What is the average Teller salary for Springfield, MA?
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As of March 26, 2024, the average Teller salary in Springfield, MA is $75,060. The chart below represents localized salaries for some of our most popular Teller job titles in Springfield, MA. Salaries can vary greatly depending on numerous factors, including position, location, years of experience, and level of education. Salary.com’s team of Certified Compensation Professionals analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to compile a range of salaries for various Teller job titles in Springfield, MA. Apply your personal criteria to one of the job titles below to get your personalized salary estimate.
Teller Salaries in Springfield, MA
| Job Title | Salary | Hourly Rate | Location | Date Updated |
| Teller II | $37,903 | $18.22 | Springfield, MA | March 26, 2024 |
| Teller I | $33,680 | $16.19 | Springfield, MA | March 26, 2024 |
| Teller III | $41,459 | $19.93 | Springfield, MA | March 26, 2024 |
| Teller Supervisor | $48,838 | $23.48 | Springfield, MA | March 26, 2024 |
| Head Teller | $43,209 | $20.77 | Springfield, MA | March 26, 2024 |
| Vault Teller | $38,103 | $18.32 | Springfield, MA | March 26, 2024 |
| Account Services Representative | $42,836 | $20.59 | Springfield, MA | March 26, 2024 |
| Account Services Representative, Sr. | $49,850 | $23.97 | Springfield, MA | March 26, 2024 |
| ATM Manager (Service & Operations) | $105,478 | $50.71 | Springfield, MA | March 26, 2024 |
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Provides in-person customer service to process routine financial transactions, including deposits, withdrawals, transfers, check cashing, and loan payments. Processes requests for money orders, cashiers' and travelers' checks, and foreign currency exchanges. Responds to customer inquiries, identifies needs, and makes referrals or cross-sells bank products and services. Prepares daily cash settlements and proof record for cash drawer and ATM following standard procedures. Follows all required security procedures and policies regarding customers' personal information and money handling. Requires a high school diploma or equivalent. Typically reports to a head teller. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. Teller II Salaries in Springfield, MAAlternate Job Titles:Bank Teller II, Branch Teller II, Teller II
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Provides in-person customer service to process routine financial transactions, including deposits, withdrawals, transfers, check cashing, and loan payments. Processes requests for money orders, cashiers' and travelers' checks, and foreign currency exchanges. Responds to customer inquiries, identifies needs, and makes referrals or cross-sells bank products and services. Prepares daily cash settlements and proof record for cash drawer and ATM following standard procedures. Follows all required security procedures and policies regarding customers' personal information and money handling. Requires a high school diploma or equivalent. Typically reports to a head teller. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. Teller I Salaries in Springfield, MAAlternate Job Titles:Bank Teller I, Branch Teller I, Teller I
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Provides in-person customer service to process routine financial transactions, including deposits, withdrawals, transfers, check cashing, and loan payments. Processes requests for money orders, cashiers' and travelers' checks, and foreign currency exchanges. Responds to customer inquiries, identifies needs, and makes referrals or cross-sells bank products and services. Prepares daily cash settlements and proof record for cash drawer and ATM following standard procedures. Follows all required security procedures and policies regarding customers' personal information and money handling. Requires a high school diploma or equivalent. Typically reports to a head teller. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience. Teller III Salaries in Springfield, MAAlternate Job Titles:Bank Teller III, Branch Teller III, Teller III
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Supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. Teller Supervisor Salaries in Springfield, MAAlternate Job Titles:Branch Teller Operations Manager, Teller Supervisor
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Ensures the daily operational activities of the teller line are executed with accuracy and fulfill required service standards. Processes and records routine transactions, handles complex or unusual customer transactions, and answers more complex customer inquiries. Depending on policy, may authorize certain transactions. Assists with teller onboarding, training, and guidance. Responsible for vault oversight and the daily auditing, reporting, and balancing processes. Oversees each teller's daily reconciliation and assists if needed. Ensures that tellers comply with all operating, regulatory, and security policies and procedures. Requires a high school diploma or equivalent. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. Head Teller Salaries in Springfield, MAAlternate Job Titles:Chief Teller, Lead Teller, Teller Line Supervisor, Head Teller
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Monitors and records assets in the vault according to company and government standards and regulations. Verifies incoming deposits, counts currency, and balances the vault. Supplies other internal units with coin and currency. Places orders and fulfills requests to the Federal Reserve Bank to maintain required cash levels. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. Vault Teller Salaries in Springfield, MAAlternate Job Titles:Coin/Currency Reconciliation Teller, Vault Teller
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Provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. Account Services Representative Salaries in Springfield, MAAlternate Job Titles:Customer and Teller Services Rep, Account Services RepresentativeCategory : Banking
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Provides superior customer service to account holders by responding to questions about their account and processing transactions and fills in as teller as needed. May process account openings, closings, and distributions following standard procedures and regulations. Resolves customer issues and escalates complex cases to the appropriate bank staff. Knowledgeable about bank products and services. Identifies cross-selling opportunities as appropriate, and may refer customers to other bank resources. Requires a high school diploma or equivalent. Typically reports to a manager. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience. Account Services Representative, Sr. Salaries in Springfield, MAAlternate Job Titles:Senior Customer and Teller Services Rep, Account Services Representative, Sr.Category : Banking
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Responsible for managing and maintaining efficient ATM operational processes. Accountable for service quality, network marketing, and scheduling cash balancing and replenishing services. Responds to and resolves customer issues. Manages projects to increase usage, reduce operating costs, and decrease fraud and risk exposure. Coordinates repairs and upgrades with vendors or service providers. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. ATM Manager (Service & Operations) Salaries in Springfield, MAAlternate Job Titles:ATM Support and Service Manager, Automated Teller Machine Service Manager, Manager ATM Support Operations, ATM Manager (Service & Operations)Category : Banking