picacho, NM $39,356

Pinon, NM $39,504

Ruidoso, NM $39,506

Ruidoso Downs, NM $39,452

Sacramento, NM $39,331

San Patricio, NM $39,377

Sunspot, NM $39,295

Timberon, NM $39,380

Tinnie, NM $39,333

Tularosa, NM $39,321

Vaughn, NM $39,754

Weed, NM $39,379

Tucumcari, NM $39,951

Amistad, NM $39,900

Bard, NM $39,836

Capulin, NM $40,287

Clayton, NM $39,977

Conchas Dam, NM $40,013

Cuervo, NM $39,821

Des Moines, NM $40,128

Folsom, NM $40,190

Garita, NM $39,937

Gladstone, NM $40,017

Grenville, NM $40,009

Logan, NM $39,950

Mcalister, NM $39,826

Nara Visa, NM $39,855

Newkirk, NM $39,899

Quay, NM $39,922

San Jon, NM $39,879

Santa Rosa, NM $39,922

Sedan, NM $39,936

Trementina, NM $39,934

Customer Retention Representative Salary by Industry: Top Paying Sectors

For Customer Retention Representative roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Customer Retention Representative positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Customer Retention Representative as a support function rather than a direct revenue driver.

The top paying industries for a Customer Retention Representative

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Financial Services	$46,922	$23.0	15%
Biotechnology	$44,882	$22.0	10%
Energy & Utilities	$44,882	$22.0	10%
Healthcare	$44,066	$21.0	8%
Pharmaceuticals	$44,066	$21.0	8%

Customer Retention Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Retention Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$37,236

Average $40,802/year

$45,513

$3,103

Average $3,400/month

$3,793

$716

Average $785/week

$875

$18

Average $20/hour

$22

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$45,513	$3,793	$875	$22
Average	$40,802	$3,400	$785	$20
25th Percentile	$37,236	$3,103	$716	$18

Find Your Next Customer Retention Representative Job

Ready to take the next step in your career? Browse thousands of current Customer Retention Representative job openings on our job board. Use the search bar below to find your perfect match.

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Customer Retention Representative Salary in New Mexico

Check out Customer Retention Representative Job Openings in New Mexico

Key Factors That Influence Customer Retention Representative Salaries

How Experience Level Affects Customer Retention Representative Salaries?

How Do Customer Retention Representative Salaries Vary from State to State?

Top Paying Cities for Customer Retention Representative

Customer Retention Representative Salary by Industry: Top Paying Sectors

The top paying industries for a Customer Retention Representative

Customer Retention Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Find Your Next Customer Retention Representative Job

For Employees

For Employers

Where Does Our Salary Data Come From?

Are you an HR manager or compensation specialist?

Customer Retention Representative Salary in New Mexico

Check out Customer Retention Representative Job Openings in New Mexico

Key Factors That Influence Customer Retention Representative Salaries

How Experience Level Affects Customer Retention Representative Salaries?

How Do Customer Retention Representative Salaries Vary from State to State?

Top Paying Cities for Customer Retention Representative

Customer Retention Representative Salary by Industry: Top Paying Sectors

The top paying industries for a Customer Retention Representative

Customer Retention Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Salaries of jobs related to Customer Retention Representative

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